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Self service and warranty

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Klause
World Chat Champion



Joined: 25 Apr 2004
Karma :
PostPosted: 21:09 - 22 Jan 2007    Post subject: Self service and warranty Reply with quote
I have just bought an s2r1000 as some of you know. It has 2yrs warranty, but they seem to say I have to get the service done by a ducati approved mechanic to keep it. Now I am mechanic, a bike mechanic level 2 qualified, half way through level 3 and one of the first licensed motorcycle mechanics in the UK. Did the first run about 3 weeks ago for ATA/IMI, similiar to what coggie do. We were invited to be the first people as they couldn't think of better run workshop than ours.

Anyway surely I can use my work stamp? Fair enough they don't do ducati's but my workshop is better equiped and ran than some of the ducati workshops i've been to by 5 times.

Whats the law on this like? Can they refuse warranty if I do it at my work?

I just hate the fact of someone touching my bike, I know what nasty shit happens in the trade world. My workshop is nice and relaxed not rushed and can take my time.
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Current bikes: 1960 Triumph 5ta x2, TTR600RE, KTM200EXC, Cagiva Elephant 900ie.
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McJamweasel
BCF Junkie



Joined: 22 Mar 2002
Karma :
PostPosted: 21:31 - 22 Jan 2007    Post subject: Reply with quote
As long as you use genuine parts and can show that the work was done by someone competent and to the schedule they cannot use it to get out of honouring the warranty.
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BCF: Be yourself, just don't be an arse.
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Klause
World Chat Champion



Joined: 25 Apr 2004
Karma :
PostPosted: 21:37 - 22 Jan 2007    Post subject: Reply with quote
McJamweasel wrote:
As long as you use genuine parts and can show that the work was done by someone competent and to the schedule they cannot use it to get out of honouring the warranty.


Cheers this is what i've always thought, I remember this subject coming up in one of my lessons.

Basically i've come up with the plan to log all my work, take photos of the clock to record mileage, picies of all the parts laid out and keep receipts to cover my arse. Will also get my workshop manager to witness it and sign it.

Im not wasting 2-3years of my life learning about motorcycles to let someone else do it!
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Current bikes: 1960 Triumph 5ta x2, TTR600RE, KTM200EXC, Cagiva Elephant 900ie.
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