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Stitched up by Swinton Bike Insurance

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stuartadair
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PostPosted: 16:07 - 18 Feb 2012    Post subject: Stitched up by Swinton Bike Insurance Reply with quote

I'm seriously pissed off so I'm going to vent here Mad

Mrs Wife's insurance on her scooter cost £56 per year. Policy runs out in August.

She's sold the bike and Swinton Bikes wanted £50 to cancel the policy so we thought bollocks to that and we'll just let it expire naturally.

The new owner has registered the bike and Swinton sent us a leter today, apparently its illegal to have 2 policies on the same bike so we've got to cancel her insurance - Cost £67 !!! Evil or Very Mad Evil or Very Mad

The real pisser is that I've got 2 other bikes insured with them and they dont give a shit about that - Last time I'll every use them.

Suggest anyone selling a bike watches for this insurance scam
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arry
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PostPosted: 16:16 - 18 Feb 2012    Post subject: Reply with quote

Hi

Whilst the cancellation fee is disproportionate to the annual premium, it's difficult to find it 'unreasonable' - especially when it would have been clearly outlined within the terms and conditions that Swinton send out as part of the documentation.

You could argue under ICOB 7 that the cancellation fee is unreasonable but I doubt you'll get very far with it.
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The Disapproving Brit
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PostPosted: 16:25 - 18 Feb 2012    Post subject: Reply with quote

I'd argue this. There is nothing illegal, as far as I know, about having multiple policies on a single vehicle. I'd be wanting to know the actual statute under which this is illegal. If it turns out to be merely against their conditions, and they're no longer willing to insure you, that's their business, but they don't then get to charge you for this.

I'd be half tempted to argue that somebody else taking out a policy on a vehicle I'm already insured on isn't my problem, and the companies should sort it out between themselves.
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cb1rocket
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PostPosted: 16:29 - 18 Feb 2012    Post subject: Reply with quote

where in law is it illegal to have two policies on the bike?

What if my father and I have separate policies but we share the same bike? Illegal? no?

Some kind of insurance ploy to get more money out of you. I wouldn't pay it mate. They can't force you and it under unfair terms
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G
The Voice of Reason



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PostPosted: 16:35 - 18 Feb 2012    Post subject: Re: Stitched up by Swinton Bike Insurance Reply with quote

There is nothing illegal about having two policies on the same bike to my knowledge.

Maybe ask them to give you a link to the legislation.

However, they can make a fuss over that the details for the insurance are probably no longer relevant.
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arry
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PostPosted: 16:45 - 18 Feb 2012    Post subject: Re: Stitched up by Swinton Bike Insurance Reply with quote

G wrote:

However, they can make a fuss over that the details for the insurance are probably no longer relevant.


The policy is no longer in force because there has ceased to be any insurable interest.
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mysterious_rider
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PostPosted: 16:47 - 18 Feb 2012    Post subject: Reply with quote

Err why do you have to do anything? Isnt it them that want to cancel it because its got a second policy. Razz

I got stung from these cunts a while back. Tried to change the bike once I passed my test, they said they couldnt insure my gs500. Fucking retards, cue the expensive fee, and getting stuck with aviva.

Insurance companies are just bastards. A legal way of conning the people. Sad
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arry
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PostPosted: 16:48 - 18 Feb 2012    Post subject: Reply with quote

https://www.swintonbikes.co.uk/usefulinfo/termsconditions

The cancellation fee is, unfortunately for you, clear as day within the T&C.
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cb1rocket
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PostPosted: 17:15 - 18 Feb 2012    Post subject: Reply with quote

arry wrote:
https://www.swintonbikes.co.uk/usefulinfo/termsconditions

The cancellation fee is, unfortunately for you, clear as day within the T&C.


yes there is a cancellation fee but theres nothing stopping the OP from letting it run. If he has said nothing they wouldn't of known!

Theres a fine line between opening your mouth and keeping it shut!

My insurance got bumped up for a minor dent which we dealt with outside of the insurance, but the bastard still put my price up come renewal despite no claim - cunts!
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cb1rocket
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PostPosted: 17:18 - 18 Feb 2012    Post subject: Reply with quote

on another matter this is also wrong they can't by law under the FSA rules do this:

They have to refund you in full!

edit: appears under the FSA rules they can now do this! robbing cunts


Last edited by cb1rocket on 17:25 - 18 Feb 2012; edited 1 time in total
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P.
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PostPosted: 17:19 - 18 Feb 2012    Post subject: Reply with quote

cb1rocket wrote:
My insurance got bumped up for a minor dent which we dealt with outside of the insurance, but the bastard still put my price up come renewal despite no claim - cunts!


It wont...because if it didn't go through insurance, you don't list it...
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cb1rocket
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PostPosted: 17:28 - 18 Feb 2012    Post subject: Reply with quote

##Paddy## wrote:
cb1rocket wrote:
My insurance got bumped up for a minor dent which we dealt with outside of the insurance, but the bastard still put my price up come renewal despite no claim - cunts!


It wont...because if it didn't go through insurance, you don't list it...


i tried this and they claimed I didn't put down a claim when taking out a new insurance policy. So even if I don't put it down they have it on record anyway whether your fault or not, so I'm royally screwed both ways! For the next 5 years! (ok 3 more to go!)
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T0MMY
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PostPosted: 17:45 - 18 Feb 2012    Post subject: Reply with quote

I'd be very surprised if it wasn't illegal to have more than one policy on the same vehicle. If you think about it you could take out 30 separate policies on a £1000 scooter, leave it parked in a shit area then claim £30,000 for it from all the policies combined when it got nicked.

Cancellation fee is ridiculously high but if they told you about it before you signed then there's not a lot you can do really. Unless you can swap the policy to another vehicle of course but then there'll be an admin fee...
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stuartadair
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PostPosted: 17:58 - 18 Feb 2012    Post subject: Reply with quote

Thanks for the replies. Cant wait for them to phone me up about renewing the policy on my other bike.

I'll have my day yet Twisted Evil
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Nick 50
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PostPosted: 18:04 - 18 Feb 2012    Post subject: Reply with quote

I agree on the opinion of they are talking bollocks!

Motor Vehicles aren't insured, Persons are! You were the one insured not the bike. Otherwise third party actions would be against a vehicle not operator at the time of incident.

I would definitely ask them to provide proof.
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P.
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PostPosted: 18:21 - 18 Feb 2012    Post subject: Reply with quote

cb1rocket wrote:
i tried this and they claimed I didn't put down a claim when taking out a new insurance policy. So even if I don't put it down they have it on record anyway whether your fault or not, so I'm royally screwed both ways! For the next 5 years! (ok 3 more to go!)


That would mean he went through your insurance... Neutral
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T0MMY
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PostPosted: 18:28 - 18 Feb 2012    Post subject: Reply with quote

Nick 50 wrote:

Motor Vehicles aren't insured, Persons are! You were the one insured not the bike. Otherwise third party actions would be against a vehicle not operator at the time of incident.



What on earth makes you think that? It's the vehicle, not you. You may have third party cover to drive someone else's vehicle but you don't, for example, carry your fully comp cover onto anything you drive or ride. If you own several vehicles you need policies on each of them...it's definitely not you that is insured!
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G
The Voice of Reason



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PostPosted: 18:59 - 18 Feb 2012    Post subject: Reply with quote

Nick 50 wrote:

Motor Vehicles aren't insured, Persons are! You were the one insured not the bike. Otherwise third party actions would be against a vehicle not operator at the time of incident.

In the case of a stolen vehicle causing damage, when the thief is not found, the insurance policy holder is liable I believe.

Which seems a bit half-cocked as if there's no insurance, the owner doesn't get a black mark against them etc.
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cb1rocket
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PostPosted: 19:23 - 18 Feb 2012    Post subject: Reply with quote

Surely taking out 30 polices and then claiming on all of them wouldn't work. They will just tell you to do one as you have settled that claim on just one policy. They would do checks obviously first and even if that was the case it would be classed as fraud.....
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cb1rocket
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PostPosted: 19:31 - 18 Feb 2012    Post subject: Reply with quote

##Paddy## wrote:
cb1rocket wrote:
i tried this and they claimed I didn't put down a claim when taking out a new insurance policy. So even if I don't put it down they have it on record anyway whether your fault or not, so I'm royally screwed both ways! For the next 5 years! (ok 3 more to go!)


That would mean he went through your insurance... Neutral


no he didnt, well tesco that was. Otherwise I would of lost my NCB
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0ddball
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PostPosted: 19:41 - 18 Feb 2012    Post subject: Reply with quote

If it was illegal you could really fuck somebody over for a few quid.Find someone you dont like and take out a policy on their car/bike without their say so rendering their insurance void. By Swintons rules it would seem the new policy would cancel the existing one.
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Nick 50
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PostPosted: 19:46 - 18 Feb 2012    Post subject: Reply with quote

T0MMY wrote:


What on earth makes you think that?


The Law and the wording of legislation.

Road Traffic Act 1988

Section 145 (3)(a)

Subject to subsection (4) below, the policy

must insure such person, persons or classes of persons as may be specified in the policy in respect of any liability which may be incurred by him or them in respect of the death of or bodily injury to any person or damage to property caused by, or arising out of, the use of the vehicle on a road [F27or other public place] in Great Britain, and


T0MMY wrote:
It's the vehicle, not you.


If that was the case then you would take a vehicle to court, not a person. How can a vehicle represent itself??
Also who signs the policy? The person or the vehicle?


T0MMY wrote:
You may have third party cover to drive someone else's vehicle but you don't, for example, carry your fully comp cover onto anything you drive or ride. If you own several vehicles you need policies on each of them...it's definitely not you that is insured!


I agree you need an individual certificate for a vehicle you drive unless it is under one of the exceptions usually reserved for state drivers.
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Rogerborg
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PostPosted: 19:46 - 18 Feb 2012    Post subject: Re: Stitched up by Swinton Bike Insurance Reply with quote

stuartadair wrote:
apparently its illegal to have 2 policies on the same bike


I believe that's what's known in the trade as total, utter, unmitigated bullshit.

It may be a problem for them, it may be a problem for the MID, but "illegal"? Are they accusing you of committing a criminal offence?

Slam it straight to their complaints department, demand that they cite the statute that they're accusing you of violating, then take it to the FOS.

Of course, it's in their contract, so you'll likely lose, but we (collectively) need to take a stand against this tosh, especially with the new continuous insurance debacle making it (actually) illegal to own a vehicle without an insurance policy on it.
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Nick 50
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PostPosted: 20:05 - 18 Feb 2012    Post subject: Reply with quote

G wrote:

In the case of a stolen vehicle causing damage, when the thief is not found, the insurance policy holder is liable I believe.

Which seems a bit half-cocked as if there's no insurance, the owner doesn't get a black mark against them etc.


I always thought it was up to the discretion of the insurance company themselves as to whether to allow a claim. If they refuse then it goes to MIB does it not?
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iooi
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PostPosted: 20:13 - 18 Feb 2012    Post subject: Re: Stitched up by Swinton Bike Insurance Reply with quote

stuartadair wrote:
I'm seriously pissed off so I'm going to vent here Mad

Mrs Wife's insurance on her scooter cost £56 per year. Policy runs out in August.

She's sold the bike and Swinton Bikes wanted £50 to cancel the policy so we thought bollocks to that and we'll just let it expire naturally.


Suggest anyone selling a bike watches for this insurance scam


If you are not happy with the charge then complain. If they won't waive it raise it to their complaints dept. If still not waived let it go to FSA as that will cost them £400.
I would also copy in the body that deals with unfair t/c.

What i would be worried about is if they cancel the policy. Then you will have to declare a revoked policy in the future.....
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