Anyone else bought from 'moto-racing.co.uk'?...beware..

[AngelGrinder]

Ordered a chain and sprockets from them last week. Have removed the old chain and sprockets ready for these new ones to arrive.

And they havn't, checking my order on their website says they are still pending shipment.

Have tried e-mailing and phoning, no answer from either.

I just searched the forum, and it seems 2 or 3 people have had problems with them aswell. Anyone used them recently? Restore my faith that they might actually send me these soon!?

https://www.moto-racing.co.uk


Heres the other threads -

https://www.bikechatforums.com/viewtopic.php?t=167505&highlight=motoracing

https://www.bikechatforums.com/viewtopic.php?t=144213&highlight=motoracing



Really wish I had of checked on here before ordering!

Luckily it was bought with a credit card....but really, I just want to either cancel, or recieve it soon, as the bike's sat there doing nothing in the last few decent days of the year!
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Currently Riding - 2002 Aprilia RSV1000 Mille

[iooi]

Interesting to note they are breaking UK trading std regs, by not showing a address for themselves.....

Trading as "Hi-way Transport Services"

11 Pinewood Road, Matlock, Derbyshire, DE4 3HN

A check at companies house shows that they are not listed under the name in the T/C.....


TBH.....

Would not touch them with a barge pole, after looking for that info.

As you paid via a CC you are covered... Just got to allow them 30 days to deliver.....
And DO NOT CANCEL the order or they will be unable to assist you.
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Just because my bike was A DIVVY, does not mean i am......

[AngelGrinder]

It's always easy in hindsight, as, like you, looked through all the info in the past week and it's looking worse!

The previous threads are fairly old, so this companys been around quite a while.

Been ringing throughout the day, probably about 4 or 5 times, no answer, or response through e-mail.

Balls.
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Currently Riding - 2002 Aprilia RSV1000 Mille

[iooi]

Ah its that company........ I Should have checked the 1st link....

Looks like you will be using your CC co to get the cash back then
____________________
Just because my bike was A DIVVY, does not mean i am......

[Ste]

For chain and sprockets you want B&C Express.

[AngelGrinder]

[lonner]

hi

have heard this with this so called company


glad you used a credit card as you will get a refund.

consider them as fraudulent but allow a month for delivery

[Clanger]

Another classic case of: didn't order from BCF's own Sickpup!
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Be who you are and say what you feel, because those who mind don't matter, and those who matter won't mind - Dr. Seuss

[Polo]

[Noxious89123]

Don't think i really need to make a long post, you can see what I think of them in that other thread,

Useless wankers.
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'06 Honda CBR125RW-6 ~ '00 Honda CBR600F-Y ~ '07 Honda CBR600RR-7 ~ Bikeless
'53 Ford Ka 1.3 ~ '03 Vauxhall Astra SRi 1.8 ~ '52 Vauxhall Astra SRi 2.2 ~ '53 Vauxhall Astra GSi

[baldy]

[chris-red]

[sickpup]

[AngelGrinder]

Is there any way to cancel this quicker? If I have to wait a month.....that's a month without the bike, which would be a big pain.

I know I should have waited for the chain to arrive before I cut the old one off, but I had some free time and thought it would be quicker once the chain arrived......

I can't cancel the order via the website, I've e-mailed twice and phoned quite a few times, and nothing.

Obviously now, I'd just rather pay the extra from somewhere else, and at least recive the damn thing!

If I contact the credit card company, will they just tell me to wait a month? The website clearly states they will contact me if an item is out of stock or will be longer than the estimated delivery time (5 days for the items I bought). They have not contacted me, and I am unable to contact them.

The online order status checker still shows the order as 'pending shipment' this hasn't changed since I made the order.
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Currently Riding - 2002 Aprilia RSV1000 Mille

[sickpup]

Now it's business trading like this which is severely affecting my income.

I only sell what I have in stock and I'm honest about what I have. I will get stuff in to order for people and then they have it in a few days but always by prior agreement. There are now huge amounts of companies trading on the internet who don't hold any stock at all, take weeks to deliver stuff but because they are a few pounds cheaper people still use them. Screws the real businesses until they can no longer afford to trade as they do hold stock.

[iooi]

Right i deal with this stuff on a daily basis.... But different card providers may interpret or deal with the regs in different ways.

I would contact your card provider now and see what they say. Better to get in early.

DO NOT CANCEL THE ORDER ....

If you do your card provider will be unable to assist.
Given the lack of response, trying to get a refund will be nigh on impossible, as to get any help on that requires it in writing, stating amount, date of refund and you card no or at least the last part of it.....
I think you can guess the chance of getting that info....

Unless you have something in writing saying it will be delivered on X date, then you will have to wait 30 days. This is Visa regs, and i guess Mastercard will be the same.


Either way there is no 100% guarantee that you will get your money back or the goods, but the odds are in your favour.
____________________
Just because my bike was A DIVVY, does not mean i am......

[AngelGrinder]

[Ariel Badger]

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This thread needs to feature highly on Google.
____________________
Bikers make great organ donors, get 115 on your licence today.

[AngelGrinder]

[Ariel Badger]

[lozzypop1]

[Ariel Badger]

Can you ask him if he can get any of those rev counters that run from the HT lead for my Ariel sprinter? She has no other electrics than the mag and a mechanical drive is not practical.
Thanks
Wali
____________________
Bikers make great organ donors, get 115 on your licence today.

[chris-red]

[sickpup]

[lozzypop1]