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Azonicben
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PostPosted: 19:08 - 27 Apr 2009    Post subject: Watchdog BBC 1 now Reply with quote

The dvla messups on watchdog now all the people losing their bike entitlement
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RS2MATRIX
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PostPosted: 19:48 - 27 Apr 2009    Post subject: Reply with quote

missed it Sad
what was it generally about and does it affect us all or.....?
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priestessuk20...
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PostPosted: 19:48 - 27 Apr 2009    Post subject: Reply with quote

Hubby had that problem and lost his tank license too
not as we needed that back here !!!
But at over £600 to retake his bike test Evil or Very Mad
DVLA dont make mistakes yea right, lol
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Tonka
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PostPosted: 19:56 - 27 Apr 2009    Post subject: Reply with quote

Basically it was a piece about people losing various driving licence entitlements when sending their licences in for updating - name changes, address changes. Licence comes back with bike licence missing, car licence missing or one had his car removed and a bike added, and one had a tank licence added. DVLA refuse to admit it's their mistake and people have to re-sit! Have to send original documents and DVLA destroy and keep on file for just 10 years.

Solution is apparently to request a freedom of information report from them to verify what they have for you on file BEFORE you send your licence off that way it's their record that you will ask them to agree to if anything goes wrong!

Complete nightmare for those involved including a Police Motorcyclist who lost his bike licence and had to re-sit!! Shocked
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PsychoHippy
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PostPosted: 19:57 - 27 Apr 2009    Post subject: Reply with quote

The moral is to make sure you photo copy both sides of both bits of your liscence, that way, when then fuck up you have proof.
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Kickstart
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PostPosted: 19:59 - 27 Apr 2009    Post subject: Reply with quote

Hi

They have been doing this for decades, but it does seem to have got worse over the last couple of years.

PsychoHippy wrote:
The moral is to make sure you photo copy both sides of both bits of your liscence, that way, when then fuck up you have proof.


From most things I have heard they don't care about a photocopy as they did not regard it as proof. They think there joke database is more reliable than a photocopy.

All the best

Keith
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Tonka
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PostPosted: 20:00 - 27 Apr 2009    Post subject: Reply with quote

Apparently NOT PsychoHippy - they only accept originals, hence the Freedom of Information Report!

A right faff but got to be better than re-sitting!!
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ms51ves3
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PostPosted: 20:04 - 27 Apr 2009    Post subject: Reply with quote

Would they not accept a test pass certificate as proof?
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iooi
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PostPosted: 20:06 - 27 Apr 2009    Post subject: Reply with quote

Nice little earner for them at £10 a throw for the freedom of information....
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deanoet
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PostPosted: 20:10 - 27 Apr 2009    Post subject: Reply with quote

Kickstart wrote:

PsychoHippy wrote:
The moral is to make sure you photo copy both sides of both bits of your liscence, that way, when then fuck up you have proof.


From most things I have heard they don't care about a photocopy as they did not regard it as proof. They think there joke database is more reliable than a photocopy.


They will if you get it signed by a solicitor, but again, unless you know a solicitor, it is just adding to the cost

I got my copies signed and stamped by a solicitor, but only cos mum worked at one and they didnt charge. Smile
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sickpup
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PostPosted: 20:19 - 27 Apr 2009    Post subject: Reply with quote

Tonka wrote:
Apparently NOT PsychoHippy - they only accept originals, hence the Freedom of Information Report!

A right faff but got to be better than re-sitting!!


I think you mean a 'subject access request' under the Data protection act.
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Kickstart
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PostPosted: 20:28 - 27 Apr 2009    Post subject: Reply with quote

deanoet wrote:
They will if you get it signed by a solicitor, but again, unless you know a solicitor, it is just adding to the cost


Not so sure given that they have refused to accept police records as proof that they are wrong.

Only way to find out for certain will be when they lose your details Confused .

I wonder if a signed photocopy would be acceptable to a court though? Could be interesting to take the DVLA to the small claims court for the costs involved in taking your test again using the photocopies as proof of their incompetence.

All the best

Keith
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Charlie
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PostPosted: 20:42 - 27 Apr 2009    Post subject: Reply with quote

For us "young'ens" do you think our pink sheet pass sheets will do?
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deanoet
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PostPosted: 20:43 - 27 Apr 2009    Post subject: Reply with quote

I was told that it would be accepted. Like you say, only way to find out would be for them to lose it
As to do my future job (hopefully) i need to have had my car license for 2+ years, losing the license would suck. Smile


On a side note i dont think it is as common as is suggested. They deal with millions of these, and lose a handful. Still not good, but you have to be very unlucky for it to happen. Doesnt make it suck less if it does mind. Smile
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Hetzer
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PostPosted: 20:54 - 27 Apr 2009    Post subject: Reply with quote

The Civil Service, which is the people who are in it, is as big an evil as govt. It is comprised mainly of small and narrow-minded retards who have been given huge amounts of power, which they are intellectually ill-suited to handle and bound, by virtue of psychological deficiencies, to abuse.

I call it 'Kapo Syndrome'. Little hitlers, given a uniform and a stick and told they can tell it like it is to the common prols.

They are vermin, true enemies of the people. The police are the very worst of them, followed very closely by the scum in Customs & Excise, and the DVLA not far behind.
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ben350
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PostPosted: 21:06 - 27 Apr 2009    Post subject: Reply with quote

I got the lady at the DVLA to photocopy and stamp it with their date stamper.

Funny thing is the woman reckoned it was an old problem Rolling Eyes

Edit; why not simply report it as stolen everytime you need a new licence, most updates cost money and the beauty would be you dont have to send off the original Wink
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pa_broon74
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PostPosted: 21:21 - 27 Apr 2009    Post subject: Reply with quote

I just sent mine away for updating. I photocopied it and got the most senior person available to sign it. If its good enough for a passport photo...

That said, it came back with everything intact ( and was suprisingly clear of points...) I was worried that they'd remove all the towing and minibus entitlements as you now have to take seperate tests to acquire them. I certainly wouldn't put it past the DVLA to remove these as a revenue generating process...

For what its worth, I took all my stuff into a local DVLA office and they sent it all away internally. Probably make no odds but I still beleive its better to speak to a face as opossed to some random at the end of a telephone line.

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Hetzer
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PostPosted: 21:24 - 27 Apr 2009    Post subject: Reply with quote

ben350 wrote:
I got the lady at the DVLA to photocopy and stamp it with their date stamper.

Funny thing is the woman reckoned it was an old problem Rolling Eyes

Edit; why not simply report it as stolen everytime you need a new licence, most updates cost money and the beauty would be you dont have to send off the original Wink


That's what I've done every time. An added advantage is one builds up a collection in lots of different names. Thumbs Up
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ms51ves3
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PostPosted: 21:44 - 27 Apr 2009    Post subject: Reply with quote

Now on iPlayer.

Clicky


Last edited by ms51ves3 on 17:47 - 28 Apr 2009; edited 1 time in total
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Skudd
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PostPosted: 21:47 - 27 Apr 2009    Post subject: Reply with quote

ms51ves3 wrote:
Would they not accept a test pass certificate as proof?


Yes, but you send that off for your license and they then destroy that.
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ms51ves3
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PostPosted: 21:49 - 27 Apr 2009    Post subject: Reply with quote

Skudd wrote:
ms51ves3 wrote:
Would they not accept a test pass certificate as proof?


Yes, but you send that off for your license and they then destroy that.


I've still got mine filed away. The examiner sent my licence off and gave me a pass certificate to use if I need to produce my documents.
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AppleJoe
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PostPosted: 21:55 - 27 Apr 2009    Post subject: Reply with quote

Hetzer wrote:

That's what I've done every time. An added advantage is one builds up a collection in lots of different names. Thumbs Up


How come you can change your name on each one?
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Hetzer
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PostPosted: 21:57 - 27 Apr 2009    Post subject: Reply with quote

AppleJoe wrote:
Hetzer wrote:

That's what I've done every time. An added advantage is one builds up a collection in lots of different names. Thumbs Up


How come you can change your name on each one?


Because there's no law that says you can't. Same for passports. I always send a statutory declaration, just to speed things up, even though it's not legally required.
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Stelmer
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PostPosted: 22:40 - 27 Apr 2009    Post subject: Reply with quote

Regarding the photo's,

I will be getting a solicitor to keep copies of my existing license so if anything happened, I will take action.

I'm also going to include a letter to the DVLA stating them of this which will be written by the solicitor.
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UnknownStuntm...
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PostPosted: 07:25 - 28 Apr 2009    Post subject: Reply with quote

Hetzer wrote:
evil, narrow-minded retards, psychological deficiencies, hitlers, vermin, enemies of the people, scum

Heehee another classic Hetzer rant....

I completely agree though, they are completely arrogant in their defence of their systems. If it happened to me I'd be documenting everything and claiming it back either in actual cash or 'number of windows broken' at the nearest office.
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