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worst week ever......

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locked
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PostPosted: 21:14 - 11 Mar 2011    Post subject: worst week ever...... Reply with quote

Been told by Peugeot this week my clutch need replacing on my 20 month 207 with 10k on the clock !

Its not covered under warrenty and they want £500! Shocked

Also my bundle of joy who is 18 months old decides to throw my 6 month old HTC desire in the bath Sad

Wonderful.

(awaits cool story bros)
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Glenben92
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PostPosted: 21:25 - 11 Mar 2011    Post subject: Reply with quote

Jesus, someone has bad clutch control!!! Do you let your mrs drive? Wink
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Hetzer
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PostPosted: 21:26 - 11 Mar 2011    Post subject: Reply with quote

10k, clutch gone and no warranty? I'll be sure to avoid Peugeot for my next new car then. Jesus, what a PoS.
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JonB
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PostPosted: 21:27 - 11 Mar 2011    Post subject: Reply with quote

I think you are considerably more fortunate than thousands of Japanese citizens right now.
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bazza
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PostPosted: 21:32 - 11 Mar 2011    Post subject: Reply with quote

Hetzer wrote:
10k, clutch gone and no warranty? I'll be sure to avoid Peugeot for my next new car then. Jesus, what a PoS.


Acheter une voiture Grenouille? Non, merci.

Ptui!
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Livefast123
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PostPosted: 21:34 - 11 Mar 2011    Post subject: Reply with quote

I think I would certainly be contacting Peugeot customer services and asking them to pay for the change or at least make a large contribution.

10K and just over a year and a half on a clutch is crap even if you have granny clutch control. You want to go down the lines of that it's not fit for purpose.

My Citroen C4 clutch has 108,000 miles on the clock and still going strong after 5 years.
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bootsbiker
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PostPosted: 21:35 - 11 Mar 2011    Post subject: Reply with quote

Complain to watchdog about the clutch.. that is disgusting..

Your phone.. when you kids grows a bit older dock his pocket money.. Was it insured??

sorry mate...


Buy a frog car? No, thank you = that french post
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ajbsmirnoff
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PostPosted: 21:43 - 11 Mar 2011    Post subject: Reply with quote

Would the phone be covered by your home contents insurance ?

In other news - French cars are French, and as such hate English people.
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bootsbiker
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PostPosted: 21:54 - 11 Mar 2011    Post subject: Reply with quote

ajbsmirnoff wrote:


In other news - French cars are French, and as such hate English people.



RRRRRRRRRROOOOOOOOOFFFFFFFFLLLLLLLLLLLLL

\
onion eating frogs.. they have to make cars wrong...
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Last edited by bootsbiker on 22:19 - 11 Mar 2011; edited 1 time in total
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blurredman
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PostPosted: 22:09 - 11 Mar 2011    Post subject: Reply with quote

That's the modern Peugeot for you Razz
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Rogerborg
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PostPosted: 00:46 - 12 Mar 2011    Post subject: Reply with quote

Letter 1: fix the clutch, or I'll have it fixed at an independent garage then recover my costs.
Letter 2: "letter before action": last chance to pay my costs before I file a court action.
File a County Court small claim to recover the costs.

Clear enough?
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locked
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PostPosted: 08:56 - 12 Mar 2011    Post subject: Reply with quote

I wish it was as simple as that rogerborg.

Basically I've spoken to Peugeot customer services and they gave me two ultimatums.

I needed to authorise them to open my clutch to determine who was at fault and whether its wear and tear or a manufacture defect.

If it turns out to be wear and tear then I needed to fork out the whole £500 or if its a manufacture defect then they would contribute a a large amount towards the cost. They wouldn't say how much but more than likely 50 - 60% which I thought was shit.

Now even though the car still has warranty, a clutch's warranty is only covered for up to 6k.

I really thought it must be a manufacturer defect because I've owned a pug 206 from new which had 60k miles on and never changed the clutch, the misses had a clio with 20k miles before we sold it.

I couldn't take the chance with a £500 bill so I took the car elsewhere and paid £175 to do the clutch and go down the route of a small claims.

When the bloke took my old clutch out I asked him if it was premature failure as I was going to kick up a shit storm with Peugeot and to my horror he said "looks like wear and tear!
Shocked

Either the misses has been riding the clutch (which she hasn't ) or I've just been unlucky.

luckily I didn't leave it with Peugeot!
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CBT Passed - 13/09/09 Theroy Passed - 19/12/09 Mod 1 Passed 04/05/10 Mod 2 Passed 14/05/10 - Free to ride ANYTHING!
Motorcycles are perfectly safe as long as you remember they're dangerous.
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Old Git Racing
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PostPosted: 10:00 - 12 Mar 2011    Post subject: Reply with quote

Look on the net for Peugeot clutch failure, its a common thing. My mates missus had 2 in 40k and eventually got em to pay up. Hers was a 207.
10k miles is not fit for purpose.

OGR
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Rogerborg
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PostPosted: 10:27 - 12 Mar 2011    Post subject: Reply with quote

Agreed, for a clutch to wear out at 10K is a design or manufacturing fault, even if there's no obvious problem.

I'm not sure why you would you care about Peugeot's "ultimatums". Of course they're going to lie to you, and tell you that you enjoy no rights. That's their job.

But "ultimately", a court can decide the matter. Send a letter before action, then file the action and see if their attitude changes. All you have to lose is the cost of filing, which you can recover if you win or they cave.
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bacon
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PostPosted: 12:19 - 12 Mar 2011    Post subject: Reply with quote

Hey mate, as for your desire, remove the back and battery and leave it to dry, the screen likely has water in it also but this will leave in time. If you start it up with water still in it the screen goes blue haha

I did something similar to my htc desire, but on the 3rd week of ownership, except i jumped into a river forgetting it was in my pocket!

3 or 4 days of drying out and it started up just fine and aside some water marks inside of the screen there was bugger all else wrong with it.
I claimed on my insurance anyway, and they let me keep that one after a lot of faffing around of trying to find me a replacement (was during the craze phase so low stock everywhere), the water damaged one sold for £217 on ebay Laughing


Last edited by bacon on 14:51 - 12 Mar 2011; edited 1 time in total
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angryjonny
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PostPosted: 14:12 - 12 Mar 2011    Post subject: Reply with quote

Firstly, if that's your worst week ever you've lived a very charmed life. Can't wait to see how you react when you lose a girlfriend and a job in the same week or something.

Secondly... I had a clutch that went on a Nissan. They quoted £300. I got a new clutch from Partco for £30 and a local mechanic to fit it for £75. Something to bear in mind if you get no joy from Peugeot... though I agree that it's their duty to sort it for free. Just because something is a wear-and-tear item doesn't mean it can't also be faulty.
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WildGoose
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PostPosted: 21:53 - 12 Mar 2011    Post subject: Reply with quote

They have a special warranty termination point for the clutch at 6k?

It sounds to me like Peugeot know exactly how long their clutches are going to last. Poor show Thumbs Down

If you plan for the car to be a long term keeper, i'd fuck Peugeot off and learn how to change it yourself, sounds like you will be doing a few.

If you aren't keeping it, get the cheapest clutch you can find, get the cheapest independant to change it and flog the car.

Personally not sure I could be arsed with all the courts and letter writing hassle for the sake of a weeks wages. But some people love all that, and that is of course up to them.

If it was me, I would just add Peugeot to the shit list and move on. (They were already on my shit list btw).
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Polarbear
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PostPosted: 23:53 - 12 Mar 2011    Post subject: Reply with quote

It does sound like a manufacturing fault, but ........

I have never burned a clutch out in my life. My wife has twice. Once on her car, and once on my landrover when sitting on a very steep uphill T junction and hanging the landy on its clutch for ages rather than useing the handbrake. Rolling Eyes And she still insists she did nothing wrong.

Blame your missus. Laughing
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Neorion
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PostPosted: 09:35 - 13 Mar 2011    Post subject: Reply with quote

A mates clutch on his wifes new yaris died after 12k, he was told it was not covered and told them to fuck off pronto.

the words are you telling me a clutch is only meant to last 12k?

He got a new one fitted by the dealer within the week.

Of course they will tell you that its not covered they dont want to take the hit, thats not your problem!

I woulld speak to the main customer service line not the shop muppets, and I would mention you will consdier legal action for goods unfot for purpose.
I would find out the brand of clutch and contact them to see how long it should last under normal conditions.
I would say its up to the dealer to prove its not been driven as it should.

As for the phone well, why did your spawn have it anyway? Surprised
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defblade
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PostPosted: 09:41 - 13 Mar 2011    Post subject: Reply with quote

locked wrote:
Now even though the car still has warranty, a clutch's warranty is only covered for up to 6k.


Only 6000 miles for a clutch?

What the fuck are they making them out of? Brie??
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Clanger
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PostPosted: 09:49 - 13 Mar 2011    Post subject: Re: worst week ever...... Reply with quote

locked wrote:
Also my bundle of joy who is 18 months old decides to throw my 6 month old HTC desire in the bath Sad


For the amount of time toddlers have been roaming the earth, you'd have think people would have learnt the lesson of 'not leaving anything within reach of such beings' by now...surely... Question Laughing
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locked
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PostPosted: 10:51 - 13 Mar 2011    Post subject: Reply with quote

angryjonny wrote:
Firstly, if that's your worst week ever you've lived a very charmed life. Can't wait to see how you react when you lose a girlfriend and a job in the same week or something.


I'm sure I'll make another thread then Laughing

Thanks for all the advice. I'll write into Peugeot and see if I can recoup the costs.

It probably was the missus...

BTW the clutch removed from the 207 was a Valeo Clutch.
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CBT Passed - 13/09/09 Theroy Passed - 19/12/09 Mod 1 Passed 04/05/10 Mod 2 Passed 14/05/10 - Free to ride ANYTHING!
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0ddball
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PostPosted: 12:29 - 13 Mar 2011    Post subject: Reply with quote

Sounds like either a bad batch of clutches or less likely, they are knowingly putting in substandard clutches to cut cost in the same way companies include cheap batteries and half filled print cartridges.
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bootsbiker
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PostPosted: 16:41 - 13 Mar 2011    Post subject: Reply with quote

0ddball wrote:
Sounds like either a bad batch of clutches or less likely, they are knowingly putting in substandard clutches to cut cost in the same way companies include cheap batteries and half filled print cartridges.



sounds about right... For some1 to use a clutch within 6k miles is amazing...
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Ditto
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PostPosted: 19:41 - 13 Mar 2011    Post subject: Reply with quote

"One lady owner."

So the clutch is fucked then.
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