Resend my activation email : Register : Log in 
BCF: Bike Chat Forums


DVLA are twats

Reply to topic
Bike Chat Forums Index -> General Bike Chat
View previous topic : View next topic  
Author Message

xX-Alex-Xx
World Chat Champion



Joined: 12 Sep 2019
Karma :

PostPosted: 13:46 - 25 Nov 2021    Post subject: DVLA are twats Reply with quote

Recently moved house, so updated the V5s on my vehicles to match the new address. Got the new V5s in the post no problem. Couple of weeks later I get a snotty letter from them telling me that the bike I've just bought isn't tax'd or SORN'd and I'm breaking the law .... WTAF??

They didn't just update the address on the bike, they've registered myself as a new keeper which means my bike was automatically untaxed. Fortunately it's been sat in a garage and not used in that period, but I could have just as easily been riding it around illegally and likely to get it impounded for not having paid the man .... Evil or Very Mad Evil or Very Mad Evil or Very Mad

Waiting to see what happens with the complaint letter but I don't expect I'll even get a reply TBH.
____________________
DILLIGAF
 Back to top
View user's profile Send private message You must be logged in to rate posts

doggone
World Chat Champion



Joined: 20 May 2004
Karma :

PostPosted: 13:57 - 25 Nov 2021    Post subject: Reply with quote

Could you have missed ticking or not ticking a box
Asking for a friend
 Back to top
View user's profile Send private message Visit poster's website You must be logged in to rate posts

blurredman
World Chat Champion



Joined: 18 Sep 2010
Karma :

PostPosted: 14:11 - 25 Nov 2021    Post subject: Reply with quote

So, you are now the 'new owner' of the motorbike you already had? Interesting...

I wonder if 'previous owners' went up by 1?
____________________
CBT: 12/06/10, Theory: 22/09/10, Module 1: 09/11/10, Module 2: 19/01/11
Past: 1991 Honda CG125BR-J, 1992 (1980) Honda XL125S, 1996 Kawasaki GPZ500S.
Current: 1981 Honda CX500B - 91k, 1987 MZ ETZ250 (bored to 295cc) - 38k, 1990 MZ ETZ251 - 49k, 1979 Suzuki TS185ER - 9k, 1972 MZ ES250/2 - 17k.
 Back to top
View user's profile Send private message Send e-mail Visit poster's website You must be logged in to rate posts

xX-Alex-Xx
World Chat Champion



Joined: 12 Sep 2019
Karma :

PostPosted: 14:40 - 25 Nov 2021    Post subject: Reply with quote

doggone wrote:
Could you have missed ticking or not ticking a box
Asking for a friend


No, it was physical copy sent back and I only completed the "Change my name and/or address" section, not the "this is the new keeper" section.


blurredman wrote:
So, you are now the 'new owner' of the motorbike you already had? Interesting...

I wonder if 'previous owners' went up by 1?


It has. Used to be 2, now it's 3.
____________________
DILLIGAF
 Back to top
View user's profile Send private message You must be logged in to rate posts

TaffyTDM
Spanner Monkey



Joined: 15 Jul 2015
Karma :

PostPosted: 15:23 - 25 Nov 2021    Post subject: Reply with quote

They did this on my car a few years back. Sorted out with a phone call, but dvla is in an utter melt down at the moment. Paralysed by their union, anything that needs human intervention is taking months. I've been stuck without a photocard after it expired, because I have some hgv entitlements it has to go through the medical section too. I've heard of people waiting up to 6 months so far. You can't speak to anyone, see how you are in the queue etc. Fine most of the time but until it gets back I'm in a sticky wicket if I need to produce whilst in France etc.
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

Skudd
Super Spammer



Joined: 01 Oct 2006
Karma :

PostPosted: 16:12 - 25 Nov 2021    Post subject: Reply with quote

I have to renew my licence every two years, this year I did it on line and got it back before I got the letter in the post to remind me to re apply for the licence. It only took 8 days.
____________________
Famous last words of Humpty Dumpty. " Stop pushing me "
Petty Anarchists look at "1984".............. The Visionary looks at "Animal Farm".
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

xX-Alex-Xx
World Chat Champion



Joined: 12 Sep 2019
Karma :

PostPosted: 16:38 - 25 Nov 2021    Post subject: Reply with quote

Skudd wrote:
I have to renew my licence every two years, this year I did it on line and got it back before I got the letter in the post to remind me to re apply for the licence. It only took 8 days.


Some applications they're still only doing September's applications at the moment (and it's not moved in 2 weeks). We were a bit concerned the missus hasn't had her DL back for renewal in like 6 weeks, but she's still in a backlog.

https://www.gov.uk/guidance/dvla-coronavirus-covid-19-update#processing-dates-for-paper-applications
____________________
DILLIGAF
 Back to top
View user's profile Send private message You must be logged in to rate posts

F18
Renault 5 Driver



Joined: 04 Mar 2019
Karma :

PostPosted: 17:32 - 25 Nov 2021    Post subject: Reply with quote

Feel for you, but;

"DVLA are twats" isn't really a new headline Laughing
____________________
Summer is just around the corner
 Back to top
View user's profile Send private message You must be logged in to rate posts

adam277
Spanner Monkey



Joined: 29 Jul 2012
Karma :

PostPosted: 18:52 - 25 Nov 2021    Post subject: Reply with quote

Doesn't surpise me.

Apparently around 50k HGV drivers are waiting for their licences so they can drive. So the HGV shortage is in large part down to them.

They are more interested in arguing that it unsafe to go back to work due to covid while the entire country is back to work.
____________________
Bikes: Previous Bikes: Piaggio x8 125: 2012/2013, YBR 125: 2013/2013 BMW R1150GS 2013/2017, Honda CBR600RR 2017/2017, Honda CB500 2018/2018, Suzuiki Address 110cc 2019/2020, BMW R1200GS 2021-2023
Current Bike: Honda CBF 125: current
 Back to top
View user's profile Send private message You must be logged in to rate posts

P.
Red Rocket



Joined: 14 Feb 2008
Karma :

PostPosted: 18:58 - 25 Nov 2021    Post subject: Reply with quote

Is why I did it all online, fuck doing their stupid shit by post any more. They didn't fuck mine up, all 4 of them Laughing
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

Easy-X
Super Spammer



Joined: 08 Mar 2019
Karma :

PostPosted: 12:50 - 29 Nov 2021    Post subject: Reply with quote

Paddy. wrote:
Is why I did it all online, fuck doing their stupid shit by post any more. They didn't fuck mine up, all 4 of them Laughing


Certain services are still post only. And worse, cheque or postal order! In the 21th Century Sad I wonder whether the online services have only been implemented under duress Thinking Automation = less humans required therefore bad (in the union's eyes.)

I've noticed when getting a fresh V5 (e.g. NOVA + dating letter) they take >3 weeks to cash the cheque after the V5 has been issued. I wonder what would happened if everyone formed a "dirty protest" of cancelling cheques, wait for a threatening letter and then pay it. Fuck them about as much as possible. Yes, in the short term it'll make things worse but maybe it'll pile on the pressure to reform.

Fire the whole lot and move the DVLA to Scotland Laughing
____________________
Husqvarna Vitpilen 401, Yamaha XSR700, Honda Rebel, Yamaha DT175, Suzuki SV650 (loan) Fazer 600, Keeway Superlight 125, 50cc turd scooter
 Back to top
View user's profile Send private message You must be logged in to rate posts

F18
Renault 5 Driver



Joined: 04 Mar 2019
Karma :

PostPosted: 17:25 - 29 Nov 2021    Post subject: Reply with quote

[quote="Easy-X"]
Paddy. wrote:
Fire the whole lot and move the DVLA to Scotland Laughing

They only gave it to the Welsh gits as they were feeling sorry for them.

The scottish lot are going indy - so f**k 'em.

Just do it in England - pick a town/city, anywhere (almost) - well somewhere that speaks proper English.
____________________
Summer is just around the corner
 Back to top
View user's profile Send private message You must be logged in to rate posts

xX-Alex-Xx
World Chat Champion



Joined: 12 Sep 2019
Karma :

PostPosted: 11:46 - 02 Dec 2021    Post subject: Reply with quote

Actually got a response back to my complaint (wasn't really expecting one considering...).

They admitted it was "clerical error" on their side, and are sending me a new V5 with the correct amount of previous owners.

I've lost out on the tax I paid for that month though cos I SORN'd the bike as soon as I got the letter about it not being taxed or SORN'd. Not massively worried about that cos I probably won't be taking it out until next year now anyway, but there was no apology for the potential of me riding it around without tax.
____________________
DILLIGAF
 Back to top
View user's profile Send private message You must be logged in to rate posts

thx1138
World Chat Champion



Joined: 06 Oct 2005
Karma :

PostPosted: 23:42 - 02 Dec 2021    Post subject: Reply with quote

TaffyTDM wrote:
They did this on my car a few years back. Sorted out with a phone call, but dvla is in an utter melt down at the moment. Paralysed by their union, anything that needs human intervention is taking months. I've been stuck without a photocard after it expired, because I have some hgv entitlements it has to go through the medical section too. I've heard of people waiting up to 6 months so far. You can't speak to anyone, see how you are in the queue etc. Fine most of the time but until it gets back I'm in a sticky wicket if I need to produce whilst in France etc.


My wife has a lifelong medical condition, and regularly gets her licensed reviewed, used to just sail through, almost like a box ticking excercise. But latley, it takes so long to come back through, it is already time to start the process again.
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

Zen Dog
World Chat Champion



Joined: 11 Aug 2004
Karma :

PostPosted: 01:01 - 03 Dec 2021    Post subject: Reply with quote

xX-Alex-Xx wrote:
They admitted it was "clerical error" on their side, and are sending me a new V5 with the correct amount of previous owners.


Historically, it was DVLA policy to never admit they had ever made an error of any sort under any circumstances. And that any mistakes were the fault of the complaining party, or in extreme circumstances, the fault of reality, for not being in line with the DVLA.

Unless things have changed drastically at the DVLA, I'd call that a win to be honest.
____________________
Current - '94 VFR750FR, '00 VFR800FI Previous - '10 Street Triple R, '92 MZ ETZ301, '05 TTR250, NSR125R, KMX125, "Honda" Win (chinese copy of an old Honda design with a C90 engine)
My bike trip around S.E. Asia 2010/2011
 Back to top
View user's profile Send private message You must be logged in to rate posts

kawakid
World Chat Champion



Joined: 15 Mar 2005
Karma :

PostPosted: 16:00 - 05 Dec 2021    Post subject: Reply with quote

Skudd wrote:
I have to renew my licence every two years, this year I did it on line and got it back before I got the letter in the post to remind me to re apply for the licence. It only took 8 days.


True I did this for my next door neighbour who's in his 70s and it came within a week.

But my middle lad applied for his provisional in the spring , it took about 4 months. Absolute shxtx.

Like others have said, their IT systems are automated and very good tbh.

But anything, that requires a human.

Many DVLA staff want to work from home, but they can't because people need to open letters, read them, check the paper work etc and its a security vetted job.
____________________
I've a twin and a 4.
 Back to top
View user's profile Send private message You must be logged in to rate posts
Old Thread Alert!

The last post was made 2 years, 114 days ago. Instead of replying here, would creating a new thread be more useful?
  Display posts from previous:   
This page may contain affiliate links, which means we may earn a small commission if a visitor clicks through and makes a purchase. By clicking on an affiliate link, you accept that third-party cookies will be set.

Post new topic   Reply to topic    Bike Chat Forums Index -> General Bike Chat All times are GMT + 1 Hour
Page 1 of 1

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You cannot download files in this forum

Read the Terms of Use! - Powered by phpBB © phpBB Group
 

Debug Mode: ON - Server: birks (www) - Page Generation Time: 0.10 Sec - Server Load: 0.14 - MySQL Queries: 19 - Page Size: 96.11 Kb