Free meal & beers (thanks Tesco)

[distortion]

Well here is tonights story.

Myself and Andrea went to tesco to get some food for tonight...

chilli con carne
Sour cream
Mince beef
Potato wedges
Garlic baguettes

While Andrea was cooking, she opened the sour cream to see how nice it was. After each having a taste and saying 'thats disgusting' we noticed the sell by date was 08/09/06 No way was that going on the food, so we found some more we had in the fridge and used that.

Well after a really nice meal we decided to go and take the sour cream back to tesco for a refund. As we had only had a small taste each i decided to empty over half of the contents under the car and onto their car park.

Inside we went to the customer services desk and told the guy behind the counter what the problem was, showed him the date and i told him i had had to throw away the entire meal because i had put the sour cream on it (blatant lie ). He called the duty manager down to speak to us. While waiting for the manager the guy went to check the shelf and came back with another seven jars that were out of date (some going back to July ).

The manager was really apologetic and asked us what we would like. I told him that we had to throw away the food and would like a refund for the entire meal as i couldnt eat it with the out of date sour cream on. He said that wasn't a problem and offered us a bottle of wine aswell as a refund. We told him we didn't drink wine and he got us a crate of beer instead (Fosters £14 a crate) as a way of saying sorry for the inconvenience.

So i'd just like to say a big thanks to tesco

We have had a really nice meal, still have enough left over to do the same meal again, got a full refund on all the items and a crate of beer.

So thats ..

£ 7.50 - free meal
£ 7.50 - refunded
£14.00 - free beer
£29.00 - total

[_Will_]

Tesco are good when you have a problem, once me mum had noticed a pack of bacon missing out of the bags(checks reciepts religiously)- so she went back and they gave her the entire range of meat on the reciept to her.
Think it was something like £20's worth










Later to find the bacon in her boot
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Past -Honda qr50 | 2004 Peugeot Tkr s 50| | 1996 Yamaha XJ600s Diversion|

[Clanger]

Years ago my brother complained to Asda that the tin of beans with sausages only had 7 sausages, and that meant one of us missed out on a sausage and he got a £5 gift voucher.

Also back in the 80's, I sent a packet of love hearts back to Swizzels and they sent a big box full of their chews, double lollies, love hearts, parma violets to compensate me.
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Be who you are and say what you feel, because those who mind don't matter, and those who matter won't mind - Dr. Seuss

[LustyLew]

I'm all for companies doing this.

But I hope that all of you were reasonable with your requests for something to be done.

When I worked in Homebase/sainsburys, the more assy a customer got, the less we did.

Even in society today manners go a long way. After all, they guy who you're talking to is more than likely to have never seen the roduct you're complaining about!
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Like a Yorkie - I'm not for the girls

[BanditBitch]

[m99dws]

When I was a kid I made some toast, and a wasp had been baked into the bread. My dad took it back to Presto (as it was then). The next day a van arrived with a huge tray of different breads/ scones etc for us.

That was customer services in the 80's

[Suzuki]

You dick!

When I worked in Sainsburys all the staff were given £20 of Sainsburys vouchers to keep in their pocket. If anybody approached you with an item off the shelf which was out of date, you had to try to get the item off them in exchange for the vouchers.

If you had gone to the health and safety people and said your food had made you sick, and then showed them the out of date carton, you could have screwed Tesco totally!

Still, free food is a result I guess.
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<Simple> no I'm shaven Jon
<Simple> it is a big enough hole.. I'll leave it now
Ride: 1999 Suzuki GSXR600 (yellow/black) IRC: Stats - Relationship Map

[john2]

[Drew]

[JonB]

Of course Tesco were gonna be apologetic, you can get in deep shit if you are selling out of date items.

Best Before aren't so bad, but they have to be reduced in price. Then it has little to do with Tesco as they have gone out of their way to acknowledge that the product is past it's best, but doesn't possess a health risk.

However "Use By" has to be disposed of on the last date.
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Be careful whose advice you buy, but, be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than it?s worth.

[M1ke]

I think Tesco got a nice deal there £29 lost to you or the fine from trading standards of up to £1000 per item per day since it has been out of date.

[lozzypop1]

I stayed at my parents house one weekend whilst they were away (cheaper to have lighting heating and food than at my own place)
On the sunday Night I had a phonecall off my mum to tell me about my father finding a belly button bar in his bread when He'd made himself a sandwich!!
Well anyhow.. Not being a very happy chappy about this, He called then wrote to the bakery in question... and was finally given £250 as a 'goodwill' gesture!

(Only about 6 weeks later I had to finally confess to my mother that I had taken mine out to wash and left it on the chopping board and had forgotten about it....)
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Funny, I used to hate being spanked as a child!
Tell me and I'll forget; show me and I may remember; involve me and I'll understand.

[iCraig]

[map]

[iCraig]

Its been like that for a while as far as I know but it does depend on the local authority.

I used to work for Kwik Save when I was 16, and it was my job to rotate stock and get rid of all out of date items, exciting I know but I knew about all of the law and stuff, and the fact the store I worked in had previously been fined £24k for Out of date stuff which is why after they were so strict with things.