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Screw it... Update 14/08

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ColdInsomnia
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PostPosted: 17:15 - 23 Jul 2007    Post subject: Screw it... Update 14/08 Reply with quote

I'm in desperate need of advice... once again.


I was knocked off the Bandit back in early May. I was turning right from a main road into a side road, whilst a car was turning right from that same road, into the main road. As had already pulled out halfway across the road (though was stationary), I had to slow right down and do a sharp turn across the front of his car in order to enter the side road. As I was turning, he moved forward, and struck the rear right side of my bike. I bailed (I'm getting used to this shit), and the bike hit the floor hard.

The guy was helpful at the time, helped me wheel the bike to the side of the road. He gave me all his details, suggested a cash payment, and drove off. I rode the bike home, and upon getting my head straight I checked over the bike. The side plastics were badly damaged, and the left hand side engine casing had a large crack in it where the bike had struck the floor (The engine oil had sealed the gap during the ride home which had thankfully stopped any air getting inside).

Anyway, I phoned the guy up. He didn't believe me when I told him the engine casing was cracked (We didn't notice at the time, and since the car had hit the other side, I didn't think to check). So, knowing that he wasn't going to pay up in cash, I suggested taking it through the insurance. He agreed.

Anyway, my bandit was taken away to a local garage. A hire bike was delivered. That was two months ago. For the ENTIRETY of those two months, I received absolutely no information on the status of the claim. Bikers Legal Defence, whom are defending me, say that they've been trying to get hold of the third parties insurers (Swiftcover.com), but no to avail. They found it impossible to get through on the phone, and their letters have had no response.

Finally, last week the garage contacted me. They let me know that the third party insurers had contacted them asking for pictures of the damage to the bike. Obviously, I took this as notice that things were finally moving forward, and I was shortly going to get my bike repaired. Pictures were taken, and e-mailed.

Today, I've been informed, two months after the incident, that the third party insurers are disputing the liability.

Now I am royally screwed. The hire bike is being taken off me next week, and they won't extend the cover because of the liability dispute. My bike is no closer to being repaired. It's like the third party insurers are TRYING to piss me off. They could have told me there was a liability dispute TWO MONTHS ago. Things could have moved forward by now.

Instead, I am going to be bikeless next week. Even worse, I could have a claim against me, which will take my premiums to levels that I will not be able to afford in October. All for a crash that I was not responsible for. I have no witnesses (though there were literally dozens of people around at the time, not came to help... by the time I had my head sorted, everyone had moved on).

It's my word against his. And even if the claim DOES go in my favour, I'm still going to be without a bike for the duration that those bastards decide to make this claim last. I'm at the mercy of the third party insurers, who seem to be nothing more than a bunch of evil money-monkeys.




In short: A guy hit me off, I've been told liability is in dispute after two months of hearing nothing, I'm about to lose the hire bike and my own bike is still out of action.

Am I screwed?
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Yamaha YB100 | Yamaha TZR125 | Yamaha XJ600S | Suzuki GSF600
"Our society is run by insane people for insane objectives. I think we're being run by maniacs for maniacal ends and I think I'm liable to be put away as insane for expressing that. That's what's insane about it."
John Lennon


Last edited by ColdInsomnia on 11:05 - 14 Aug 2007; edited 1 time in total
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iooi
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PostPosted: 17:23 - 23 Jul 2007    Post subject: Reply with quote

I would say NO.

You had right of way as you were on the main road and he was at a give way junction. He should not have moved till it was safe to do so. Which from hitting you it clearly was not....

I would say his ins are trying to bully you into a 50/50 or even to give in. Get you legal lot booted into gear to get it sorted. Sounds like they are useless.... Fancy saying the other party would not answer the phone or letters.....

Did it get reported to the police ? Might help you a lot if it did. Do not know if you could go after 2 months, but at least they should give you a view point.

Could you not get your lot to foot the bill for repairs now and use that as the basis of the claim....

Do not give up, thats what they are hoping for.
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gmanxiii
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PostPosted: 17:26 - 23 Jul 2007    Post subject: Reply with quote

ah man, that sucks, ive been lumbered with BLD, they seem to take ages to get back to you, its now been 5 months since my accident and its only today that ive been told that they are disputing liability. Ive been told i should be able to get a hire bike though as ive not been able to ride due to my injuries.

Hope it gets sorted soon man. Thumbs Up
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Ste
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PostPosted: 17:30 - 23 Jul 2007    Post subject: Reply with quote

Errr, 'Bikers Legal Defence' should be fighting your case for you. Drop them and go to a company who're competent. If the insurance company wants to dispute liability than Bikers Legal Defence should be dealing with it to make sure that the insurers do admit liability without needing to take it to court.
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ColdInsomnia
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PostPosted: 17:37 - 23 Jul 2007    Post subject: Reply with quote

Thanks for the replies.

No I didn't report the accident to the police... though it certainly would have been a good idea. Since no one was injured in the accident though, I was under the impression that the police would not be interested...?

I think that BLD are fighting against it. But I don't know how it's going to go. I know for a fact that I had right of way, as iooi said:

iooi wrote:
You had right of way as you were on the main road and he was at a give way junction. He should not have moved till it was safe to do so. Which from hitting you it clearly was not....


Is exactly what happened. He says that I didn't indicate before my turn, which is true because my indicator was broken, but I did signal with my arm. Even if I hadn't signalled, he still shouldn't have moved off, as I was directly in front of his car. He was obviously looking left as he started to turn right.

Blah blah blah, I know I was in the right... the only problem is proving it. Is his claim of "he didn't signal" possibly going to hold any ground? Regardless of that fact that I did actually signal, is not signaling enough grounds to make the claim a 50/50?
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Yamaha YB100 | Yamaha TZR125 | Yamaha XJ600S | Suzuki GSF600
"Our society is run by insane people for insane objectives. I think we're being run by maniacs for maniacal ends and I think I'm liable to be put away as insane for expressing that. That's what's insane about it."
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iooi
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PostPosted: 17:44 - 23 Jul 2007    Post subject: Reply with quote

Time to be a bit loose with the truth...

YOU DID SIGNAL

and leave it at that, had you been a push bike would he still have done the same ?

Even if you had not signalled he would still have been at fault as he was moving out of a side road and you had right of way..
They are just looking for a way out.
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stinkwheel
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PostPosted: 21:15 - 23 Jul 2007    Post subject: Reply with quote

They are trying it on in the hope you'll give up. Have none of it. Do not accept or even imply you are going to accept any liability. Instruct your legal team to this affect.

They even tried it on with me when my accident was witnessed by a police officer and the other driver was charged with driving without due care and attention at the scene. They claimed the other driver was 'flashed out by another vehicle'. I replied with "So what?" (or words to that effect).

As for indicating. You gave a clear signal to indicate your intent to turn right. That is the sum total of what they need to know.

As has been said, the junction presumably had give-way markings on it. This means you have to give way to ALL traffic on the main road.
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Chriss
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PostPosted: 21:19 - 23 Jul 2007    Post subject: Reply with quote

Don't forget having to pay for the cost of hire, which often exceeds the cost of repairs.

Best of luck. Smile
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Skudd
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PostPosted: 21:30 - 23 Jul 2007    Post subject: Reply with quote

You have a phone and a PC. Phone / email EVERY day until they are so fed up of you they will sort it out pronto.
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st3v3
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PostPosted: 21:31 - 23 Jul 2007    Post subject: Reply with quote

stinkwheel wrote:
They claimed the other driver was 'flashed out by another vehicle'. I replied with "So what?" (or words to that effect).
I know this is off topic, but I find that so stupid it's funny. Rolling Eyes

On topic, Your are in the right, do not back down and if your 'legal team' are considering what the third party insurers are saying, I'd be off to a 'free consultation/no win no fee' company for a second opinion. Thumbs Up
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ColdInsomnia
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PostPosted: 21:41 - 23 Jul 2007    Post subject: Reply with quote

All the replies have really helped, I felt really down about the whole thing earlier... felt like I had no leg to stand on.

I'll ring my insurers tomorrow and confirm my intentions of not backing down. Someone mentioned that the road should have had give way markings, well it did, so yes, he should have given way to all traffic (including me).



One small issue remains. I'm quite confident that the claim will go my way... but I am still going to be without any transport at all.

Is there nothing to protect me from this... (for want of a better word) tactic? Disputing liability at the end of the hire period... It means that the hire cover cannot be extended. I'm bikeless until my own bandit is fixed.

I'm aware that I can take public transport and keep the receipts but to be honest... I don't really want to do that. Their client's negligence has put my vehicle out of action, and their own laziness has denied me any chance to repair it within the hire vehicles time.
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Yamaha YB100 | Yamaha TZR125 | Yamaha XJ600S | Suzuki GSF600
"Our society is run by insane people for insane objectives. I think we're being run by maniacs for maniacal ends and I think I'm liable to be put away as insane for expressing that. That's what's insane about it."
John Lennon
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gmanxiii
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PostPosted: 23:01 - 23 Jul 2007    Post subject: Reply with quote

Im not too sure that bikers legal defence is a legal type thingy'ma bob... as they seem to be fobbing a lot of stuff to my solicitors... they've been described by my insurers and T.C as an accident management company if that makes sense? they make their money from charging to move and store a vehicle, damage assessments, repairs i think and hire vehicles.

ive not been too impressed by them so far.
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ColdInsomnia
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PostPosted: 15:03 - 02 Aug 2007    Post subject: Reply with quote

Small update for those interested (And another plea for advice).


After spending the entire week trying to reach my own solicitors (Rider Support), my claim handler explained to me that she had been off all week and had a large backlog of work that she had to get through... Nonetheless she contacted the 3rd parties insurers for me today.

They've blamed their inability to send an engineer to inspect my bike on the floods, my solicitor told them that if they were unable to inspect my bike before my rental bike is taken off me that I'll have to get another one hired from another company (Which, I'm assuming they'll be footing the bill for). Apparently, their answer to this was "Ok".

Does anyone know much about the legality of this whole charade? I understand that they have 3 months from the date of the claim in order to do... something? Which would mean they've got till about the 11th of August to accomplish something... Is it liability? Or must they send out an engineer by then?

Is there nothing I can do to speed this up? I just want my bike back on the road, I'm sick of rental bikes...

--- Whilst typing this, BLD have rung me to tell me that they're picking up the rental bike tomorrow. So, as of tomorrow, I am without transport.

All this hassle from being knocked off my bike, at SOMEONE ELSE'S FAULT, at 5mph!!!!
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Yamaha YB100 | Yamaha TZR125 | Yamaha XJ600S | Suzuki GSF600
"Our society is run by insane people for insane objectives. I think we're being run by maniacs for maniacal ends and I think I'm liable to be put away as insane for expressing that. That's what's insane about it."
John Lennon
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hellkat
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PostPosted: 15:27 - 02 Aug 2007    Post subject: Reply with quote

ColdInsomnia wrote:
I'll have to get another one hired from another company (Which, I'm assuming they'll be footing the bill for). Apparently, their answer to this was "Ok".


To ASSUME makes an ASS of U and ME.

Get your brief to get that "OK" in writing.
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hellkat
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PostPosted: 15:32 - 02 Aug 2007    Post subject: Reply with quote

And continue to refuse to accept any liabiilty.

And insist that the liability was accepted by the driver at the scene of the accident. Did he say, "Oh, sorry, mate... didn't see you?"

If so, he's declared liability.

Possibly even the offer of cash is a declaration of liability.
Get your brief to look into it.

You may need witnesses to say they heard him declare liability and/or offer to pay you cash for the repair, else it may be considered to be your word against his.

But its surprising the people who are occasionally passing the scenes of accidents...
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Ste
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PostPosted: 15:37 - 02 Aug 2007    Post subject: Reply with quote

ColdInsomnia wrote:
Is there nothing I can do to speed this up?

Yes, just change solicitors to ones who are good. Bikers Legal Defence and Rider Support sound incompetent at best.
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Kal
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PostPosted: 15:52 - 02 Aug 2007    Post subject: Reply with quote

One of my friends had a car accident (hit by a bus) - the car was inspected a years and a half after the accident. Sad

With it being their fault that you are losing the Hire Bike then you should pressure them to extend it until the case is settled.

'Harrasment' of the Insurance people handling the case or as I like to think of it Proactive contact does help.

I couldnt agree more with Hellkat, get any agreements with the Insurers in writing. Their memories can be truely shocking.

Also under no circumstances are you to admit anything. You were riding in complience with the Highway code. This nutbar is just trying to throw you to the lions to protect his NCB...

As an aside does anyone else remember when people did the right thing and weren't constantly trying to screw each other over for money?
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DynamiteBoy
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PostPosted: 16:46 - 02 Aug 2007    Post subject: Reply with quote

Quote:
Even worse, I could have a claim against me, which will take my premiums to levels that I will not be able to afford in October.


Even if you were totally NOT at fault your insurance will probably go up, its the way it works...

In car insurance i used to have to ask 'in the last 5 years have you had an accident, loss, theft or claim regardless of fault'...

If they said no, then a database would bring it up and they would go nuts ('wasnt my fault')...didnt matter - still higher risk - still went up...

I know it sucks big-time...
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ColdInsomnia
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PostPosted: 12:14 - 03 Aug 2007    Post subject: Reply with quote

Just took the hire bike off me.

I'm now officially bikeless Crying or Very sad
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"Our society is run by insane people for insane objectives. I think we're being run by maniacs for maniacal ends and I think I'm liable to be put away as insane for expressing that. That's what's insane about it."
John Lennon
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Jackyboy
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PostPosted: 12:23 - 03 Aug 2007    Post subject: Reply with quote

In short - "The European Communities (Rights against Insurers) Regulations 2002" say those words to the Third Party Insurers and then apply for a court hearing.
You'll have that claim settled in no time. PM me if you get more grief from them, I'll look at the case for you in depth
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Kal
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PostPosted: 12:23 - 03 Aug 2007    Post subject: Reply with quote

Call your legal people. Get them to apply pressure. Do it now.
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Kal...
I Like To Hoon It Hoon It I Like To Hoon It Hoon It I Like To Hoon It Hoon It Ya Like To (HOON IT!).

1984 GB250 Clubman,1983 CB250N Superdream, 1999 GPZ500S
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Jackyboy
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PostPosted: 12:24 - 03 Aug 2007    Post subject: Reply with quote

If it went up it means you were held liable for it. Premium wont increase for a non-fault allowed accident unless you have more than 6 in a 5 year period. Then the insurers wonder whether you know how to ride defensively.

DynamiteBoy wrote:
Quote:
Even worse, I could have a claim against me, which will take my premiums to levels that I will not be able to afford in October.


Even if you were totally NOT at fault your insurance will probably go up, its the way it works...

In car insurance i used to have to ask 'in the last 5 years have you had an accident, loss, theft or claim regardless of fault'...

If they said no, then a database would bring it up and they would go nuts ('wasnt my fault')...didnt matter - still higher risk - still went up...

I know it sucks big-time...

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Yamaha SR125 - Scrapped 13/06/2006. Hyosung GT125R - Totalled 18/11/2006.
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DynamiteBoy
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PostPosted: 12:37 - 03 Aug 2007    Post subject: Reply with quote

Just from car insurance experience (worked in admiral) - still went up, fault or not....price changed....
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danclarkie
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PostPosted: 12:38 - 03 Aug 2007    Post subject: Reply with quote

Always best to get plod down, I know i once rang in a collision off duty to my local force who wouldnt attend because it was a non injury and details exchanged, which i found ridiculous! (what if one party had been drinking/was disqual/was driving due care/dangerously)
Get as many witness details at scene as possible, Independent witnesses are the holy grail. If the other party accept liability at the scene it could be worth getting that down on paper which they sign at the scene.( Most insurance companies tell their policy holders NOT to accept ANY liability at scene regardless of circumstance though)
Probably best to go to hospital unless your certain your totally un-injured, might have slightly dislocated something which is going to give you hell in 6 months time. Get as much as you can from the hospital regarding your medical state.
If police do attend get the Office in Case(OIC)'s collar number and station, ask for the Collision reference too.

I know this is locking the stable door after the horse has bolted but for future reference, Lots of petty collisions which you think are straight up and down get messy so if you have the paperwork behind you your in a stronger position.

As for the insurance compnay i would ring Swift cover and ask them whats happening, dont let them fob you off if they do ask to speak to thier supervision, threaten to put in a complaint against people if they are just fobbing you off.
Thats how i would do it anyway.

Just my Penny Coin Penny Coin
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Jackyboy
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PostPosted: 12:42 - 03 Aug 2007    Post subject: Reply with quote

danclarkie wrote:

Just my Penny Coin Penny Coin


and a good tuppence too! I didnt read the bit that said it was swiftcover. Complaint, Threats of ombudsman, give them 3 weeks then Court, Court, Court!
Just coz the TP has opted for the cheapest cover at sacrifice of their service, doesnt mean that you have to be jerked around by them
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Yamaha SR125 - Scrapped 13/06/2006. Hyosung GT125R - Totalled 18/11/2006.
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