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Nissan Navara, anyone else got one and had problems?

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UKRobT309
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Joined: 08 Dec 2005
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PostPosted: 12:34 - 05 Mar 2007    Post subject: Nissan Navara, anyone else got one and had problems? Reply with quote

We bought a new one last year (late 55 plate) and to be honest, its shit.. Its been in and out of the dealers more times than ive been in and out of pubs. Everything from broken brake lines to radius arms (twice, same side) to faulty 4wd switches blah blah blah. Our old Navara wasnt as good as in design if you like but it was sure as hell made better. Bloody hell, the 27 year old kawasaki trailie sat in my garage is more reliable.
All i can say is thank god we've got a nice boring Picasso aswell because we'd be up shit creak otherwise.
Anyone else had the same problems?
Anyones else sick to death of the fact that nowadays there seems to be no quality control and us people who give over our hard earned money seem to be guinnea pigs for the bike and car manufacturers?
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Johnny GSX-R
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PostPosted: 12:52 - 05 Mar 2007    Post subject: Reply with quote

Not got a NAVARA but i do have a Mondeo estate of similar year which has been off the road since June 2006. I'm taking 'FORD MOTOR COMPANY to court over it.

Contact your local 'Trading Standards' office and give them a run down of whats going on.
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cqueen
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PostPosted: 14:21 - 05 Mar 2007    Post subject: Reply with quote

My mum has had 2 Vauxhall 4x4's. First one was a Monterae?(sp) which bust the cylinder head. Then she got a Frontera, which has just done exactly the same thing (water pump bust, engine overheated and cracked).
Makes me angry because she can't afford another one Thumbs Down

EDIT: these wernt new cars though, 5-6 years old


Last edited by cqueen on 14:43 - 05 Mar 2007; edited 1 time in total
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McGee
O RLY?



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PostPosted: 14:26 - 05 Mar 2007    Post subject: Reply with quote

All new cars are a pile of wank Laughing

When I worked in a ford garage we had more new cars coming in than old cars.

New mondeo's seem to eat alot of bushings and the steering rack gives up very very quickly Laughing

Focus's are just as crap.
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feef
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PostPosted: 14:46 - 05 Mar 2007    Post subject: Reply with quote

My dad got a Navarro to replace his hi-lux. Not had any problems with it, and he uses it hard. mainly commercial use that involves lots of heavy equipment, tools and offroading.


Like any car, there are friday afternoon models..

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Ste
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PostPosted: 15:10 - 05 Mar 2007    Post subject: Re: Nissan Navara, anyone else got one and had problems? Reply with quote

UKRobT309 wrote:
Anyones else sick to death of the fact that nowadays there seems to be no quality control and us people who give over our hard earned money seem to be guinnea pigs for the bike and car manufacturers?

Yes.

I've had my L200 for 6 months, the engine recently decided to eat itself (design feature). Turns out it needs a new head gasket, further digging and talking to people reveals that this is a known fault with some L200's, the Mitsubishi recovery guy wasn't surprised to see another L200 which had been overheating at motorway speeds. Mitsubishi UK (better know as The Colt Car Company Ltd) have decided that because I've used my L200 offroad (shock horror!!!) that it isn't covered under warranty as you get a L200 muddy, it will overheat and the engine will then eat itself.

In communication with the general manager of the branch and managing director of Colt Car Company pointing out it's not fit for purpose as the brochure says this which suggests that it's suitable for offroad use. However I'm quickly running out of patiences with their general incompetence and if don't refund my expenses for having it repaired not under warranty then I shall be seeking resolution through the courts.

Never buy a Mitsubishi, never buy anything supplied by The Colt Car Company, never deal with Mitsubishi Motors Reading as when they get bored of refusing to answer your questions they'll make empty threats to call the police to remove you from the premises, I was quite willing for him to call the police as that'd have been funny but for some reason the police weren't called. Sad
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Dan 4RR
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PostPosted: 15:16 - 05 Mar 2007    Post subject: Reply with quote

Johnny GSX-R wrote:
Not got a NAVARA but i do have a Mondeo estate of similar year which has been off the road since June 2006. I'm taking 'FORD MOTOR COMPANY to court over it.
Why? Shocked
Must be something mega serious if your taking them to court. Surprised
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Phil_G
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PostPosted: 15:41 - 05 Mar 2007    Post subject: Reply with quote

Dan 4RR wrote:
Johnny GSX-R wrote:
Not got a NAVARA but i do have a Mondeo estate of similar year which has been off the road since June 2006. I'm taking 'FORD MOTOR COMPANY to court over it.
Why? Shocked
Must be something mega serious if your taking them to court. Surprised



Rough guess says its an overly smoky diesel. Seen a lot of them (and Jags) piling about and doing their best to smoke the rest of us off the road.

As for modern cars having problems, my sister had a Megane hatchback that initially exploded its sun roofy thing, with the resulting debris being caught by the pull over sunblind (which was lucky as my neice was sat below it at the time.

She then decided from then on to sit the child in the back (and she sat with it) only to have the rear window explode, for no apparent reason, whilst sat in traffic.
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Johnny GSX-R
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PostPosted: 15:50 - 05 Mar 2007    Post subject: Reply with quote

Phil G,
Yeh you hit the on the head.
The car was only 12k miles old and 14 months when it was served with a Prohibition Order by VOSA banning it off the public road.
I use my car for my job going from nick to nick, I have insured it for work use and therefor it is technically a Police vehicle.
The Police Federation are backing the case and it is due in court for September 2007.
I rejected the car under the Sale of Goods act but FORD ('Evans Halshaw') to be precise, refused to accept the car so its not turned a wheel since June 2006......thats £12500 stood rotting on a farm yard at the moment.
NOT a happy bunny. Evil or Very Mad Mad
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Phil_G
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PostPosted: 15:56 - 05 Mar 2007    Post subject: Reply with quote

Johnny GSX-R wrote:
Phil G,
Yeh you hit the on the head.
The car was only 12k miles old and 14 months when it was served with a Prohibition Order by VOSA banning it off the public road.
I use my car for my job going from nick to nick, I have insured it for work use and therefor it is technically a Police vehicle.
The Police Federation are backing the case and it is due in court for September 2007.
I rejected the car under the Sale of Goods act but FORD ('Evans Halshaw') to be precise, refused to accept the car so its not turned a wheel since June 2006......thats £12500 stood rotting on a farm yard at the moment.
NOT a happy bunny. Evil or Very Mad Mad


Ford customer service is f*****g shite (pardon the temper).

My g/f bought a brand new Ka as a runabout and after 4 years there was rust bursting out all over the bodyshell (sills and the A pillars being the most worrying). Ford explicitly refused to repair the car so we part exed it against a citroen (better anti perforation warranty). That was asides the suspension bushes/TPS and other issues the car had under warranty

They are also completely un bothered that their commercial vehicles are unreliable lumps of rusty crap when we rang to complain that the 2 litre TDDi in our transit had thrown its toys out the pram as a result of an inherent design issue with the waterpump/pas drive assembly. It also took a fortnight for the parts to arrive with no communication attempts by the dealer and poor customer service when we rang up to chase it (at the height of our busy season)

Good luck with the case, and Im surprised they would let it run so far, as Id imagine that it would make your force think twice about using fords for the patrol cars..
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sickpup
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PostPosted: 11:15 - 06 Mar 2007    Post subject: Reply with quote

cqueen wrote:
My mum has had 2 Vauxhall 4x4's. First one was a Monterae?(sp) which bust the cylinder head. Then she got a Frontera, which has just done exactly the same thing (water pump bust, engine overheated and cracked).
Makes me angry because she can't afford another one Thumbs Down



She didn't notice the water pissing out, the temp go through the roof and the engine start to pink? Shocked

ste wrote:
Mitsubishi UK (better know as The Colt Car Company Ltd) have decided that because I've used my L200 offroad (shock horror!!!) that it isn't covered under warranty as you get a L200 muddy, it will overheat and the engine will then eat itself.


Not unusual. Rads get clogged with mud, the electric fans also get clogged and burn out.

This happens on a fair few 4x4's with electric fans, its why the owners manual tells you to clean them out.


Last edited by sickpup on 11:21 - 06 Mar 2007; edited 1 time in total
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feef
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PostPosted: 11:18 - 06 Mar 2007    Post subject: Reply with quote

cqueen wrote:
My mum has had 2 Vauxhall 4x4's. First one was a Monterae?(sp) which bust the cylinder head. Then she got a Frontera, which has just done exactly the same thing (water pump bust, engine overheated and cracked).
Makes me angry because she can't afford another one Thumbs Down

EDIT: these wernt new cars though, 5-6 years old


an engine doesn't go from running toast in only a few seconds if the waterpump has failed.. it woud become bloody obvious in plenty of time that something was wrong.. if she just kept driving it with temperature gauges flashing like christmas trees, then tough.. can't blame Vauxhall for driver incompetence.

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MarJay
But it's British!



Joined: 15 Sep 2003
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PostPosted: 11:28 - 06 Mar 2007    Post subject: Reply with quote

sickpup wrote:
Not unusual. Rads get clogged with mud, the electric fans also get clogged and burn out.

This happens on a fair few 4x4's with electric fans, its why the owners manual tells you to clean them out.


Ste had cleaned it, and the 'evidence' that ste had been off roading was provided by undoing some of the radiator mounting bolts and taking a photo of a small amount of mud in the very bottom of the radiator. The rest was clear and the fan was free.

Ste had washed the car directly after mud plugging, and included the radiator. The car failed a couple of weeks after he had last been off roading, on the motorway.

Ste, feel free to correct me if I'm wrong!!

Are the Navarra and L200 made in the states? They look more like the kind of thing that would be made in the US rather than Japan.
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sickpup
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PostPosted: 11:31 - 06 Mar 2007    Post subject: Reply with quote

At motorway speeds the flow of air is huge so cooling should never be a problem even without fans unless the rad is blocked.

Cooling is often so high that you wouldn't notice a blown headgasket until you slowed down.

I'm not saying this is the cause in this case BUT it is a VERY common problem.
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MarJay
But it's British!



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PostPosted: 11:36 - 06 Mar 2007    Post subject: Re: Nissan Navara, anyone else got one and had problems? Reply with quote

Ste wrote:
never deal with Mitsubishi Motors Reading as when they get bored of refusing to answer your questions they'll make empty threats to call the police to remove you from the premises, I was quite willing for him to call the police as that'd have been funny but for some reason the police weren't called. Sad


Do tell, I wanna hear about the dealer man threatening you with the police!! Smile
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Ste
Not Work Safe



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PostPosted: 11:44 - 06 Mar 2007    Post subject: Reply with quote

It was a week and a couple of hundred miles since I'd been offroad when it went bang, it had been slightly cleaned, but was still quite muddy. If it had blown up on the way home from getting it muddy then that would be caused by the mud, or the same if it went bang the next day. But it was a week later so I'm very confident that it was nothing to do with the mud as the temperature had been completely normal up until the Sunday morning.

8am on a Sunday morning (no, really Razz) within a couple of miles of joining the motorway the temperature gauge started rising. Pulled off at the first junction, checked coolant and everything, all seemed fine. Continued on my way keeping speed down as it was only when going about above 60 that the temperature started rising. Had it recovered to the stealer on the Monday, Mitsubishi recovery guy commented about how he wasn't suprised to see another L200 that was over heating at motorway speeds as it's a known problem; the head gasket is replaced with a suitable one and everything's fine.

Lots of other people have had problems from reading around online, no pattern between trucks used on road and trucks used off road, it's just ones who've got Mitsubishi's shit batch of head gaskets.
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Ste
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PostPosted: 12:00 - 06 Mar 2007    Post subject: Re: Nissan Navara, anyone else got one and had problems? Reply with quote

MarJay wrote:
Do tell, I wanna hear about the dealer man threatening you with the police!! Smile

People involved can remain nameless, however the dealership was Mitsubishi Motors Reading. Come on Google, give them some good advertising. Twisted Evil

I'd been provided with a courtesy car through the Mitsubishi Breakdown service, which I was then told was only a courtesy car for two days and it would be upto the dealership to extend that as it was a rental car. Finally they agreed to extend it as they were undecided about if mine was being repaired on warranty or not. They decided not. Following day I received a voicemail saying that they weren't paying at all for the courtesy car and it was my problem. Ermmm thanks, you've got my truck for repair thats either warranty or being paid under protest by me, how about a courtesy car? Trying to call the service manager to ask if they can provide me with one as I need something, but he's always "with a customer"< "on the phone" or "just popped out". Same as ever with trying to contact anyone there, so the easy answer is to go down to the dealership. Service manager is there, he's initally very keen for me to go to his office to discuss it, who then proceeds to dispute that under the sale of goods act my contact is with them. His answer to everything is speak with Mitsubishi UK. He continues being unhelp, decides he's got nothing further to say so gets up, opens his door and starts saying about how this conversation is over, blah blah blah.

I leave his office, which he promptly enters and shuts the door. I wait around the service desk, when he came out again I ask if he's willing to continue the conversation. He's not, and offers to call the police to have me removed from the premises. Yes please do, and for some reason he then lost interest in the idea and returned to his office. Laughing

Interestingly enough other staff were being apologetic for the way management were behaving and treating me. Laughing
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10 pence Short
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PostPosted: 20:38 - 06 Mar 2007    Post subject: Reply with quote

Oh dear.
I have an '04 Mitsubishi Shogun sport, it went in for service, £360 worth If I remember rightly, Brincars Mitsubishi Cannock.
I collected it 17.30 on a Friday night with "No problems to report" advised the service adviser.

I left the dealers and headed toward home, crossing the motorway island I noticed the motorway was slow, so decided against it.
Just before the next Island I hear several clunks and then it goes quiet. Bright sunshine, Sunnies on, eventually see little red light on, picture of an oil can. I look at the pressure gauge, 0.
Pull into a conveniently placed layby, the Mrs who had taken me to the garage to collect the car, pulls in behind and comes running up to the car saying it's dropping fluid and starting to smoke.
I get out and look at the ground, a Bonnet size puddle of oil appears on the ground..

How inconvenient, I think, So I ring the garage I've just left, 5 minutes earlier, explain the situation, " Oh, can you ring Mitsubishi breakdown?"
I can, I say but it will be going to another garage for investigation.
Ah, hang on a minute, someone will be straight out.

An hour later two guys turn up in a Nissan towing a trailer and a Colt courtesy car, then have to leave in the courtesy car to get fuel for the Nissan.
Eventually return with fuel and start to load my car (largish 4x4)
This Nissan front end starts coming up as my cars on this trailer ramp, it drops as it's on fully but looked far too high to be right.

So they say just sign this and we'll be off, "OK What for" it's to say you have adequate Insurance for this courtesy car.

How would I have Insurance for your Courtesy car at 18.30 on a Friday evening?

So I decline to sign it and they leave.

Following day I get a call to say my car is ready, There had been a "problem with the Sump plug thread"
Like you left it Loose?
" No sir"

So I send the Mrs to collect the car the following day as I'm working.
"Here's the keys"
Is the Service Manager about to answer some questions we have?
"No he's not in Saturdays"

Can he give us a ring on Monday then?

"I'll leave him a message"

So Monday Comes, no phone call, So I ring Him, Eventually get through.

Can I have a written confirmation of whats happened? I don't want to blame anyone or want you to incriminate yourselves, but if in the future and have a warranty Claim and it turns out there is a fault due to lack of oil ,I'm not to blame.
"We'll put a letter in the post"

And in all this communication no-one has even apologized?

" Oh Sorry"

Cheers.

Suffice to say no letter, So no further contact with them.

I E-mailed Mitsubishi UK with an account of the above and didn't even get an acknowledgment.

Won't have another, Cars are great, service is Shite Thumbs Down

Sorry for the length of post but even if the fault is definitely not your fault, it is still shite service.
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