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TheArchitect
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PostPosted: 17:55 - 20 Feb 2017    Post subject: Legal position on this... Reply with quote

I recently posted in The Workshop section about issues I've been having with my bike.

https://www.bikechatforums.com/viewtopic.php?t=318180&start=25

In summary, I parked at work and water leaked onto the bike from a HVAC unit above it. Water had been gushing heavily through the whole day, approx 10 hours. Bike had issues and is now in the shop.

After much tinkering and a few supposed repairs problem is still there. I've now had Suzuki look at it and they've conformed without doubt that it's damage due to water entering the innards. Bearing in mind I didn't mention the water issue to Suzuki, they deduced that themselves.

I've put in a claim in with building management at work, who passed it onto the contractors who are working on the units. Repairs will potentially exceed £1k. Contractors have now started to get itchy feet and are passing the buck around between the landlord, building management and their subbies.

So in terms of liability, can I pursue any of them legally and what chance do I have of being successful? There is CCTV so it's clear my bike was there and you can see the water gushing over it.

Also any recommendations of a good solicitor who might specialise in this kind of case?

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Andy_Pagin
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PostPosted: 18:01 - 20 Feb 2017    Post subject: Reply with quote

Probably too complex for anyone except a hired legal expert to comment on.

Eg.
Did you have permission to park there?
Could anyone (who can be held legally liable) have reasonably predicted the leak, or taken any action to prevent damage to your bike once it was under way?.... and so on
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ThatDippyTwat
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PostPosted: 18:07 - 20 Feb 2017    Post subject: Re: Legal position on this... Reply with quote

TheArchitect wrote:
There is CCTV so it's clear my bike was there and you can see the water gushing over it.


I can't give you any meaningful advice other than to make sure that CCTV footage is backed up. Wink
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MarJay
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PostPosted: 18:10 - 20 Feb 2017    Post subject: Reply with quote

There are probably signs up saying that you parked there at your own risk...
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davethekwak
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PostPosted: 18:15 - 20 Feb 2017    Post subject: Reply with quote

MarJay wrote:
There are probably signs up saying that you parked there at your own risk...

My thoughts to.
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Andy_Pagin
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PostPosted: 18:15 - 20 Feb 2017    Post subject: Reply with quote

MarJay wrote:
There are probably signs up saying that you parked there at your own risk...
Such signs to do not negate liability.
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TheArchitect
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PostPosted: 18:58 - 20 Feb 2017    Post subject: Reply with quote

Yep, I had permission to park there. Standard security protocol is that you have to pre-book the space with name and registration number so when you show up they check which bay has been allocated to you.

My company leases spaces so have permission to use the spaces as they please as long as they pre-book for building security's benefit.

There is building work going in in the ground floor, and the contractor was installing/reparing the HVAC units. They failed to but the waste water collection trays (as is normal practice) under the units, hence it flooded out.

No signs stating anything about parking at your own risk. It's a private building and anyone that parks there is either an employee or a guest, ie no public use.

Building management has been very helpful so far. But I along with everyone else think liability is with the contractor.
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bamt
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PostPosted: 19:01 - 20 Feb 2017    Post subject: Reply with quote

Not particularly helpful, but at my work there is one of the motorcycle bays positioned under a rainwater gutter. When it rains there is a waterfall over the bike as the drainpipe is inadequate.

I reported it to facilities ages ago. The building manager said he'd inspected and there was no issue. Of course, the day he checked it there was no rain Doh!
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Rad82
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PostPosted: 22:33 - 20 Feb 2017    Post subject: Reply with quote

Contractor carrying the repair is liable for any damage to public property.
Their public liability insurance will cover this.
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Rad82
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PostPosted: 22:48 - 20 Feb 2017    Post subject: Reply with quote

Contractor carrying the repair is liable for any damage to public property.
Their public liability insurance will cover this.
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Rogerborg
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PostPosted: 10:06 - 21 Feb 2017    Post subject: Reply with quote

Identify who took the action that resulted in your loss, or who is most likely to pay up - not necessarily the same thing, although it's likely to be the contractors if they've actually got indemnity cover.

Invoice them directly.

Then letter before action.

Then follow the further steps on that page to a small claim.

It's easy, you can file it online, it doesn't cost much (and you can add the costs to your claim) and you don't need to be represented. Just show up, state your facts in plain English, get your verdict. Check with the court as to what formats of video they can view - some of them are still on VHS, I kid you not.

The caveat is that it'll take months, and if it actually gets into court then there's a fair chance that whomever you are pursuing at that point will just sod off the verdict and require you to go back to court to employ bailiffs for enforcement (at more time and up-front cost).

The sooner you start, the sooner you'll be done. Don't wait for anyone to respond, you set the schedule and stick to it.
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TheArchitect
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PostPosted: 10:22 - 21 Feb 2017    Post subject: Reply with quote

Cheers 'borg, that's the info I was after just didn't know what to call it or how to refer to it.

The contractor is a reputable company, funnily enough my company has done work with them in the past so I know quite a few of the guys they have on site downstairs. Problem is with their legal guys who have are required to admit liability before any monies can be discussed.

I've given them up to midday today to confirm the actions they intend to take to rectify this. If I've not heard from them by then, I'll be pursuing this through small claims.

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Rogerborg
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PostPosted: 11:55 - 21 Feb 2017    Post subject: Reply with quote

Written notice first. Get a body of documentation showing that you've tried to resolve it before filing the claim.
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TheArchitect
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PostPosted: 13:02 - 21 Feb 2017    Post subject: Reply with quote

Rogerborg wrote:
Written notice first. Get a body of documentation showing that you've tried to resolve it before filing the claim.


So far my communication has been with my company facilities manager who's been liaising with building management and the contractor on my behalf. I have loads of emails between me and FM, and between FM and the contractor.

Also have CCTV available from building management ready for use as needed.
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arry
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PostPosted: 14:52 - 21 Feb 2017    Post subject: Re: Legal position on this... Reply with quote

TheArchitect wrote:


So in terms of liability, can I pursue any of them legally and what chance do I have of being successful? There is CCTV so it's clear my bike was there and you can see the water gushing over it.


The property managers / landlord - whoever it is that holds the property owners policy. It's third party property damage under the Property Owners' Liability section of their policy.

Sod the fact it's the contractors fault; that's for the primary insurer to work out and subrogate - your concern is with the landlord / property manager, not with them.
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TheArchitect
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PostPosted: 16:21 - 21 Feb 2017    Post subject: Re: Legal position on this... Reply with quote

arry wrote:

The property managers / landlord - whoever it is that holds the property owners policy. It's third party property damage under the Property Owners' Liability section of their policy.


Right so my primary claim is with the building management company and who they recover the costs from is their problem?

The issue is the contractor has semi-acknowledged their failure to properly protect to prevent the HVAC unit from leaking out. To me this is a good step forward and I'm thinking if I can persuade them to admit liability fully then I'm good. If I now start pursuing building management I may end up in months of back and forth while they ascertain where the blame lies before they pay out.

Also garage has now told me I need to either commence work on the bike or remove it as they need space in the shop. The works is estimated at £1.5k which i don't want to cough up until I know for sure someone will be compensating me for it.
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arry
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PostPosted: 17:40 - 21 Feb 2017    Post subject: Reply with quote

Who are the contractors? Big or small?
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TheArchitect
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PostPosted: 18:11 - 21 Feb 2017    Post subject: Reply with quote

arry wrote:
Who are the contractors? Big or small?


Main contractor is a big company, the Mechanical Engineers on site are subbies. My sights are currently set on the MCs as they're the ones actively corresponding with my company FM.

Side note, they just tried to swing a suggestion that I should pursue this through my insurance which I duly sent back to them with a very frank rejection.
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arry
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PostPosted: 18:16 - 21 Feb 2017    Post subject: Reply with quote

Ideally get them to give you insurance details so that you can speak to the insurer's claims team. You may very well have more joy going to the source, ie the sub-contractors in this instance.
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TheArchitect
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PostPosted: 18:01 - 28 Feb 2017    Post subject: Reply with quote

Quick update...

After many emails back and forth and much pushing back and passing the blame around, the contractor heading up the works related to the HVAC unit has it seems seen sense. Well, that was after a very strongly worded final email from me requesting the details of their legal counsel.

Rather swiftly I got an email directly to me from one of their seniors requesting a meeting the following day. Meeting now done, and I have their agreement that they will cover costs associated to investigating the problems and rectifying it subject to repair costs needing re-approval if they exceed £1k.

Thanks all for the input.. not ashamed to say I did steal some of the wording from this thread to get my point across! Thumbs Up
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ajag
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PostPosted: 18:20 - 28 Feb 2017    Post subject: Reply with quote

Not trying to derail things, but really curious. How come the bike got damaged from water from the unit but not regular rain? Was it coming through the exhaust or was just enough to waterboard it?
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Wonko The Sane
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PostPosted: 18:24 - 28 Feb 2017    Post subject: Reply with quote

MarJay wrote:
There are probably signs up saying that you parked there at your own risk...


while that is usually a case to deflect blame against the land owner for theft or damage (bumps, scrapes, broken windows etc) as they're not providing a security service I believe it has been proven that it doesn't absolve them of responsibility from damage caused by the facility itself, eg a loose / missing drain cover, roof tiles falling etc as you'd expect an area open to public access to be maintained to a safe standard
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Andy_Pagin
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PostPosted: 18:30 - 28 Feb 2017    Post subject: Reply with quote

TheArchitect wrote:
I have their agreement that they will cover costs associated to investigating the problems and rectifying it subject to repair costs needing re-approval if they exceed £1k.

In writing and signed I hope.
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TheArchitect
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PostPosted: 18:35 - 28 Feb 2017    Post subject: Reply with quote

ajag wrote:
Not trying to derail things, but really curious. How come the bike got damaged from water from the unit but not regular rain? Was it coming through the exhaust or was just enough to waterboard it?


Apparently ice cold water in large concentrated volumes over the tank and dash, falling over a 10 hour period will cause the water to eventually makes it's way in by either creeping down the wiring or the inner side of the panels.

Once it's in and the bike is then warmed up, it condenses and then when it's cooled again it resettles in the places you don't want it to.

That's why, the day it happened I was able to ride home. But then the next morning it was knackered. I'm sure the cold moist air at the time also played a part in exasperating the issue.
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TheArchitect
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PostPosted: 18:36 - 28 Feb 2017    Post subject: Reply with quote

Andy_Pagin wrote:
TheArchitect wrote:
I have their agreement that they will cover costs associated to investigating the problems and rectifying it subject to repair costs needing re-approval if they exceed £1k.

In writing and signed I hope.


In writing via email from the main guy (not a representative) with many people copied in from both sides.
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