Brand new bike full of rust from Victor Devine Glasgow :(

[Mark65]

Here is my brothers bike thread, he got cash compo from Honda Blackpool and a brand new CBR125 after his CBF125 started rusting, took him a few months to sort but at least they seen him right in the end.

https://www.bikechatforums.com/viewtopic.php?t=257364&postdays=0&postorder=asc&start=0
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07 Yamaha YBR125, 07 Honda CG125 , 15 CBR300R (Chocolate Crank, Deaded), 16 CB500FA, 19 Honda Forza 300, 70 Suzuki SV650

[Ribenapigeon]

Maybe park your bike outside the dealers on saurday and stick a sign on it asking prospective customers to have a look at the rusty mess they sold you. Print up some leaflets detailing the poor customer service. I heard about someone doing that to a car dealers years ago and the dealer caved in. I would contact the local press as well.

[djrikki]

I received a call back from Honda UK representative Jo at 11.23am who explained she had been speaking with Chris the service manager at Victor Devine's.

Jo: "I spoke to Chris for quite some time - he knows fully about your case and has updated me on it including wanting to reject the bike for your money back."

I give her the elevator pitch version of what's happened and tell her there are photos that I havent even sent to Victor’s yet and she then says...

Jo: "Chris has given me a link to the forum you are on so I've seen the photos from yesterday"

I tell her about Chris and Bill lying to me about my rights to reject the bike going back and forward for over 2 weeks now and she replies...

Jo: "Yeah I corrected them on that this morning cos I said your sale of agreement, as you've obviously found out, is legally with them so if you are wanting to reject the bike you have to reject it to them"

I ask what she suggests, will Honda give me a brand new replacement bike considering all the problems with the one I have as that really is what I’m wanting to do here – I wouldn’t have went out and bought a new bike and all the gear if I was just wanting to give it all back.

Jo: "Our stand on it is we will try and repair that bike under warranty so that’s what we would do, I'm sure trading standards have told you that if you are really unhappy you reject the bike and that’s how you do it but Honda UK's stance is that we'd repair the bike and would administer a local repair on the frame and the yoke and we would fit a new tank to it"

Rick: "Even on a brand new bike that was days old you aren't willing to replace like for like?"

Jo: "No, we would administer a local repair, the tank yes we would replace"

So it looks like after half a month of trying to hand back the bike someone at Honda has now explained the governing laws of sale to the staff at Victor Devine's.

Honda could have stepped in here and fixed it though by offering a replacement but decided not to - bit strange I thought.

[chris-red]

That bike needs a new frame, or at least the old one stripping back and being re finished not too mention other things. How long will it be out for?

Personally I'd be demanding my money back and buying something else.

My 20 year old RXS has less rust than that and was kept in a garden for 5 years. It cost me £250

After seeing these photo's I will never by a Honda. Which is a shame as I was considering a NC750X to replace my aging TDM. They are supposed to have a reputation for reliability, I wouldn't touch them with a barge pole.

I think I'd rather buy a chinky bike at a fraction of the price.
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[djrikki]

It was the Honda name I went for and my mate who used to be a bike mechanic said they are the best out there and recommended going to Victors.

I explained to the guys at Devines that this was a get me going bike till March then I was going for a CBR600F - again on recommendation. Not thinking that way at all now

Since I know the guys at the dealership and Honda UK are reading this thread, give me a call please now you've been told by Honda about the rejection process.

You can come and take the bike away or I can drop it off to you and get my money back. Job done.

I'd like to put this to bed and walk away from it. I really dont want to exert any more of my time or energy dealing with it or writing about my experiences on internet sites and forums.

That would be the best resolution for all involved I think.

[nowhere.elysium]

Hondas in general aren't prone to such corrosion issues, it's just that the 125 end of the market has been farmed out to countries that cut progressively bigger corners in quality control. The CBR600 will be fine.
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'10 SV650SF, '83 GS650GT (it lives!), Questionable DIY dash project, 3D Printer project, Lasercutter project

[P.]

[Ribenapigeon]

Dont give up. I this kind of thing is a war of attrition. Victor Devines will just look at it as another day at work. You have to take the same attitude. Theres a pay off at the end of the day but onky if you stick at it. I still think you should picket the dalership on saturday. If I lived in Glasgow I would happily join you.

[Bubbs]

[chris-red]

[_Iain_]

[Ribenapigeon]

[dave666]

I'll go round just now and egg their windows if you like?

I've been telling everyone i know not to buy from there for the last 2 years as they are all cunts. And these were guys after cbr's so they've lost out on thousands in sales due to how they treated me

Hope they read this. cunts.

[Boris the spider]

They will lose more business from you doing the bike outside the showroom thing.

I would also get in touch with the local Rag.

Daily Record / Sunday Mail.

They have The Judge section in there that works wonders with getting thing sorted .

https://www.dailyrecord.co.uk/authors/the-judge/let-the-judge-solve-your-consumer-problems-1275591

Very bad press for what is a well known dealer.

Shame on them.
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Yes I'm a pig....And yes... The working public do pay my wages. Tho I contribute to your benefits you lazy c##t. You do not pay my wages. So go fcuk yourself.

[P.]

So far from this thread...
Victor Devine seem like scum, they treat customers like scum and Victor Devine obviously do not like warranty work. Victor Devine break the law? I'm sure they do.

Bloody Victor Devine, Honda should take away their ability to trade with that name under their belt.

Victor Devine prostitutes

[Rogerborg]

Devine have been in business since 1960 and Honda dealers since 1970. None of this will be new to them, and they won't change the way they choose to do business on the back of it.

Best result for the OP is a rejection and refund, or a swap for a better example or model, and a lesson learned.
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Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike

[Screw Loose]

Christ that's rusty for 72 hours old!!

My cbf125 is a 2009, and although there is some rust, it's no where near that bad!

Not sure if I got a good batch or what, but they certainly do se touch and go. Quite a shame as they are nice to ride (as far as 125's go)

[27cows]

Staggeringly awful state of affairs to firstly find that level of rust on a brand new bike, then run up against typical scumbag dealers trying to wash their hands of all responsibility now they've got your money.

It says something that the fuel tank on my 27 year old RXS100 has not much more corrosion than on this 0 day CBF

I think the moral is to never buy anything that's been cobbled together in some notorious dump like India or China. And avoid Glasgow bike dealers.
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The RXS100: vehicle of choice for Chuck Norris

[Prophet Mykola]

[stuartt]

this guy is bloody good at what he does .

https://www.eliteinspections.co.uk/

[djrikki]

[djrikki]

[djrikki]

[evoboy]

[mentalboy]