Tesco have done the noble thing.

JonB · Afraid of Mileage Joined: 03 Jun 2004 Karma :

Perhaps a good reason to be happy that they have quite a monopoly.

https://news.bbc.co.uk/1/hi/uk/6421783.stm

Not many companies would take the blame so quickly and offer to pay for repairs, even considering claims without receipts as a way of refunding for repairs.

Thumbs Up

To Tesco.
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T1z3R · World Chat Champion Joined: 23 Oct 2005 Karma :

it could prove very costly for them i'd imagine
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zaknafien · Joined: 25 Mar 2002 Karma :

Probably trying to draw some flak away from the half price fruit scandal.

For those that don't know they doubled the price before the offer came into effect and just put them back to the standard price.
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JonB · Afraid of Mileage Joined: 03 Jun 2004 Karma :

Yeah I realised they played fowl play in the past. However they didn't have to offer this out. It wasn't their fault that the petrol was contaminated. To offer this so quickly is good. Thumbs Up

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Keir · World Chat Champion Joined: 11 Apr 2006 Karma :

assuming they do actually pay out thats very good customer service, whcih not many companies would do. They will probably claim it all back off the manufacturers/storage people anyway.
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feef · Energiser Bunny Joined: 11 Feb 2002 Karma :

dibbster · Nearly there... Joined: 15 Apr 2004 Karma :

Yep Tescos may be paying out but I bet they don't end up footing the bill, think they will be suing their fuel supplier for the costs Very Happy

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lee8040 · Nearly there... Joined: 27 Jan 2006 Karma :

the thing is they say you need the reciept for the petrol and reciept for any work carried out. Not sure if many keep there reciepts for petrol for over a week, well i dont which means they'll prob say they wont pay out

R4nger · World Chat Champion Joined: 05 Jan 2005 Karma :

Read the story.... Rolling Eyes

It will be considered case-by-case basis. Even if you paid by credit/debit card then it will appear on your statement and you can use that as proof.

scorps · World Chat Champion Joined: 29 Jan 2007 Karma :

tesco have also done absolutely fuck all for this customer

https://news.bbc.co.uk/1/hi/england/wiltshire/6423923.stm
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carvell · Scuttler Joined: 05 Sep 2003 Karma :

That one was clearly an admin cock up.
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plugger147 · World Chat Champion Joined: 13 Mar 2005 Karma :

What a load of ballocks, they make a fortune in profit everyday they should have done this days ago and shut down any pumps that may have damaged the consumer any more than they already had. It's just a very small drop in the ocean to tesco and will be paid out of petty cash, where as the people who it has caused problems to may have been enough to cost their businesses to fail. Tesco screw people through the ass and don't have the balls to admit they are wrong until they have to.
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The View Askew · World Chat Champion Joined: 30 Nov 2005 Karma :

LOL they took 60k's worth of beer, yeah that will sort them out, I'd be pissed off with the cunt if he seized it while I was shopping.
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st3v3 · Super Spammer Joined: 16 Oct 2006 Karma :

ITV news recently evaluated TESCO's financial situation relating to this, based on their profit's last year and how much fuel is, howmuch they sell, and worked out the total cost of repairs would simply cost them 2 hours profit covering the whole company. Rolling Eyes

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carvell · Scuttler Joined: 05 Sep 2003 Karma :

2 hours of every single tesco store in the entire country working for free probably has more impact than you'd think.
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plugger147 · World Chat Champion Joined: 13 Mar 2005 Karma :

It wouldn't be two hours for free, it'd be two hours with no profit.
It's called breaking even, which many small buisnesses do for several weeks/months of the year I don't think Two hours would have damaged tesco that much. Maybe the director's would have had a little bit less in their bonus cheque this year.
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