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Hong Kong Phooey
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PostPosted: 00:08 - 03 Jun 2022    Post subject: Reply with quote

Islander wrote:
Hong Kong Phooey wrote:
Password rules became so convoluted that they have in fact weakened passwords, and to get around this inane must be this that and the other, which nobody can remember as they're directed to change them often, people write them down, or save them in a file, so even fucking worse you can now get full access to all apps, rather than guess just one.


I set a policy about 10 years ago that requires unique passwords on reset with a history of, IIRC, 24. We have a minimum length of 10 characters for users and 16 characters for privileged accounts with a requirement for at least one upper case character, one number and a special character. change frequency is currently 60 days.

Oh and we always use MFA for external systems and any time the user isn't on premise

That's going to change to longer passwords with a recommendation of the usual 3 or 4 unconnected words and an upper case, a number and special character. The payoff will be that change frequency will be annual. Entropy trumps complexity every time Smile

I actively encourage the use of password managers and we offer Keepass on the corporate app store.

We operate a filter that detects and rejects commonly used easily guessable passwords.

Passwords are on their way out anyway - biometrics will supercede them.


You're part of the problem Wink
After x wrong attempts, the account gets locked. What's the issue with passwords like petname2018? Unikely to be brute forced in 6 tries is it, and MFA makes this nonsense even more moot.
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UncleFester
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PostPosted: 07:26 - 03 Jun 2022    Post subject: Reply with quote

None of it matters if you get a Crypto attack. The problem nearly always occurs after the user has entered their password, rarely protected by complexity of password.

You might as well make things as simple / flat as possible and spend the time and money on secure clean backups which ( due to aforementioned simplicity) makes for an easy restore.

I'm still amazed that anyone bothers to run Exchange on site.
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Ribenapigeon
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PostPosted: 09:13 - 03 Jun 2022    Post subject: Reply with quote

The Queens jubilee.
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chickenstrip
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PostPosted: 11:02 - 03 Jun 2022    Post subject: Reply with quote

Ribenapigeon wrote:
The Queens jubilee.


Tell me something I couldn't have guessed Laughing
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Ste
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PostPosted: 11:52 - 03 Jun 2022    Post subject: Reply with quote

Passphrases are easier to remember than passwords.

Dice ware makes nice passphrases. https://diceware.dmuth.org/
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Freddyfruitba...
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PostPosted: 12:19 - 03 Jun 2022    Post subject: Reply with quote

[quote="Islander"]
stinkwheel wrote:
My OH works for the local GP as a medical secretary/dispenser and finds some of the systems immensely frustrating.

This. GPs typically have multiple systems they need to log in to each morning before surgery; all with different passwords and all with different forced expiry dates. Used to drive my OH absolutely nuts. And of course allegedly might have resulted in passwords being written down all over the place Rolling Eyes

When I used to work in Office Land, one thing which used to do my head in was the attitude that the IT folk seem to have which was that we all worked for them and had to dance to their tune, rather than them being a service to the company and us all working toward a common aim. Us frontline staff would be working flat out to some deadline or other, sweating our bollocks off typing away desperately trying to make it in time for (eg) 09:00 US time (ie midday-ish UK time), and IT would decide now would be a good time to implement the latest Windows upgrade. No, not overnight, not later this afternoon, right now. No, we can't postpone it. So you'd sit there sweating, rapping your figures on the desk with a sick feeling in your stomach, waiting, waiting, waiting while your machine switched off, rebooted, and did it's "% complete" thing for as long as it took.

Many examples of this stuff, but that was the worst...
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Islander
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PostPosted: 13:11 - 03 Jun 2022    Post subject: Reply with quote

Hong Kong Phooey wrote:


You're part of the problem Wink


Thanks! That means I'm doing my job properly. Razz Laughing

Hong Kong Phooey wrote:
After x wrong attempts, the account gets locked. What's the issue with passwords like petname2018? Unikely to be brute forced in 6 tries is it, and MFA makes this nonsense even more moot.


Isn't it? Have you seen the 'fun' threads on Arsebook and the like that phish for snippets of personal information? Are you aware of the amount of personal information that people post online without thinking?

Also, you're only looking at external threats. I'm looking at the entire threat landscape and I have some very sensitive data to protect.

If you want to identify the worst password threat then it's some muppet using the password they use at work for personal sites and the like - which is how most credential stuffing attacks work. That's why we don't just proscribe, we raise awareness and educate as well.
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Islander
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PostPosted: 13:19 - 03 Jun 2022    Post subject: Reply with quote

UncleBFester wrote:
None of it matters if you get a Crypto attack. The problem nearly always occurs after the user has entered their password, rarely protected by complexity of password.

You might as well make things as simple / flat as possible and spend the time and money on secure clean backups which ( due to aforementioned simplicity) makes for an easy restore.

I'm still amazed that anyone bothers to run Exchange on site.


Immutable backups are the smart way to go Smile

Easy restores are a small part of the overall problem. With a serious ransomware attack you may be looking at a year plus to recover all systems and some may never be recovered at all. The SEPA attack is a good example, they had all the defences, a good backup regime and good policies. They're still rebuilding.

Making things simple and flat is not the way to go. You want segmentation and separation so that an attack can't propagate across the entire estate and that means VRFs, strong ACLs and layered security. Defence in depth is key.
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Islander
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PostPosted: 13:21 - 03 Jun 2022    Post subject: Reply with quote

Ste wrote:
Passphrases are easier to remember than passwords.

Dice ware makes nice passphrases. https://diceware.dmuth.org/


Exactly. Thumbs Up
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Ste
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PostPosted: 13:27 - 03 Jun 2022    Post subject: Reply with quote

The chances of anyone going to the effort of looking up on facebook to find your pets name or the name of your first pet or whatever other detail that's there for anyone to read are pretty much zero.

But maybe they've used the brand and model of their first car rather than anything to do with the name of a pet.

Then again they could have used the name of the town they grew up in.

And so on and so on.

Then all possibly combination of four digit numbers needs to be tried. Overall it's a lot more hassle than credential stuffing using thousands or millions of email addresses and passwords from a data breach to get all the people who reuse passwords.

People who're careless with their passwords and people who reusing passwords on multiple sites regardless of long and complicated the password is are more vulnerable than people who use really simple passwords but don't reuse the same passwords for anything that's of any importance.

Rain
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stinkwheel
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PostPosted: 13:30 - 03 Jun 2022    Post subject: Reply with quote

Freddyfruitbat wrote:
Us frontline staff would be working flat out to some deadline or other, sweating our bollocks off typing away desperately trying to make it in time for (eg) 09:00 US time (ie midday-ish UK time), and IT would decide now would be a good time to implement the latest Windows upgrade. No, not overnight, not later this afternoon, right now. No, we can't postpone it. So you'd sit there sweating, rapping your figures on the desk with a sick feeling in your stomach, waiting, waiting, waiting while your machine switched off, rebooted, and did it's "% complete" thing for as long as it took.


Ahh. I'd go and loiter about in their office with a mug of tea dropping biscuit crumbs on the carpet and engaging anyone who'd listen in innane and irrelevant conversation. I might even take a seat with me, just waiting for any snark about not having anything better to do.

I did this a few times when I was working for DEFRA during foot and mouth, although more often because nobody in admin had bothered to send the days jobs down to the vets office (because they were "busy" with something they considered more important while 50 people are sitting about doing nothing elsewhere). Loitering in someones office being a disturbance and exuding an air of not planning to go away any time soon is a good way to get decisions made and things done.
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Islander
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PostPosted: 13:48 - 03 Jun 2022    Post subject: Reply with quote

Ste wrote:
The chances of anyone going to the effort of looking up on facebook to find your pets name or the name of your first pet or whatever other detail that's there for anyone to read are pretty much zero.

But maybe they've used the brand and model of their first car rather than anything to do with the name of a pet.

Then again they could have used the name of the town they grew up in.

And so on and so on.

Then all possibly combination of four digit numbers needs to be tried. Overall it's a lot more hassle than credential stuffing using thousands or millions of email addresses and passwords from a data breach to get all the people who reuse passwords.

People who're careless with their passwords and people who reusing passwords on multiple sites regardless of long and complicated the password is are more vulnerable than people who use really simple passwords but don't reuse the same passwords for anything that's of any importance.

Rain


Nonetheless, Arsebook and the like are a source of valuable information and are used to gather intelligence by threat actors.

You're spot on with credential stuffing attacks which is why savvy organisations use education and awareness programmes to keep staff informed of the threats - which include their own high value systems as well as the business systems.

We operate a no blame system. If a staff member cocks up and lets us know straight away they're thanked for their honesty and that's as far as it goes. We fix the issue and move on - although we may update future security bulletins and training. The result of this is people let us know when the slightest thing is amiss, and they're also highly aware of the risks of unsolicited links, attachments, etc. We train them to take their knowledge away from the workplace and apply it at home.

We get more incidents from poxy email address autocomplete than we do from malware and other scam attempts. And yes, I've been fighting to get it switched off Laughing
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Freddyfruitba...
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PostPosted: 17:00 - 03 Jun 2022    Post subject: Reply with quote

stinkwheel wrote:
Freddyfruitbat wrote:
IT would decide now would be a good time to implement the latest Windows upgrade. No, not overnight, not later this afternoon, right now. No, we can't postpone it.
Ahh. I'd go and loiter about in their office with a mug of tea dropping biscuit crumbs on the carpet and engaging anyone who'd listen in innane and irrelevant conversation. I might even take a seat with me, just waiting for any snark about not having anything better to do.

Mm, nice one. Slightly awks to implement when the IT dept is several hundred miles away though... Wink
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stinkwheel
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PostPosted: 17:11 - 03 Jun 2022    Post subject: Reply with quote

I have wondered how much money is wasted annually by staff coming in in the morning, turning on their PC and spending the next 15 minutes fucking about waiting for a windows update to finish doing whatever the fuck it is windows does that takes 15 minutes to achieve with access to the full processing power of a 4.6GHz quad-core processor.
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UncleFester
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PostPosted: 18:35 - 03 Jun 2022    Post subject: Reply with quote

Islander wrote:


Easy restores are a small part of the overall problem. With a serious ransomware attack you may be looking at a year plus to recover all systems and some may never be recovered at all. The SEPA attack is a good example, they had all the defences, a good backup regime and good policies. They're still rebuilding.

Making things simple and flat is not the way to go. You want segmentation and separation so that an attack can't propagate across the entire estate and that means VRFs, strong ACLs and layered security. Defence in depth is key.


The key point was 'as flat as possible'. Most of the folk i work with now don't have anything on site, it's all running on someone elses datacentre with appropriate insurance / SLA in place.

As for keeping nasties out - we've been using Mimecast along with some other stuff and it's brilliant at what it does.

edit: IMO it's for IT to raise the questions and for the business to decide on the level of risk they are comfortable with. Far too much IT is done for the benefit of IT only and all the users do is hate it / you.
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Islander
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PostPosted: 19:05 - 03 Jun 2022    Post subject: Reply with quote

UncleBFester wrote:


The key point was 'as flat as possible'. Most of the folk i work with now don't have anything on site, it's all running on someone elses datacentre with appropriate insurance / SLA in place.

As for keeping nasties out - we've been using Mimecast along with some other stuff and it's brilliant at what it does.

edit: IMO it's for IT to raise the questions and for the business to decide on the level of risk they are comfortable with. Far too much IT is done for the benefit of IT only and all the users do is hate it / you.


It entirely depends on your data hosting model. If you host entirely off prem and you have the necessary guarantees/SLAs and contracts in place then your model is fine. If the model is hybrid or on prem then the model changes significantly. We host email and some data off prem but host some pretty sensitive data on prem on a variety of systems. Your model would put the risk threshold far too high for our organisation.

I agree that business should drive the requirements including the level of risk - it's not an IT issue. IT are service providers not service managers. However, every organisation with data that needs protecting should have an information security professional at a high enough level to be able to feed into senior management/board level meetings. That's what I do and I'm taken seriously - if I advise that a risk is unacceptable then it would be really unusual for that to be overridden and in turn I never abuse that position. I'm not a part of IT nor should anyone in my role ever be. Smile
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Polarbear
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PostPosted: 19:08 - 03 Jun 2022    Post subject: Reply with quote

It was still a pain to update the password every month AND it wasn't just the PC. We had those stupid blackberry phones which were password locked and woe betide you if you got the password wrong 3 times as resetting it was an utter sf1tfest.

PLUS

we had a duty superintendents phone that had a different number that all our fleet used to call when there were serious, out of hours issues, and guess what, that password was changed every month as well so you got the phone with a sticky label on the back with the password written on it. Rolling Eyes

Security my arse.
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Islander
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PostPosted: 19:11 - 03 Jun 2022    Post subject: Reply with quote

stinkwheel wrote:
I have wondered how much money is wasted annually by staff coming in in the morning, turning on their PC and spending the next 15 minutes fucking about waiting for a windows update to finish doing whatever the fuck it is windows does that takes 15 minutes to achieve with access to the full processing power of a 4.6GHz quad-core processor.


I'd say a lot less than a potential exploit of a live vulnerability would cost. Some of these have a rating of critical and should be implemented pretty much immediately. However, having said that, if the systems are set up properly and patches pushed from a central server rather than directly from Microsoft then the bandwidth overhead on the Internet feed should be pretty light plus the updates/reboots can be scheduled and staggered. It's all about appropriate design.
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Islander
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PostPosted: 19:15 - 03 Jun 2022    Post subject: Reply with quote

Polarbear wrote:
It was still a pain to update the password every month AND it wasn't just the PC. We had those stupid blackberry phones which were password locked and woe betide you if you got the password wrong 3 times as resetting it was an utter sf1tfest.

PLUS

we had a duty superintendents phone that had a different number that all our fleet used to call when there were serious, out of hours issues, and guess what, that password was changed every month as well so you got the phone with a sticky label on the back with the password written on it. Rolling Eyes

Security my arse.


So you had a piss poor security culture? You can't blame the security profession for that - that's down to the management structure.

The oil industry uses WhatsApp for messaging FFS. Rolling Eyes Laughing
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stinkwheel
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PostPosted: 20:11 - 03 Jun 2022    Post subject: Reply with quote

I think more places should use web mail. I reckon on site email is how much of the shite gets into systems. I don't use an email server at home, I'm happy for my viruses to stay on googles servers.

There again, I don't use windows at home either and frankly, I'm glad of it after using it at work because just about everything about it grinds my gears. Most recently it "autocorrecting" foreign language sections on a billingual document. So French words that are very similar to English ones were "autocorrected" to the English version.

Although there is an upside because they are quite happy to give me one of their old PCs minus the hard drive when they change them out because the new version of windows that does everything more slowly and less effectively than the previous version wont run on them.

Seems to me that the stuff you use PCs most for like word processing and spreadsheets work no better than they did when I first started using them in the early 90's yet seem to take a load more faffing and use 100x the processing power.
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Islander
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PostPosted: 20:30 - 03 Jun 2022    Post subject: Reply with quote

stinkwheel wrote:
I think more places should use web mail. I reckon on site email is how much of the shite gets into systems. I don't use an email server at home, I'm happy for my viruses to stay on googles servers.

There again, I don't use windows at home either and frankly, I'm glad of it after using it at work because just about everything about it grinds my gears. Most recently it "autocorrecting" foreign language sections on a billingual document. So French words that are very similar to English ones were "autocorrected" to the English version.

Although there is an upside because they are quite happy to give me one of their old PCs minus the hard drive when they change them out because the new version of windows that does everything more slowly and less effectively than the previous version wont run on them.

Seems to me that the stuff you use PCs most for like word processing and spreadsheets work no better than they did when I first started using them in the early 90's yet seem to take a load more faffing and use 100x the processing power.


Where a mail server is located really doesn't affect malware. Most of that relies on a user either opening an attachment with a malware payload or clicking a link onto a site with a malware dropper. The key is to train users to be aware of the threat and not open unsolicited attachments or links.

We use Azure and M365 for email and to be honest, the biggest benefit of that from a security perspective is that Microsoft deal with updates and patching. They also malware scan of course and that's beneficial but anti malware of any type only works against known issues. Put a zero day package on and it'll probably be missed.

I mostly agree with your points about word processors and the like. I find Word's formatting, page and section numbering and especially table management frustrating. The Word Perfect I used in the 90s managed all of those far better. Most users only use a fraction of the capability of office software anyway - they'd be better improving those parts rather than constantly introducing features that most people won't use.

You can train autocorrect by the way, just add words to the dictionary with a right click and the problem disappears - for those words anyway. Smile
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Robby
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PostPosted: 20:48 - 03 Jun 2022    Post subject: Reply with quote

Islander wrote:
We use Azure and M365 for email and to be honest, the biggest benefit of that from a security perspective is that Microsoft deal with updates and patching. They also malware scan of course and that's beneficial but anti malware of any type only works against known issues. Put a zero day package on and it'll probably be missed.


It also works nice if you have the full kool aid stack with W10, defender for endpoints, intune and sentinel. Then when malware does sneak through and get picked up afterwards, you can deal with it.

Not a big concern for home users browsing BCF, but useful with ~100k users.

Likewise for passwords. If everyone just followed the simple advice and chose strong, individual passwords, we could leave them alone and not have to have rules, enforced rotation, or even MFA. That doesn't happen, there will always be a handful of people whose password right now is Summer2022.
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Polarbear
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PostPosted: 20:48 - 03 Jun 2022    Post subject: Reply with quote

Islander wrote:
Polarbear wrote:
It was still a pain to update the password every month AND it wasn't just the PC. We had those stupid blackberry phones which were password locked and woe betide you if you got the password wrong 3 times as resetting it was an utter sf1tfest.

PLUS

we had a duty superintendents phone that had a different number that all our fleet used to call when there were serious, out of hours issues, and guess what, that password was changed every month as well so you got the phone with a sticky label on the back with the password written on it. Rolling Eyes

Security my arse.


So you had a piss poor security culture? You can't blame the security profession for that - that's down to the management structure.

The oil industry uses WhatsApp for messaging FFS. Rolling Eyes Laughing


The oil industry uses money for messaging. It's much more effective. Razz
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hellkat
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PostPosted: 21:33 - 03 Jun 2022    Post subject: Reply with quote

Robby wrote:
... there will always be a handful of people whose password right now is Summer2022.


When do they change it to Winter2022?
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Polarbear
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PostPosted: 21:42 - 03 Jun 2022    Post subject: Reply with quote

Islander wrote:
Polarbear wrote:
It was still a pain to update the password every month AND it wasn't just the PC. We had those stupid blackberry phones which were password locked and woe betide you if you got the password wrong 3 times as resetting it was an utter sf1tfest.

PLUS

we had a duty superintendents phone that had a different number that all our fleet used to call when there were serious, out of hours issues, and guess what, that password was changed every month as well so you got the phone with a sticky label on the back with the password written on it. Rolling Eyes

Security my arse.


So you had a piss poor security culture? You can't blame the security profession for that - that's down to the management structure.

The oil industry uses WhatsApp for messaging FFS. Rolling Eyes Laughing


Actually, it shows how bad the security industry has got it wrong. You have to cater for people and your industry hasn't got a foggiest how to manage the balance between security and easibility.
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