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Arai warranty contact

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flamy
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Joined: 27 Aug 2006
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PostPosted: 08:56 - 24 Jun 2009    Post subject: Arai warranty contact Reply with quote

I bought my Arai at the beginning of 2006, the other day riding to work I flipped the visor up and the mechanism at one side broke and now one side of the visor is flapping about.

I can't find any contact information whatsoever for Arai UK on the internet, so am wondering how do I get intouch with them or what's the procedure for warranty returns?
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tutton
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Joined: 04 Jan 2008
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PostPosted: 08:58 - 24 Jun 2009    Post subject: Reply with quote

You need to get in touch with pheonix distribution as they are the main arai importer for the UK
https://www.phoenixnw.co.uk/

Actually try this number
Call us: 01782 569 800
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Last edited by tutton on 09:00 - 24 Jun 2009; edited 1 time in total
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flamy
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Joined: 27 Aug 2006
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PostPosted: 08:59 - 24 Jun 2009    Post subject: Reply with quote

Perfect, thanks!
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chris-red
Have you considered a TDM?



Joined: 21 Sep 2005
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PostPosted: 09:07 - 24 Jun 2009    Post subject: Reply with quote

There fairly cheap to buy, I got a pair of official visor mechs for £7 delivered. Obviously if you can get them on warranty great, but I think it will be more trouble than it is worth.
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flamy
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Joined: 27 Aug 2006
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PostPosted: 15:37 - 24 Jun 2009    Post subject: Reply with quote

Just rang Phoenix they are sending me a replacement out free of charge. Thumbs Up
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