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Not very helpfull dealers

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pepperami
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PostPosted: 16:41 - 17 Feb 2017    Post subject: Not very helpfull dealers Reply with quote

Yes yes you can all have a laugh and tell me "Told Ya so"

So I bought a Chinese bike late last year.
It was a second hand Honley RX3 Adventurer .
After some tlc and a bit of a tidy up including an oil change, it wasn't to bad.
After putting a few tanks of fresh fuel though it and taking the previous owner`s stupid extra wiring off it, it seems to run better and even tick over...sort of.

Anyhoo ,the problem is that I have a minor/intermittent electrical problem going to the rear light.

So I thinks to myself that as I want two new/better tyres, I`ll take it to a dealer and get them to fit new tyres and sort out the electrical problem at the same time.

Took it to two dealers in my locale and neither of them was interested in taking my money?????

One dealer said automatically "nah mate we don't touch em"
Even though I have spent a good few pounds with them over the years and have had them do work on a variety of bikes in the past.
they just weren't interested?
Apparently they can afford to turn down business ie two tyres and some electrical work.

Thing is they have now lost more than that because I will go else where from now on.
Not much in the big scheme of things but if they keep on like that surely they will go bust?

What a poor situation when customer loyalty means F-all and dealers don't even try to help a customer in need Evil or Very Mad

There, rant over, I`ll get off my hobbie-horse now Smile
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tom_e
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PostPosted: 16:49 - 17 Feb 2017    Post subject: Reply with quote

They may have lost business but they've obviously been bitten by chinese bikes in the past and decided that a couple of quid for changing some tyres and ripping out some wiring isn't worth the arse ache when it inevitably goes tits up because even the OEM wiring is probably a backwards rats nest to begin with and they can't be bothered with the headache.
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Fazer The Bastard
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PostPosted: 16:53 - 17 Feb 2017    Post subject: Reply with quote

TLDR; I'm butthurt because no one can be bothered touching my chinky piece of shit.
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woo
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PostPosted: 17:08 - 17 Feb 2017    Post subject: Reply with quote

seems like they have at least been honest with you with is always very good!

the fact they dont wanna touch it says it all..........bike is poo poo
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J4mes
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PostPosted: 17:16 - 17 Feb 2017    Post subject: Reply with quote

As the others really...they probably know they're a shit bike and riddled with faults.

If they couldn't find the fault or thought they'd fixed it and it returned would you say "well I took it to such and such and they couldn't even fix a simple electrical fault" ?

Is it a simple electrical fault or is it an absolute fucking nightmare waiting to rear its head?

Perhaps they've had shonky shit chain adjusters snap or swing arms warp or whatever and that's why they don't want to change your tyres?

Who knows...but it's up to them what they work/take a risk on.
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Jayy
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PostPosted: 19:02 - 17 Feb 2017    Post subject: Re: Not very helpfull dealers Reply with quote

pepperami wrote:


Took it to two dealers in my locale and neither of them was interested in taking my money?????

One dealer said automatically "nah mate we don't touch em"
Even though I have spent a good few pounds with them over the years and have had them do work on a variety of bikes in the past.
they just weren't interested?
Apparently they can afford to turn down business ie two tyres and some electrical work.

Thing is they have now lost more than that because I will go else where from now on.
Not much in the big scheme of things but if they keep on like that surely they will go bust?

What a poor situation when customer loyalty means F-all and dealers don't even try to help a customer in need Evil or Very Mad

There, rant over, I`ll get off my hobbie-horse now Smile


Jesus, who do you think they are? Civil servants?

They can do what the fuck they want, they are a private business and if they don't want to touch your bike, they can do whatever they please.

Go out of business soon? Laughing Laughing Mate, they probably turn down 20 "potential jobs" like yours a week because they can and there's far more lucrative work for them to be doing which is just as common.
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Copycat73
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PostPosted: 19:16 - 17 Feb 2017    Post subject: Reply with quote

Fazer. wrote:
TLDR; I'm butthurt because no one can be bothered touching my chinky piece of shit.


Oh my God the irony .. Rolling Eyes
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Fazer The Bastard
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PostPosted: 19:20 - 17 Feb 2017    Post subject: Reply with quote

Copycat73 wrote:
Fazer. wrote:
TLDR; I'm butthurt because no one can be bothered touching my chinky piece of shit.


Oh my God the irony .. Rolling Eyes

FYI I don't require dealers. Used to run my own business back in the 70s when I was on the tools.
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ThatDippyTwat
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PostPosted: 19:30 - 17 Feb 2017    Post subject: Reply with quote

Fazer. wrote:
FYI I don't require dealers. Used to run my own business back in the 70s when I was on the tools.


You are a fucking tool.
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stinkwheel
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PostPosted: 19:41 - 17 Feb 2017    Post subject: Reply with quote

It's like a lot of motorcycle mechanics wont touch scooters either.

Because they are invariably beyond fucked due to a combination of poor build quality and lack of routine maintainance, they've also already been fucked with and bodged about by their owner in an attempt to make them better/faster.

Then if you do manage to fix them, you either don't get paid or they're back a week later because something else has gone wrong and they're blaming it on you.

So I can fully understand a motorcycle mechanic not touching most Chinese bikes with a bargepole.
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MarJay
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PostPosted: 19:42 - 17 Feb 2017    Post subject: Reply with quote

I've seen a number of threads on here about people who have taken chinese bikes (or other makes really) to dealers for work to be done, only for things to fail shortly afterward. The dealer then receives a claim saying that the bike was damaged at the dealer.

For them it's totally not worth the risk.
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pepperami
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PostPosted: 19:50 - 17 Feb 2017    Post subject: Re: Not very helpfull dealers Reply with quote

Jayy wrote:


Jesus, who do you think they are? Civil servants?

They can do what the fuck they want, they are a private business and if they don't want to touch your bike, they can do whatever they please.

Go out of business soon? Laughing Laughing.


No I think they are bike dealers who have had no issues accepting my money in the past.
Yes they can do what the fuck they like and that is their choice.

And it`s my choice to not use their services anymore, thus taking my money and putting it in someone else`s pocket.

When times are slow and cunts like me are not walking through the door with our pennies, then that will be down to them.
After all they did as you so eloquently put it "what the fuck they like".

If you read my post and understood it , you will see it is about my disappointment about how quickly dealers will abandon regular customers as soon as a difficult situation arises.

My bad for buying Chinese pos.

PS : calm down love, you`ll pop a vein Thumbs Up
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grr666
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PostPosted: 20:28 - 17 Feb 2017    Post subject: Reply with quote

I had 3 bike places refuse to change the tyres on my scoot, that was regardless of whether they sold me the tyres or not.
Found a small indy place that needs the work so it will be going there, better yet they are happy for me to supply the tyres.
That sort of thing bugs me as well. Thankfully there's plenty of folk who need the dough. Vaguely related, my local garage that
handled my MOTs and maintenance on 4 wheeled stuff has gone out of business, but I doubt it was because he turned work away.
Everyone wants top drawer work for bottom drawer money these days, that's probably got more to do with it.
Pain in the arse though, the Sprinter is due an MOT and he may have looked at it more sympathetically than a
new place will. We'll see...
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pepperami
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PostPosted: 20:40 - 17 Feb 2017    Post subject: Reply with quote

grr666 wrote:
I had 3 bike places refuse to change the tyres on my scoot, that was regardless of whether they sold me the tyres or not.
Found a small indy place that needs the work so it will be going there,
That sort of thing bugs me as well. Thankfully there's plenty of folk who need the dough.
Everyone wants top drawer work for bottom drawer money these days, that's probably got more to do with it.
Pain in the arse though, ..


That`s the sad thing : I was fully prepared to pay and wasn`t expecting any discounts

As for the electrical problem : I guess I will just have to pull it guts out on my drive and do it myself Sad
Tyres will have to go on hold for the moment.
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Nobby the Bastard
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PostPosted: 20:47 - 17 Feb 2017    Post subject: Reply with quote

pepperami wrote:


As for the electrical problem : I guess I will just have to pull it guts out on my drive and do it myself Sad
Tyres will have to go on hold for the moment.



If it's the rear light it's usually the earth, especially if it keeps blowing bulbs.
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pepperami
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PostPosted: 20:53 - 17 Feb 2017    Post subject: Reply with quote

Nobby the Bastard wrote:


If it's the rear light it's usually the earth, especially if it keeps blowing bulbs.


I`ve traced it to a possible rear brake pedal switch and that is integrated into the master cylinder? ie it`s a pressure switch and not an ordinary rear brake pull switch.
I`ll work on it Smile
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andyscooter
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PostPosted: 21:43 - 17 Feb 2017    Post subject: Reply with quote

I had some experience of this

I had a 50cc scoot and took it to my local Independant mechanic for de ristricting

He couldnt work out how to do it as wiring was all the wrong colour

Gave it back after a week so I did it myself using a forum (not this one)

I used him for my other Scoots and he knew me

Didn't normally touch them as it was stupidly expensive for slightest things to be done as bodywork was a pain to remove

I learnt a fair bit about these scoots and engines

Ended up servicing and working on these for a few years as no other local dealers would touch them
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Last edited by andyscooter on 09:12 - 18 Feb 2017; edited 1 time in total
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Rufous
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PostPosted: 00:07 - 18 Feb 2017    Post subject: Reply with quote

It wouldn't surprise me if your intermittent rear light was the result of a simple loose connection.

Regarding your tyres, I would suggest buying new ones and taking your wheels, minus bike, and the new tyres to a (any) bike garage. That way, you'll save money on labour and they won't turn the work down.

Tbh, I can see their point in refusing the work on that bike. Bike garages do most jobs with power tools such as impact drivers. No worries with Japanese bikes or BMWs, etc. It isn't even necessary to torque most things on those bikes to Haynes spec. But on a Chinese bike, assembled out of the crate or not, it's a mixed bag. For example, for all they know, your axle is already cracked, either from incorrect assembly or really poor quality manufacture. They put their tools on it, it smashes, and you can legitimately claim you rode a working bike into their premises and accuse them of breaking it. Then they're liable to you to not only fix the bike but pay for any lost earnings, etc. Or suppose it all goes to plan, they fix it, you go and ride it and it turns out something aluminium around the wheel is cracked, and it shears and you have a nasty accident. Only 2 people touched that component: the assembler and the garage. Then you could legitimately claim that even if the assembler in China were to blame, a competent garage would have examined that component while putting your new tyres back on, and that therefore the garage is liable. So it's all a lot of risk for a business.
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stevo as b4
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PostPosted: 01:36 - 18 Feb 2017    Post subject: Reply with quote

It's not just bike dealers though, lots of firms won't touch things they either don't like to work on, arnt familiar with or don't specialise in.

Some exhaust companies and many plating firms won't touch two stroke exhausts for very good reasons. The same goes for dyno tuners and engine builders.

Im more wary of a do anything, fix anything type of workshop that never turns a job away. I mean if a firm is happy to strip and repair £500 knackered Chinese scooters, and stone age Harley Davidson's, do you really want them doing a belt change and setting the valve clearances on your Ducati 998?
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M.C
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PostPosted: 01:43 - 18 Feb 2017    Post subject: Reply with quote

andyscooter wrote:
redistricting

Wassat?
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ZX-7R
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PostPosted: 02:42 - 18 Feb 2017    Post subject: Reply with quote

M.C wrote:
andyscooter wrote:
redistricting

Wassat?


I think its the opposite of deristricting,like putting things back.
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BumpingUglys
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PostPosted: 08:11 - 18 Feb 2017    Post subject: Reply with quote

stevo as b4 wrote:
Im more wary of a do anything, fix anything type of workshop that never turns a job away. I mean if a firm is happy to strip and repair £500 knackered Chinese scooters, and stone age Harley Davidson's, do you really want them doing a belt change and setting the valve clearances on your Ducati 998?


Last month I went down to my local workshop that I've used for the last seven years or so, wanting a full service including belts/valves. Usually I'd go main dealer but they're 50 miles away and it's generally a ball-ache to sort out.

The owner looked at me and said;
"My lads can do it, but it's not something we're particularly familiar with, and the extra time they'd take checking everything would probably bump the price up to dealer costs anyway."

He then proceeded to give me a list of other shops that worked on desmo engines, pointing out which he thought was the best.

I thanked him for his honesty and advice, and he told me:
"Everything is reputation in this game, and we don't take on work we're not 100% happy we can do properly. Come back when you need tyres and other bits though".

And in fairness to him, I will.
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andyscooter
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PostPosted: 09:14 - 18 Feb 2017    Post subject: Reply with quote

M.C wrote:
andyscooter wrote:
redistricting

Wassat?




fucking auto correct was what that was Twisted Evil

and me not proof reading my post Embarassed
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G
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PostPosted: 09:51 - 18 Feb 2017    Post subject: Re: Not very helpfull dealers Reply with quote

pepperami wrote:

Apparently they can afford to turn down business ie two tyres and some electrical work.

Thing is they have now lost more than that because I will go else where from now on.

Maybe they can't afford the risk of working on a bike that will see it falling apart in their hands? That will take ages to get parts for and you probably won't be happy with them charging you for storage - yet they're still paying for the space with rent, rates and paying staff to move it around, etc.

Quite possibly they can't afford a customer who'll get in a huff because they won't take these risks? And so will also be happy to see the back of you.
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arry
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PostPosted: 10:30 - 18 Feb 2017    Post subject: Reply with quote

Fazer. wrote:
TLDR; I'm butthurt because no one can be bothered touching my chinky piece of shit.


Reminds me of when you were all butthurt because no-one would help you fix your chinky POS.
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