www.beware-bennetts-insurance-cancellation-policy.co.uk

[spring3r]

https://www.beware-bennetts-insurance-cancellation-policy.co.uk

[FerretFing]

Swinton recently tried to bum me too - was only 2 months into a fully paid up policy for a year - they wanted £50 cancellation fee which would`ve ended up costing me overall!(the amount for the year was £68 to start with - yes I`m old ). I told them to sod off basically & I was paying nothing! I said let the policy lapse as we won`t be making a claim etc - the bike had been sold on. Cheeky fuckers!

[Gordy85]

That's not good, my old insurance is with Bennetts and I have to cancel it soon :/

[Ste]

Cancellation charges apply with lots of insurance companies, it's nothing unique to Bennetts.

[bunglehaze]

Yeah but bennetts are particularly bad. I had a bike for 2 months which I upgraded because the gearbox went, they could not offer me anywhere close to my best premium on the new bike so I cancelled. Out of the £400 I got £60 back, the rest 'apparently' were admin fees and the like.

Robbing Tw@ts!

leigh
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[BenR]

[theopj]

I think they all do it - or try to. I was with Bennetts during my 1st year and they wanted stupid money to alter or cancel my policy when I bought another bike with 7 weeks till it was due to finish, so I vowed never to use them again after seeing a few bad things elsewhere.

I took out an MCE policy last friday, but when I got the documents through by email it didn't cover any of the extra's I had specified and agreed the price on. Rang up on Saturday and then Monday to try and resolve it and they basically accused me of accepting a standard policy and I would have to pay £10 to listen to the recording proving it - funnily enough they didn't have any recording of the actual quotes! So I told them I wanted to cancel it before it due to go live the next day. They agreed to this but I'd still have to pay £30 admin fee (and another £20ish from the actual insurer but they took that off quite quickly once I moaned that it hadn't even started yet). I got the details of who to complain to I made a complaint and detailed out the phone calls I'd had with the sales agent, and today I had an email saying "we can confirm that following an investigation we have agreed on this occasion to give a full refund of monies." So hopefully that's a bit of a result (hasn't come back onto my credit card yet), and while I probably won't be rushing to use them again I still don't think their as bad as Bennetts seem to be.

On another note - Dial Direct are part of the same group as Bennetts as well, just something to bear in mind.
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Suzuki Bandit SA 1250 & Honda CB750F2T

[bazza]

Could this be the same Bennetts insewerance company that cancel your insurance, not inform you and then nine months later try to renew it and take money from your account without telling you? That Bennetts?
____________________
"That's it. You people have stood in my way long enough. I'm going to clown college."
'98 Ducati 750SS, '08 Suzuki GSX650F ©2004-2014, Bazza's Harmless Banter

[iooi]

[theopj]

This is what is in their documents....and they said the same on the phone when I was taking the policy out. I'm pretty sure if you don't challenge it and have a case they would be keeping the £30!

Cancellation
Once you have entered into this insurance contract with us, you are entitled to 14 days to decide whether you wish to proceed known as a "Cooling off Period", and this
commences from either; the day of conclusion of the contract or the day on which you receive the full terms of the contract, detailing the full contractual terms, conditions and
other information to the contract, whichever is later. A pro rata charge will be made for this period of cover by your insurer (unless otherwise specified in policy book) and
MCE will also make a £30 charge to cover the administration costs of setting up and cancelling the policy. The certificate of insurance must be returned. Exclusions do
apply please contact 0870 420 75 09 for further details.
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Suzuki Bandit SA 1250 & Honda CB750F2T

[arry]

[ms51ves3]

[Kwaks]

If Bennetts are so bad at charging admin fees when you cancel a policy then why would YOU cancel it?

If Bennets cancelled it, for instance if they discovered you no longer had an insurable interest in the bike (ie sold it) then surely no fee will apply?

They cannot offer insurance on the terms above, therefore surely they need to terminate the policy? However cancellation fees will not apply as you have not actually asked them to cancel
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www.cliqueycuntsmcc.co.uk
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[arry]

[The Shaggy D.A.]

Given the amount of actual admin time taken to cancel a policy, I'd bat an eyelid at anything over a fiver. The muppets answering the phone and putting the tick in the box are probably paid what, maybe £7 an hour tops? For 5 minutes actual work, that's about 58p. Add a sheet of A4, envelope, a stamp and the time to print and mail, you've maybe got a whole quid's worth of time and materials.
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Chances are quite high you are not in my Monkeysphere, and I don't care about you. Don't take it personally.
Currently : Royal Enfield 350 Meteor
Previously : CB100N > CB250RS > XJ900F > GT550 > GPZ750R/1000RX > AJS M16 > R100RT > Bullet 500 > CB500 > LS650P > Bullet Electra X & YBR125 > Bullet 350 "Superstar" & YBR125 Custom > Royal Enfield Classic 500 Despatch Limited Edition (28 of 200) & CB Two-Fifty Nighthawk > ER5

[arry]

[The Shaggy D.A.]

Any so called "losses" they might incur with a cancellation is already reflected in the amount that is refunded. To charge an extra "admin fee" to carry out a 5 minute (if done slowly) task is just further rape.

[edit] Bennetts is a trading name of BISL Ltd, part of the BGL Group, which consists of 6 companies. Overall, they reported a profit of £43 million, with a growth of 43% in 2007/2008. The Bennetts brand had a 56% increase in profit.

I don't think finding money for their canteen and coffees is a problem.
____________________
Chances are quite high you are not in my Monkeysphere, and I don't care about you. Don't take it personally.
Currently : Royal Enfield 350 Meteor
Previously : CB100N > CB250RS > XJ900F > GT550 > GPZ750R/1000RX > AJS M16 > R100RT > Bullet 500 > CB500 > LS650P > Bullet Electra X & YBR125 > Bullet 350 "Superstar" & YBR125 Custom > Royal Enfield Classic 500 Despatch Limited Edition (28 of 200) & CB Two-Fifty Nighthawk > ER5