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New dianese jacket busted a seam :(

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Trylski
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Joined: 17 Feb 2008
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PostPosted: 19:02 - 24 Apr 2009    Post subject: New dianese jacket busted a seam :( Reply with quote
I bought this lucky pelle dianese jacket about 3 weeks ago. I've just noticed that a seam in the cuff has broken. Sadest thing is I threw the receipt for it away yesterday and I cant find it in my bin.

I got it from Infinity in portsmouth and I was wondering what people would do?

Dunno what I would say to them at the shop... Dunno what they would do either so...

suggestions?

*edit* found the receipt
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Current Bike: Suzuki Bandit N600 '99,
- CBT: Passed 02/2008 - Theory : Passed 24/02/09 Test: Passed 09/03/09 - 2011 33bhp over

Last edited by Trylski on 19:18 - 24 Apr 2009; edited 2 times in total
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ms51ves3
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Joined: 07 Jun 2007
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PostPosted: 19:04 - 24 Apr 2009    Post subject: Re: New dianese jacket busted a seam :( Reply with quote
Trylski wrote:
suggestions?


Don't throw the receipt away next time Rolling Eyes You do know that pretty much everything has a guarantee for 12 months, you should always keep your receipts.
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Trylski
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Joined: 17 Feb 2008
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PostPosted: 19:16 - 24 Apr 2009    Post subject: Reply with quote
Right I've just ripped open all the bin bags and ive managed to find the reciept.
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TheFoxyDuke
Nitrous Nuisance



Joined: 11 Mar 2009
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PostPosted: 19:38 - 24 Apr 2009    Post subject: Reply with quote
If not, and you'd paid by debit / credit card it should'vs been covered on that.

Credit cards are great for bigger purchases because of the purchase protection they offer for free. Laughing

Obviously only good if you can pay off the balance each month though Rolling Eyes


Anyway, you'd expect better from a 'quality' manufacturer like Dainese. Not cheap gear either!

FoxyD
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iooi
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Joined: 14 Jan 2007
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PostPosted: 19:47 - 24 Apr 2009    Post subject: Reply with quote
TheFoxyDuke wrote:
If not, and you'd paid by debit / credit card it should'vs been covered on that.

Credit cards are great for bigger purchases because of the purchase protection they offer for free. Laughing

Anyway, you'd expect better from a 'quality' manufacturer like Dainese. Not cheap gear either!

FoxyD


1st port of call is back to retailer to resolve. Even without the reciept, they should at least send it for repair, or even exchange.
This all falls under the sale of goods act.

Maestro debit card... No come back.
Visa credit or debit... Again not a lot that can be done. Yes they maybe faulty, but the goods would have to be returned and the retailer would have to say they are not going to do anything.
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Trylski
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Joined: 17 Feb 2008
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PostPosted: 20:06 - 24 Apr 2009    Post subject: Reply with quote
I paid cash. I'd sold my old bike the day before. But yeah I'm going there tomorow to see what they can do about it.
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olionel
Brolly Dolly



Joined: 22 Dec 2006
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PostPosted: 11:41 - 26 Apr 2009    Post subject: Reply with quote
Hmm.. next time buy from HG... theyre doing 10% of now aswel ifyou register at the 4theride website. Sorry this isnt really helpful is it.
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Wafer_Thin_Ham
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Joined: 18 Nov 2005
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PostPosted: 06:53 - 27 Apr 2009    Post subject: Reply with quote
Dainese stuff is getting poorer and poorer in quality these days. Most of their stuff appears to be rather overpriced too.
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Louise
World Chat Champion



Joined: 22 May 2006
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PostPosted: 07:03 - 27 Apr 2009    Post subject: Reply with quote
Quote:
Infinity in portsmouth

Southampton dont you mean??
Bank statement might help for future reff.
Some stuff that has gone wrong (Xbox/Helmet warrenty) both stores took a bank statement Smile
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Trylski
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Joined: 17 Feb 2008
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PostPosted: 10:38 - 27 Apr 2009    Post subject: Reply with quote
Yeah southampton even. Even when I'm going through southampton I think I'm in portmsouth...

They said they'd send it to get repaired and phone me when its back.

Tbh If it goes again I'll be asking for a refund...
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Current Bike: Suzuki Bandit N600 '99,
- CBT: Passed 02/2008 - Theory : Passed 24/02/09 Test: Passed 09/03/09 - 2011 33bhp over
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Old Thread Alert!

The last post was made 16 years, 296 days ago. Instead of replying here, would creating a new thread be more useful?
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