Mobile contract help

Marcg868 · World Chat Champion Joined: 20 Jan 2005 Karma :

Hi i asked this a couple of months ago about how do i go about cancelling my contract. And was told to do it in writing.

Now, i sent my letter to O2 about 3-4 weeks ago and have got no confirmation of them recieving the letter, i also rang O2 directly and asked and they said they havent recieved anything, so ive sent another last friday and same response ( We havent recieved owt)

Now i have copies of these letters, so im wondering am i ok to go directly to my bank and ask them to cancel the Direct Debit O2 are taking out of my account. Or will i get taken to court.

Because the £29.99 O2 are chargin me for the contract that was supposed to have ended on September the 7th 2007 is still being taken out., could be used on better things.
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JACK, MISS YOU LOADS YOU LEGEND.

owdamer · World Chat Champion Joined: 06 Oct 2004 Karma :

Send the letter recorded delivery.

Itchy · Super Spammer Joined: 07 Apr 2005 Karma :

erm take it by hand to the Bury 02 centre and have somebody sign for it take photos?

Its an old scam, we didn't receive it in the post scam which Gyms try on all the time.

Just bring a clip board and package it in a big parcel and get them to sign nobody reads the fedex/DHL sign thingies anyway.

They try we didn't get it thing again its fraud baby, since fraud falls into money laundering laws , and money laundering has NO deminis limit threaten them with this.

Or go on watchdog, and report it, this will #1 get you on TV, #2 instantly get you your money back.
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Spain 2008France 2007Big one 2009 We all die. The goal isn't to live forever, the goal is to create something that will. In the end, your life will flash before your eyes. Make sure it is worth watching.

LustyLew · World Chat Champion Joined: 19 Apr 2004 Karma :

Send an email to this guy:

peter.erskine@o2.co.uk

He's the CEO, and whilst he wont respond, it'll get passed to the team that deals with people who are really hacked off.

I got 6 months free line rental for cocked up order.
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Like a Yorkie - I'm not for the girls Wink

Ichy · World Chat Champion Joined: 15 Jul 2005 Karma :

Just cancel the payment, what do you think they are going to do?

Marcg868 · World Chat Champion Joined: 20 Jan 2005 Karma :

mass it up and take me to court? To try and claim the money back.
____________________
JACK, MISS YOU LOADS YOU LEGEND.

iooi · Super Spammer Joined: 14 Jan 2007 Karma :

Marcg868 · World Chat Champion Joined: 20 Jan 2005 Karma :

I just have the sim card sat on my bed side cabinet doing nothing. So basically just pissing £29.99 a month away for nothing.

So should i just go to the bank cancel the DD and send another letter recorded delivery?
____________________
JACK, MISS YOU LOADS YOU LEGEND.

Finglonga · World Chat Champion Joined: 27 Jul 2004 Karma :

Ichy · World Chat Champion Joined: 15 Jul 2005 Karma :

carvell · Scuttler Joined: 05 Sep 2003 Karma :

Since when do you have to send them a letter?

I've cancelled my phone contract over the phone 5 or 6 times, sometimes with O2 too.
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Yamaha TDM 850

Marcg868 · World Chat Champion Joined: 20 Jan 2005 Karma :

Right so i should just get down the bank cancel the Direct debit, and if they contact me for payment, just tell them ive sent them two letters asking them to cancel it, and get them to fuck off basically?
____________________
JACK, MISS YOU LOADS YOU LEGEND.

Ichy · World Chat Champion Joined: 15 Jul 2005 Karma :

Up to you really. For the sake of 50p you could send it again registered then cancel your direct debit. Can't remember seeing if you were out of the contract period, guess you are or you would of said so?

Marcg868 · World Chat Champion Joined: 20 Jan 2005 Karma :

Was on a 18 month contract that ended in September. Or at least thats when the 18 months are up, yet im still paying for it.

With Orange now, far better value for money.
____________________
JACK, MISS YOU LOADS YOU LEGEND.

slimjim04 · Nearly there... Joined: 03 Dec 2005 Karma :

Marcg868 · World Chat Champion Joined: 20 Jan 2005 Karma :

Thing is i dont have my old phone to put my sim into. Sso cant ring customer services off the sim.

I'll give them a ring see what they say.
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JACK, MISS YOU LOADS YOU LEGEND.

slimjim04 · Nearly there... Joined: 03 Dec 2005 Karma :

cruisin chris · Borekit Bruiser Joined: 27 Sep 2004 Karma :

Try emailing them at this address - disconnections242@o2.com

I did this recently and my connection ends 18th Dec. They never mentioned the need to send any letter of notice and i had asked in my email for them to detail any action I was required to take so they have no come back if my contract is not cancelled as and when it should be.

Hope that helps!
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https://www.bikepics.com/members/chrisrx50/ - sold - onwards and upwards!