dongle

minibird · Borekit Bruiser Joined: 14 Jun 2008 Karma :

Have got a dongle from 3 and cant get it to work, am on the verge of sending it back. Anyone got any ideas ?

Bendy · Mrs Sensible Joined: 10 Jun 2002 Karma :

Telling us a bit more about how it won't work and what you're trying to make it work with would be a start...

CaNsA · Super Spammer Joined: 02 Jan 2008 Karma :

What Bendy said.

Are you using it via USB? I have known them not to work on some USB ports as they cannot get enough power to function correctly.

minibird · Borekit Bruiser Joined: 14 Jun 2008 Karma :

I am using it in a usb is there any other way to use it?

When I click on the shortcut the box comes up ok and then it tries to connect, but a box comes up and says unable to connect check settings. Have been on the 3 site and followed the steps given but still not made a difference.

Apologies for any thickness on my part, am not very technically minded Embarassed

UnknownStuntm... · World Chat Champion Joined: 13 Sep 2007 Karma :

ok I've got experience with Voda, not 3. But, they're all the same kinda idea. If your PC finds the device, it's most probably working properly. The issue will only be resolved when you call the tech support and get them to do some diagnostics with you. Most of the time you'll find either the SIM isn't activated, or it's on the wrong tariff, or they've blocked data for it, or something equally as dim...

minibird · Borekit Bruiser Joined: 14 Jun 2008 Karma :

the green light comes on on the dongle and it says in the book that wouldnt happen if it wasnt inserted and installed properly

will give them a ring thanks

Chriss · World Chat Champion Joined: 07 May 2005 Karma :

Hi, within Ubuntu, opening up wvdial is often enough.

Have a google for wvdial. Thumbs Up

(This is assuming you run Ubuntu, you've not stated)
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minibird · Borekit Bruiser Joined: 14 Jun 2008 Karma :

never heard of it, so dont know if it is running or not.

the tech people have rung me twice today but been at work will try on my next day off

numark1 · Scared of girls Joined: 09 May 2004 Karma :

Have you checked you've got coverage in your area? Probably can't connect because it's not in an 3G area.

UnknownStuntm... · World Chat Champion Joined: 13 Sep 2007 Karma :

Chriss · World Chat Champion Joined: 07 May 2005 Karma :

Whosthedaddy · Super Spammer Joined: 11 Dec 2005 Karma :

I had trouble with my dongle from 3.

The software that came with the dongle wouldn't work so had to get the customer support to do whilst on the phone.

We did have a bit of trouble a while back after our youngest started touching the computer. It just wouldn't log on, turned out it was due to the incorrect option on the connection screen.

On ours (in Aus) we have 2 selections on a drop down tab next to 'connect' and my son had selected the wrong one and hence why we couldn't get on.

I also found that it wouldn't work if the wireless switch on the laptop was on. To be wireless with the dongle the laptop couldn't be wireless????

^ Its a bit confusing I know, I'm sorry.
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