Ferry mobile costs .

Ebbs73 · Nova Slayer Joined: 19 Jul 2015 Karma :

Just a heads up really .
I recently took the overnight ferry from harwich to the hook of Holland on route to the elephant rally
All was well until today , had my mobile phone bill and it shows an extra £26.00 for data useasge abroad .
I called up O2 and they explained that the data isn't included in my plan , errrr yes it is as I pay extra for it as I hop across to Europe a fair few times a year .
" But you went to Norway sir "
It turns out that the ferry company use a signal from Norway on the ferry and there's nothing I can do about it as I used it .
There wasn't any signage or hint this would Be the case .
I've put a few complaints in so I'll sit and wait .

So 3.7 meg has cost me £26.00 , Bargain !
This was O2 , not sure if it could be the same for other networks .

Cheers

raesewell · Traffic Copper Joined: 22 Oct 2012 Karma :

I made that mistake once myself, I wont do it again Embarassed

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Yamaha FJR 1300 Normanton West Yorkshire

Oldie · Brolly Dolly Joined: 05 Dec 2010 Karma :

Yes, really annoying but I guess that it could even have been worse. Ferries are notoriously expensive when using their signal. The best bet is to purchase some wi-fi time on board and use an app with VOIP.

arry · Super Spammer Joined: 03 Jan 2009 Karma :

Was the wank worth it, though?

Ebbs73 · Nova Slayer Joined: 19 Jul 2015 Karma :

Not just me then , live and learn .

3.9mb is not enough for me to finish , not just yet .

Matt B · World Chat Champion Joined: 01 May 2012 Karma :

Harwich ferry has free wifi on board. Any reason you didn't use that?
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stinkwheel: He had an animated .gif of a cat performing fellatio. It's not socially acceptable. It can have real life adverse effects on other people.

Ebbs73 · Nova Slayer Joined: 19 Jul 2015 Karma :

I didn't even think of the wifi as I have a lot of data on my plan .

I've had a result , they said they will refund the £26 yay.

I was told this would be the only time they would do this and in a very nice way said " you're a cock don't do it again "

I'll be aware next time .

brains_t · Nitrous Nuisance Joined: 20 Jun 2013 Karma :

I got hit with this scam on a DFDS ferry crossing Dover to Dunkirk. As I am with Three, I keep data roaming on as my tariff includes mobile data in Western Europe. However DFDS have a non network service and it appears that I used 5mb costing £35. I thought the text messages where incorrect as Three had confirmed my connection to a french network but as we were sailing alongside the french coast between Calais and Dunkirk it switched back and forth to the DFDS service.

I was having none of it and upon my return to UK explained to Three I was not accepting the charge as in the absence of an agreement, they hijacked my connection. The charge was cancelled there and then but they advised me to switch off data roaming on planes and ferries.

I am also aware of o2 users that have had similar refunds. If you dont accept people taking money out if your wallet and walking off, why would you accept this. Please get a refund.

TheCherryCore · Derestricted Danger Joined: 25 Jul 2016 Karma :

Most ferries are using satellite connection for network cover (except ones staying in shallow waters), so technically, that depends on an agreement between your on-land provider and off-shore satellite company.
And yes, they're seriously expensive, like back to beginning of 90s.
Most ferries would provide _free_ wifi onboard, shaped and limited ofc, restricted to be used for browsing (so no streaming or such) and shared to everyone who's on board. It also goes through the satellite, but those costs are included in tickets, I believe.