Am I being unreasonable? (ebay)

..... · Quote Me Happy Joined: 15 Jan 2005 Karma :

I bought a 4GB refurbished Ipod Nano from Ebay. Got it today and it was a 2GB version in a 4GB box. It was also quite badly scratched.

Got in contact with the seller and he offered me a replacement. I said I'm not happy with that and want a refund (because I think he is a snide git trying to pull a fast one, although I didn't tell him that). He agreed to the refund.

He charged me a whopping £9.99 delivery by Special Delivery so I said expect the full cost + the 9.99 + 9.99 to send it back to him SD.

My reasoning being that he saw fit to charge that much so it would be reasonable for me to charge the same.

Should I expect to pay to return it leaving me out of pocket?

st3v3 · Super Spammer Joined: 16 Oct 2006 Karma :

Although you were somewhat 'conned', I think in these cases, it does best all round to meet them half the way. Regardless if where it may be in the form of principles. My 2P Thumbs Up

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..... · Quote Me Happy Joined: 15 Jan 2005 Karma :

Also, if I leave neg feedback the seller can just turn around and do the same to me I gather?

carvell · Scuttler Joined: 05 Sep 2003 Karma :

Yes but why should that stop you?
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Jamie S · World Chat Champion Joined: 28 Dec 2006 Karma :

..... · Quote Me Happy Joined: 15 Jan 2005 Karma :

Well he's said he'll leave a negative in return for mine. Now, how about leaving a negative one minute before the time period for leaving feedback expires? How long is that, does anyone know?

I'm actually considering riding up to Lancashire to burn his house down. Wink

carvell · Scuttler Joined: 05 Sep 2003 Karma :

What on Earth is stopping you just giving him a negative rating? Noone is going to care that you've got one negative rating.

You are abusing the feedback system by not giving him a negative rating. If everyone was like you then they'd be absolutely no point in the system whatsoever.
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Yamaha TDM 850

J0Al1 · World Chat Champion Joined: 25 Nov 2006 Karma :

The seller should pay the postage both ways! It was his 'mistake'.

I've just received a very exciting pair of curtains and the lady send me the wrong ones. She immediately refunded me the cost, the postage and the return postage before I've had a change to return them!!!!!! Thumbs Up

Bloody negative posetive doesnt always work fairly!

SoulRider · World Chat Champion Joined: 13 Nov 2005 Karma :

You can reply to negative feedback received explaining that it was his cock-up basically. Good idea to as people can usually tell from the feedback who was at fault.
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m99dws · World Chat Champion Joined: 09 Jun 2004 Karma :

eBay in on the internet and not in real life. If sone says something bad about you, do you really give a shit?
Give honest feedback based on your transaction, then respond to feedback given via the correct channel.

thegubner · World Chat Champion Joined: 25 Mar 2007 Karma :

Say you will pay for it, then get his address, and go poke him in the eyes with a tooth pick.

V2 · Nearly there... Joined: 06 Feb 2006 Karma :

if he resolves the issue you shouldnt leave negative feedback, iirc it should only be left when a dispute cannot be resolved through the normal channels.

Keir · World Chat Champion Joined: 11 Apr 2006 Karma :

there is also a complaint procedure that can overturn unfair negative feedbacks. make sure you have all correspondance if you wish to use this route.
Ive never tried it so i dont know if it works as well as the rest of ebay and paypals policies Rolling Eyes

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Resurrection · Ballast Boy Joined: 08 Jun 2006 Karma :

..... · Quote Me Happy Joined: 15 Jan 2005 Karma :

thegubner · World Chat Champion Joined: 25 Mar 2007 Karma :

..... · Quote Me Happy Joined: 15 Jan 2005 Karma :

Do you know a place called Padiham?

thegubner · World Chat Champion Joined: 25 Mar 2007 Karma :

Burnley?

..... · Quote Me Happy Joined: 15 Jan 2005 Karma :

carvell · Scuttler Joined: 05 Sep 2003 Karma :

Yeah, the system hates sellers, so you should be ok.
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anders · Banned Joined: 17 Sep 2005 Karma :

The paypal dispute system will yield the following result:

1) It will hold his funds as soon as you start the dispute

2) It will await for seller to respond, if he doesn't respond within a certain amount of time

3) Then escalate it and paypal will ask you to send the item back at YOUR expense.

4) Then you provide them with proof and you will get a refund for the item and the postage you paid the seller.

This is it, it will take approximately 1-2 months for this to be completed and for you to receive your payment back.

Thank you and good day.
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Resurrection · Ballast Boy Joined: 08 Jun 2006 Karma :

I'd quite happily go get your money mucker.

I like to think i can be persuasive, plus ill bring the guvnor whos like a little pitbull lol

Be warned paypal will take a fee for your refund

Res
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ZX9r

Mudskipper · World Chat Champion Joined: 22 Aug 2006 Karma :

Paypal dispute process is balls, they can only get money back for you from the fraudsters, I mean sellers paypal balance. After that they can't do much.

I paid for an item I didn't receive, only got a fiver of the 30 quid back cause that was all was left in their balance. Other people lost a lot more to that seller, I got off lightly! Shocked

Mudskipper Mr. Green

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thegubner · World Chat Champion Joined: 25 Mar 2007 Karma :

Resurrection · Ballast Boy Joined: 08 Jun 2006 Karma :

I was thinking of a nice way to say your a little angry fella Mr. Green

Joe its a serious offer by the way Wink

Res
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ZX9r