MCE-INSURANCE

stirlinggaz · World Chat Champion Joined: 22 Jul 2007 Karma :

just thought i would share my experience with you.
i took out a fully comp policy with MCE at £18 a month, £70 deposit.
for my rs125, but as its off road being rebuilt, i bought a cheap honda ns125 to run around in.
foned MCE up, eventually got to speak to a human, & was persuaded to cancel the aprilia policy, take out a new one for the honda.
(when i really wanted to keep aprilia insured but only tpft & insure honda) .
all it would cost is £35 there & then & £13 a month.
excellent.
yeah rite.
total price of policy £145.
bennets fone me -£65!
oh well, a lesson learned-shop around!
then to round it off i get a bill for £54 today, which i owe cos they say so, & they took another months direct debit payment!
then the cheeky cow i spoke to today, says if i cancel my honda policy, i will have to pay them £123 (cos im a few days outside 14 day cooling off period!) & the original £54!
MCE- DONT GO NEAR THEM!
gaz

alun111 · World Chat Champion Joined: 31 May 2007 Karma :

Don't go near bennetts either, they're swines! Have a search on here.
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Summer: '00 Honda CB600F Hornet
Winter: '93 Suzuki GSF 400 Bandit VP Variable Valve
Past Bikes: Lifan LF100-5 Lifan LF125-A Honda C70

Mr.Everready · World Chat Champion Joined: 28 Mar 2003 Karma :

All insurance companies are the same.
If you decide to pay monthly then you are infact taking out a loan with another firm to pay off the insurance.
It's in the t&c's when you take it out.

Read them next time it may help. Thumbs Up

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the undemocratically unelected mod of the Scottish section

stirlinggaz · World Chat Champion Joined: 22 Jul 2007 Karma :

I knew i was taking a loan out,
wot annoys me, is the sales girl who sold me the second policy told me my refund would cover any debt owing on the first one..
now they say she didnt have any right to say that & wouldnt have known the exact amount owed anyway, so basically she lied to sell me a policy!
cunts!
GAZ

iooi · Super Spammer Joined: 14 Jan 2007 Karma :

stirlinggaz · World Chat Champion Joined: 22 Jul 2007 Karma :

thanks for the advice.
looked up insurance omsbudsman on google.
MCE are gonna fone me back morra or mon.
i will see wot she says, then take it further if i have too!
i would have been better off keeping aprilia insured at £18 a month & getting a new policy for the honda elsewhere for £60!
now im gonna have to pay £54 & £123, then take out another policy for aprilia - total = £450!
thieves!
GAZ

iooi · Super Spammer Joined: 14 Jan 2007 Karma :

As i said keep it firm, but do not go off on one with them.

They know that if it goes to onwardsman they will be stuffed due to the missadvice.
Also it costs for every case that gets that far so they have to be sure that they stand a above average chance of winning.
Might take a while but from what you have said, while you won't get all your money back at least you should not end up out of pocket.
The main thing is to give them a way out, so they feel that they have got a result.
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Just because my bike was A DIVVY, does not mean i am......

monty · Nitrous Nuisance Joined: 22 Apr 2007 Karma :

ive been with mce since i started riding

everytime i ring up theres an answer very quickly they seem to know what there doing

when i had my accident they sorted everything for me

my last payment was missed for some reason, no problem the place where the loan came from said they will try again on another day

plus they have been the cheapest for me so far
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Its a scooter get over it!!!

stirlinggaz · World Chat Champion Joined: 22 Jul 2007 Karma :

Louise · World Chat Champion Joined: 22 May 2006 Karma :

MattEMulsion · World Chat Champion Joined: 29 Aug 2004 Karma :

I think most insurance companies are the same when it comes to dealing with something out of the ordinary, such as changing a policy half way through. Remember though that half of it is down the attitude of the person you speak to, as to how helpful they can or can't be.

I've gone with MCE this year because they were easily the cheapest premium wise. I'm prepared to suffer their standard of customer service if I need to at some point. Shocked

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iooi · Super Spammer Joined: 14 Jan 2007 Karma :

LeeR · World Chat Champion Joined: 12 Dec 2006 Karma :

I have a policy with MCE for my 650, which currently sits in the garage awaiting sale. It cost £95 for TPFT, no pillion, no commuting, approx. 5K miles p.a., no NCB. I thought they were fairly good at securing the business as it were. I did an on-line quote and within the hour I think the same sweet sounding girl as Louise spoke to rang me up and asked if I wanted to take the policy. No one has ever rung me back and asked for the business before so I gave it to her. To be honest I've had no other dealings with them as my 1L bike, currently in bits, is insured with Carole Nash and has all the bells and whistles at £270. They're not brilliant either but it really does depend on who you speak to, some sound like minimum wage muppets who couldn't give a shite, and some sound almost vocational in their desire to help you, people is people as they say. Thumbs Up

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