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Pigeon |
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Pigeon World Chat Champion
Joined: 27 Sep 2012 Karma :
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Posted: 22:35 - 29 Jan 2015 Post subject: Props to Corsair! |
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tl:dir 3yr old Corsair PSU went bang, 7days later I have a new updated version via simple warranty claim.
Quite often their are posts complaining about service or products, so thought I'd throw one up congratulating Corsair.
I used to build a new PC every 12-18mths, but in December 2011 I splashed out and bought better quality kit with the intention of hanging onto it for 5 years. Part of this included £115 on a Corsair AX850 PSU.
I've always bought Crucial or Corsair RAM and had a dodgy stick back in 2006, but was treated well by Corsair support so have continued to buy from them.
This PSU came with a 7 year warranty. After 3 years it went bang, which was really disappointing (and worrying about what it took out in the process).
Completed the online claim and sent the PSU to the Netherlands. 7 days later and I've got a brand new AX860 (£140 online by the looks of it). Fired it up and incredibly the rest of the rig is 100%
Now you may say hang on, you bought two products and they were poorly made. And all the company did was carry out the warranty.
Maybe. But I'm really happy with how they handled these claims and that they shipped a new upgraded product on this latest one.
I'm also really happy the PSU didn't kill my mobo or CPU, maybe that was luck, or maybe that was the PSU being better designed.
Thanks Corsair, will continue to buy your products with confidence. Reminds me, need another USB stick, Corsair it is. |
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lihp |
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lihp World Chat Champion
Joined: 22 Sep 2010 Karma :
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Pigeon |
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Pigeon World Chat Champion
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CaNsA |
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CaNsA Super Spammer
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chris-red |
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chris-red Have you considered a TDM?
Joined: 21 Sep 2005 Karma :
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Ste |
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Ste Not Work Safe
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lihp |
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lihp World Chat Champion
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CaNsA |
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CaNsA Super Spammer
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Stowelly |
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Stowelly Traffic Copper
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CaNsA |
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CaNsA Super Spammer
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Stowelly |
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Stowelly Traffic Copper
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CaNsA |
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CaNsA Super Spammer
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Stowelly |
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Stowelly Traffic Copper
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lihp |
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lihp World Chat Champion
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Stowelly |
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Stowelly Traffic Copper
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lihp |
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lihp World Chat Champion
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Pigeon |
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Pigeon World Chat Champion
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covent.gardens |
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covent.gardens World Clap Champion
Joined: 09 Jun 2012 Karma :
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Posted: 00:54 - 31 Jan 2015 Post subject: |
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I had an AX860. It coil whined its whole life then died completely after ~18 months.
And that's the reason I stopped using Ebuyer. I bought that "premium" PSU with a 7 year warranty and all they offered was a dismal partial refund. They're happy to take your money for 10 years but the one time something went wrong and I needed help they fucked me over.
I could have returned the PSU directly to Corsair, but that meant overseas shipping. I foolishly trusted Ebuyer to deal with it fairly since I'd spent £fucking-thousands with them. |
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Fidge |
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Fidge Banned
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CaNsA |
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CaNsA Super Spammer
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chris-red |
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chris-red Have you considered a TDM?
Joined: 21 Sep 2005 Karma :
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Posted: 10:49 - 02 Apr 2015 Post subject: |
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Just wanna big them up again, I noticed after 22 months in service my K95 has 2 failed LED's I'm not overly bothered but I had a quick google to see if it was fixable everything said to return it to Corsair for a Replacement. I contacted Corsair who were happy to replace it and offered me a K95 RGB at no extra cost. They offer an Express RMA in which you buy a new keyboard and they refund you when it comes in. I asked about this and they said thats fine but we haven't got stock and will get stock on the 31st. I contacted them on the 31st they apologised and said the stock was delayed they offered me a FULL refund including shipping costs back to them.
TL;DR, Completely refunding me £130 for a keyboard with 2 duff LED's 22 months into a 24 month warranty.
I ordered a new K95 from scan for £90, £40 in my pocket and a new 2 year warranty.
The rest of my Corsair kit is still going strong after many years service. ____________________ Well, you know what they say. If you want to save the world, you have to push a few old ladies down the stairs.
Skudd:- Perhaps she just thinks you are a window licker and is being nice just in case she becomes another Jill Dando.
WANTED:- Fujinon (Fuji) M42 (Screw on) lenses, let me know if you have anything. |
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Jayy |
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Jayy Mr. Ponzi
Joined: 08 Jun 2009 Karma :
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Tritey |
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Tritey Banned
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sabian92 |
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sabian92 World Chat Champion
Joined: 21 Oct 2012 Karma :
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Posted: 12:38 - 06 Apr 2015 Post subject: |
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I run a H100i and had no issues in the 12 months I've had it.
It's a bit noisy but fuck removing the thing to replace the fans on it. I've got it in a Bitfenix Prodigy and it's a cunt to build in so now it's in, it's staying in |
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lihp |
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lihp World Chat Champion
Joined: 22 Sep 2010 Karma :
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Old Thread Alert!
The last post was made 9 years, 23 days ago. Instead of replying here, would creating a new thread be more useful? |
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