Ebay goods not as described dilema.........

Drew · Banned Joined: 09 Aug 2006 Karma :

Bought a nokia n95 from ebay, described as 'New unused'

When i got it, it works perfectly, but was obviously not new (Hours on call timer, texts in drafts folder, other signs to show it wasnt new)

I paid £260 +12 postage

I filed a 'goods not as described' with paypal, who decided in my favour.

However

This is the email from paypal

mattjs895 · Spanner Monkey Joined: 26 Nov 2006 Karma :

tbh if it all works, i would just keep it, i mean is there really any point in losing money, especially through paypal.

just my Penny Coin

cheers
matt

Ste · Not Work Safe Joined: 01 Sep 2002 Karma :

I think you should try talking to the seller.

Drew · Banned Joined: 09 Aug 2006 Karma :

Ste - I emailed him twice after i got the phone, which were both ignored, that's why i went to paypal. - I've also left him neg feedback, so doubt he would respond now.

Ste · Not Work Safe Joined: 01 Sep 2002 Karma :

Phoning people is often a good way to sort things out when eBay emails are being ignored, but given you've left feedback you'd be a mug to now send the phone back and expect him to give you your money back.

You could try calling him and see if he'll agree to refund you if you withdraw the feedback (don't even know if there's a way to mutually withdraw feedback now that they've screwed up the feedback system Rolling Eyes

) but even then I wouldn't be too confident about sending the phone back on the promise that he'll refund you.

Nice example of how eBay's new feedback system is a load of bollocks, as you'd probably have thought more about how to resolve the problem before leaving feedback if he'd be able to leave retaliatory negative feedback. Rolling Eyes

I reckon now might be a good time to cut your losses and just leave it.

chris-red · Have you considered a TDM? Joined: 21 Sep 2005 Karma :

Keep it if it works and looks new, who cares if it has been used really as long as it works and is 'as new'
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Shaane · World Chat Champion Joined: 28 Jul 2007 Karma :

I would keep it if it isn't damaged. Not really worth losing all the money off it.
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Keir · World Chat Champion Joined: 11 Apr 2006 Karma :

file a claim with paypal that you never received it. they will refund all money within a week. that should piss him off and teach him for not selling items as described.
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sickpup · Old Timer Joined: 21 Apr 2004 Karma :

Keir · World Chat Champion Joined: 11 Apr 2006 Karma :

Kwaks · I'm not a fast rider Joined: 28 Jan 2006 Karma :

Hard to say he hasnt recieved it when he has already complained that they don't match the description Rolling Eyes

The real question is why anyone feels the need to pay £262 for a phone in the first place Shocked

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