Resend my activation email : Register : Log in 
BCF: Bike Chat Forums


Insurance Problem... Bennets

Reply to topic
Bike Chat Forums Index -> General Bike Chat
View previous topic : View next topic  
Author Message

threadgall
Two Stroke Sniffer



Joined: 13 Jan 2008
Karma :

PostPosted: 14:30 - 18 Jun 2008    Post subject: Insurance Problem... Bennets Reply with quote

As some of you might be aware I got my bike nicked after 4 weeks of ownership.

Insurance paid out, great.

Through bennets I decided to pay Direct Debit over 12 months instead of paying one big lump sum.

Now that my policy is effectivaly cancelled because they have paid out and I am not getting another bike the state that I must continue to pay the £30 odd every month for the full 12 months regardless if I have a bike or not.

When my car was written off last year, the insurance company paid out and they stopped the DD.

Are bennets pulling a fast one or am I getting shafted for not reading the small print ?
 Back to top
View user's profile Send private message You must be logged in to rate posts

NSR Mick
World Chat Champion



Joined: 26 Jun 2005
Karma :

PostPosted: 14:38 - 18 Jun 2008    Post subject: Reply with quote

I'd say it's fair enough that you pay the full premium.
____________________
If you dont like the way that I ride.......Stop trying to keep up!!!
 Back to top
View user's profile Send private message Visit poster's website You must be logged in to rate posts

Charlie
World Chat Champion



Joined: 27 May 2007
Karma :

PostPosted: 14:40 - 18 Jun 2008    Post subject: Reply with quote

I would say from my previous dealings with Bennets that they are trying to pull a fast one.

Although I can't see how you have to pay for a service that you are not receiving.

Ring up and ask, and if they tell you the same thing speak to their supervisor.

Record all the conversations that you have with them too, and ask for money back from the hassle they gave you, I ended up getting two payment of £10. Thumbs Up
____________________
Past: Honda x8rs, Honda City fly, Honda Hornet 250, Honda VFR750, Yamaha xt600e.
Current: Honda CBR929RR & Yamaha XT660Z Tenere
 Back to top
View user's profile Send private message You must be logged in to rate posts

Mr.Everready
World Chat Champion



Joined: 28 Mar 2003
Karma :

PostPosted: 14:44 - 18 Jun 2008    Post subject: Reply with quote

When you started paying by DD you took out a loan to cover the cost of the insurance. You signed up to it, look at the small print.

If you'd paid in full would you expect them to give you a rebate ?
____________________
the undemocratically unelected mod of the Scottish section
 Back to top
View user's profile Send private message You must be logged in to rate posts

NSR Mick
World Chat Champion



Joined: 26 Jun 2005
Karma :

PostPosted: 14:45 - 18 Jun 2008    Post subject: Reply with quote

It's not on expecting to get a full payout when only 10% or less of the premium has been paid.
____________________
If you dont like the way that I ride.......Stop trying to keep up!!!
 Back to top
View user's profile Send private message Visit poster's website You must be logged in to rate posts

matlow
Scooby Slapper



Joined: 16 Dec 2004
Karma :

PostPosted: 14:46 - 18 Jun 2008    Post subject: Reply with quote

I would say it sounds fair enough, you buy a stated period of cover, normally 12 months, you have elected to take this on credit and pay via DD. The credit agreement still stands so you still have to pay your direct debits. You may still get a refund of some of your premium but i bet they still sting you for the full 12 months interest on the policy.
____________________
Hornet 600, CBR600F, 929 blade, 07 R1, R1200GS, 09 Blade, 750 SRAD, ZZR1200, 954 Blade, KTM 990 Adventure, Ducati 749s
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

threadgall
Two Stroke Sniffer



Joined: 13 Jan 2008
Karma :

PostPosted: 14:48 - 18 Jun 2008    Post subject: Reply with quote

Mr.Everready wrote:
When you started paying by DD you took out a loan to cover the cost of the insurance. You signed up to it, look at the small print.

If you'd paid in full would you expect them to give you a rebate ?


yeah

I had my car for 4 months, paid through Direct Debit.

Once the other guys insurance had paid out the DD payments stopped coming out my bank.

I wasnt sure what the process was once your bike has been stolen
 Back to top
View user's profile Send private message You must be logged in to rate posts

map
Mr Calendar



Joined: 14 Jun 2004
Karma :

PostPosted: 14:58 - 18 Jun 2008    Post subject: Reply with quote

Mr.Everready wrote:
...If you'd paid in full would you expect them to give you a rebate ?

Well, yes, I would.
Paid for one years cover. Now not valid. Therefore refund in order.

Mind you with Bennett's 'admin' fees you'll probably still end up paying them money Rolling Eyes Mad
____________________
...and the whirlwind is in the thorn trees, it's hard for thee to kick against the pricks...
Gibbs, what did Duckie look like when he was younger? Very Happy
 Back to top
View user's profile Send private message Send e-mail Visit poster's website You must be logged in to rate posts

sagalout
Nearly there...



Joined: 09 Jun 2006
Karma :

PostPosted: 15:03 - 18 Jun 2008    Post subject: Reply with quote

I thought if you made a claim you cant cancel the policy mid term?
____________________
Current Bike: Triumph Speed Triple T309
Previous: CBR600F => ZX9R => Triumph Tiger => Honda Blackbird => GSXR 750 => Versys =>ZX12R
 Back to top
View user's profile Send private message Visit poster's website You must be logged in to rate posts

t121anf
World Chat Champion



Joined: 23 Feb 2007
Karma :

PostPosted: 15:38 - 18 Jun 2008    Post subject: Reply with quote

can't you just change the bike on the policy, its still valid as it was for 12 months.

you should have to pay the full amount, regardless of how you opt to pay it you have made a claim.

you can't buy a mars bar have a bite and then take it back to the shop saying you've changed your mind and want you money back.
 Back to top
View user's profile Send private message You must be logged in to rate posts

Villers
World Chat Champion



Joined: 13 Sep 2004
Karma :

PostPosted: 15:39 - 18 Jun 2008    Post subject: Reply with quote

Surely the insurance is calculated for you riding for the whole year, and therefore should represent 12 months of risk. If you cancel mid term normally and you have paid the full amount they will refund you for the cover you will not be using.

If you have an accidnt and no longer need cover then your entitled to get back the cover you wont be using? If not how can they do pay as you go policies.

Although I agree that you are in a credit agreement and are probably shafted unfortunately.
____________________
RS125 > CBR6 > SV650S > ZX636R > GSX1300RZ Hayabusa > 06 RSVR Mille > SV1000S > Street Triple 765 RS
 Back to top
View user's profile Send private message You must be logged in to rate posts

ms51ves3
Super Spammer



Joined: 08 Jun 2007
Karma :

PostPosted: 15:47 - 18 Jun 2008    Post subject: Reply with quote

Put the policy on hold until you get another bike and transfer that bike onto the policy.
 Back to top
View user's profile Send private message You must be logged in to rate posts

trevoriv
World Chat Champion



Joined: 04 Jun 2005
Karma :

PostPosted: 18:54 - 18 Jun 2008    Post subject: Reply with quote

When a vehicle is subject to a total loss claim you dont get any return premium regardless of how the premium is paid.
____________________
Past: '96 Thundercat, '02 ZX636R (A1P), '58 KTM 690 SM LC4 Current: '06 ZX636R (C6F)
Mudskipper wrote: Someone just has to sig that...
 Back to top
View user's profile Send private message Visit poster's website You must be logged in to rate posts

MattEMulsion
World Chat Champion



Joined: 29 Aug 2004
Karma :

PostPosted: 19:21 - 18 Jun 2008    Post subject: Reply with quote

Insurance companies tend to have different terms and conditions but as far as I am aware it usually works like this:

When you take out a policy you buy a 12 month contract. If you choose not to pay in full at the start of the policy then you are entering a credit agreement for that 12 month term - not buying the insurance on a pay as you go kind of system. So whatever happens you will always be liable for all of the installements for that 12 month contract until your 'loan' is repayed in full.

When you have to claim on the policy and your vehicle is deemed a total loss (write off) and the insurance company pay you out, often this is the end of that insurance contract. Ie you are entitled to no further cover for another vehicle and you don't get any of the 'unused' premium back.

But again back to this monthly instalment credit agreement - you are still liable for all of those installments as it is a loan for the full premium and not pay as you go insurance.
____________________
Yamaha YZF-R6
 Back to top
View user's profile Send private message You must be logged in to rate posts

Fastkwak
Scooby Slapper



Joined: 27 Mar 2008
Karma :

PostPosted: 20:02 - 18 Jun 2008    Post subject: Reply with quote

I wrote my 12R off at the TT last year got paid out in full and 5 weeks later bought a new 12R phoned up the insurance and put new bike details on and used the remaining 7 months of the policy but you have to read the small print sunshine and see how YOUR policy is worded

Dave Thumbs Up
____________________
Kiss my ASS im gone. current ZX12R previous ZZR1100,Gpz1100 uni,GT750,VT500,CX500
GT550,various Superdream 250&400,RD350LC,RD400DX,Ts250ER,DT175MX
CB125T superdream
 Back to top
View user's profile Send private message You must be logged in to rate posts

iooi
Super Spammer



Joined: 14 Jan 2007
Karma :

PostPosted: 20:31 - 18 Jun 2008    Post subject: Reply with quote

This is going to fall under the consumer credit act.
Some ins co's will do monthly payments themselves and this does not constutite credit.
When you use someone like Bennets or any other broker to get your ins they will in effect, loan you the money so the ins co is paid and then charge you for doing this.
Try calling the Office of fair trading and see what they say. With the new laws/rules brought out this year. They may be able to help.
Just don't hold your breath
____________________
Just because my bike was A DIVVY, does not mean i am......
 Back to top
View user's profile Send private message You must be logged in to rate posts

ms51ves3
Super Spammer



Joined: 08 Jun 2007
Karma :

PostPosted: 22:56 - 18 Jun 2008    Post subject: Reply with quote

It is quite simple to see why they keep taking your money once you have crashed and no longer need the policy. If you crash near the beginning of the policy the insurance company still has to pay the same amount of money out as they would if you crashed near the end of the policy yet you would have only paid a small amount of money towards the policy.
 Back to top
View user's profile Send private message You must be logged in to rate posts

deliriousthun...
Spanner Monkey



Joined: 29 Mar 2008
Karma :

PostPosted: 23:17 - 18 Jun 2008    Post subject: Reply with quote

I haven't read the whole thread, and I suggest you read the small print.

However, the way I see it you shouldn't have to pay, when you pay for a years cover in full, and then you cancel the cover for any reason, you get the remaining cover refunded..

I don't see how this is any different.. they would expect you to get another bike and continue the policy.. since you are not getting another bike, you are cancelling the policy.. so you shouldn't be paying for any more cover..

They have made a full payout on a bike, having only received a part of the policy money, but that's what they're for.. they are an insurance company, they'll have to take losses every now and again, but they will try everything within their power not to..
____________________
Tom
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

iooi
Super Spammer



Joined: 14 Jan 2007
Karma :

PostPosted: 05:19 - 19 Jun 2008    Post subject: Reply with quote

deliriousthunder wrote:
when you pay for a years cover in full, and then you cancel the cover for any reason, you get the remaining cover refunded..

they are an insurance company, they'll have to take losses every now and again, but they will try everything within their power not to..


I guess you have never read the refund policies on many a bike ins then...... Max you will get back is 80% down to 0% after somewhere around 6 months.

Bennents are not a Ins company. They are brokers, who find you the best Shocked deal.
____________________
Just because my bike was A DIVVY, does not mean i am......
 Back to top
View user's profile Send private message You must be logged in to rate posts

ms51ves3
Super Spammer



Joined: 08 Jun 2007
Karma :

PostPosted: 09:09 - 19 Jun 2008    Post subject: Reply with quote

deliriousthunder wrote:
I haven't read the whole thread, and I suggest you read the small print.

However, the way I see it you shouldn't have to pay, when you pay for a years cover in full, and then you cancel the cover for any reason, you get the remaining cover refunded..

I don't see how this is any different.. they would expect you to get another bike and continue the policy.. since you are not getting another bike, you are cancelling the policy.. so you shouldn't be paying for any more cover..

They have made a full payout on a bike, having only received a part of the policy money, but that's what they're for.. they are an insurance company, they'll have to take losses every now and again, but they will try everything within their power not to..


That's completely wrong though because the people who are paying the full amount when the policy is taken lose out on the refund.

If what you said was the case they would just stop allowing people to pay monthly and everyone would have to pay the full amount up front.

You pay for the service for a year, yes. But if you claim you have got your money and used the service, it doesn't matter when during the policy you used it.

If you were able to get a refund of your money it would make it better to crash at the beginning of the policy because you'll get more money. That's just stupid because once again people who crash at the end of the policy will lose out.
 Back to top
View user's profile Send private message You must be logged in to rate posts

Polo
World Chat Champion



Joined: 05 Sep 2007
Karma :

PostPosted: 09:15 - 19 Jun 2008    Post subject: Reply with quote

Yeah, I would expect the full premium to be payable in the event of a claim. Certainly is where I work.

On the comment by the OP regarding this not being the case with the car then it may well be that the balance of premiums were deducted from the settlement. This is done as a matter of course with some of the brands that fall under the company I work for.

Thumbs Up
____________________
My mum smells your fingers
 Back to top
View user's profile Send private message You must be logged in to rate posts

Mal
Brolly Dolly



Joined: 31 Aug 2004
Karma :

PostPosted: 11:04 - 19 Jun 2008    Post subject: Reply with quote

Minty wrote:
Yeah, I would expect the full premium to be payable in the event of a claim. Certainly is where I work.

On the comment by the OP regarding this not being the case with the car then it may well be that the balance of premiums were deducted from the settlement. This is done as a matter of course with some of the brands that fall under the company I work for.

Thumbs Up


Ditto for the company I used to work for. If a claim is made during a policy term that the insurance company pays out on (whether it's stolen and unrecovered, stolen recovered and repaired, or a fault claim), then the full annual premium is payable. If this is being paid monthly, then the remaining premium is often deducted from the settlement cheque in cases of stolen unrecovered or when written off.
If however a non fault claim is made and the insurance company recovers all of its costs from the third party insurers you may still be able to cancel a policy mid-term at their usual cancellation rates.
____________________
Current: 2002 FJR1300, 1999 Thundercat, Previous: 1998 XVS650 Dragstar

"In the end we're all just chalk lines on the concrete - drawn, only to be washed away."
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

deliriousthun...
Spanner Monkey



Joined: 29 Mar 2008
Karma :

PostPosted: 13:26 - 19 Jun 2008    Post subject: Reply with quote

well fair enough, I didn't really think that through I guess.. and luckily I've never had to make a claim, so haven't had to go through that myself..

but:
iooi wrote:
I guess you have never read the refund policies on many a bike ins then...... Max you will get back is 80% down to 0% after somewhere around 6 months.


I know that's not right, cause I just got a refund for the remaining 5 months cover on my old policy after I sold that bike.. after already using 7 months of the cover..

unless I'm misunderstanding what you're saying..
____________________
Tom
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts
Old Thread Alert!

The last post was made 18 years, 117 days ago. Instead of replying here, would creating a new thread be more useful?
  Display posts from previous:   
This page may contain affiliate links, which means we may earn a small commission if a visitor clicks through and makes a purchase. By clicking on an affiliate link, you accept that third-party cookies will be set.

Post new topic   Reply to topic    Bike Chat Forums Index -> General Bike Chat All times are GMT + 1 Hour
Page 1 of 1

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You cannot download files in this forum

Read the Terms of Use! - Powered by phpBB © phpBB Group
 

Debug Mode: ON - Server: birks (www) - Page Generation Time: 0.13 Sec - Server Load: 0.14 - MySQL Queries: 14 - Page Size: 123.32 Kb