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Car insurance claim - how much does it affect me?

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DanceLikeAMon...
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PostPosted: 14:58 - 06 Jan 2010    Post subject: Car insurance claim - how much does it affect me? Reply with quote

Afternoon all.

I was backing out of the car park at work this afternoon and was paying so much attention to the snow that I failed to see a car parked behind that I backed into and dented their wing. Rolling Eyes

Totally my fault and I've given him my details to do it through the insurance as I've only got £100 excess, but never having made a claim before I was just wondering how much it will affect future premiums.

I've only got one years NCB which I will obviously lose, but anyone got a rough idea what % my premiums will jump up next year - or is it dependant on the size of the claim against me (Which I don't think will be massive)?

Ta moochly!

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JonB
Afraid of Mileage



Joined: 03 Jun 2004
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PostPosted: 20:28 - 06 Jan 2010    Post subject: Reply with quote

I can't give you a specific answer as I don't work in the industry per se. However I would be led to believe that your premium would probably suffer more if you did damage to the third party as in the insurers eyes you would be more of a liability to insure.

I'm not sure though, some insurers when they quote you ask for how much the overall claim cost. So it maybe based on cost.

I wouldn't worry too much though. On a group 1 citroen C1 I paid £392 fully comp last year with 2 years NCB.

I did a quote last night for a group 6 1.6 Golf MKIV with no NCB, 21 yo and 1 at fault claim costing £4500 and was quoted £445 fully comp. So it may not affect your premium as much as you think.

End of the day mate, don't feel bad about your accident, it happens to everyone. It is hard to concentrate 100% of the time on everything around you, especially when condition are as adverse as they are.

What insurance company are you with btw? I'm with Bell and their claims department is absolutely poo, i've been doing all the chasing and only found out my car was a total loss after I rang them! It's been two weeks and I still don't have a courtesy car!!!!
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DanceLikeAMon...
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PostPosted: 22:40 - 06 Jan 2010    Post subject: Reply with quote

Cheers for those reassuring word Jon.

It's First Direct I'm with. I've no idea how good or bad they are (yet!) as the only correspondence I've had is them sending me my insurance quote and thanking me for my money. Laughing
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G
The Voice of Reason



Joined: 02 Feb 2002
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PostPosted: 10:13 - 07 Jan 2010    Post subject: Re: Car insurance claim - how much does it affect me? Reply with quote

Your excess is only paying for your own stuff - you won't have to pay out at all. However, I'd be tempted to see how much it costs and consider paying out of my own pocket.

Some companies care about the amount, some don't ask.

Remember a claim will affect all insurance policies you take out for the next three to five years. However, with decent no claims from other policies, I was surprised to still be offered £100 TPO on a GSXR1000 despite two claims from two years ago.
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DanceLikeAMon...
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PostPosted: 11:34 - 07 Jan 2010    Post subject: Reply with quote

Cheers G, I thought you paid the excess on any claim. That's good to know.

I did think about offering the guy cash, but he was a real nerdy character (taking photos of the bump, making me write the exact time it occured in the January page of his pocket diary etc.) so I couldn't be arsed.

Fully comp on my car is only about £250 at present, so it hopefully won't leap up too horribly! (he says typing with fingers crossed)
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JonB
Afraid of Mileage



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PostPosted: 19:49 - 07 Jan 2010    Post subject: Reply with quote

Not one to kick you whilst you are down, but I have served a couple of customers who are claiming through third party insurers for courtesy vehicles who are with First Direct and I haven't heard pretty things about their claims process. However you might be lucky. Smile
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damz
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PostPosted: 22:19 - 07 Jan 2010    Post subject: Reply with quote

may be worth paying for it yourself, its a lot cheaper for everyone if you pay for it yourself. if insurers take it to get repaired the garage will claim all kinds of stuff is broken/damaged and rack up a fortune because insurers always pay out. now of course you wont pay for this but when you need to insure again it will add quite a bit of you have an expensive claim.

i bumped into a vectra a few years ago, must have been around 2mph or less, visible damage was a scuff on the bumper. total cost.... £1.6k, they replaced the entire back end of the car when there was no need to simply because insurers will pay out.

find out how much it would cost to repair yourself before going to insurers, paying a higher premium for the next 3 years and loosing a years ncb might be worth more than you save.
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DanceLikeAMon...
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PostPosted: 11:06 - 08 Jan 2010    Post subject: Reply with quote

Yeah, but as I mentioned further up he didn't appear to be the sort who would let me get it fixed for him. Too late now anyhoo as I didn't take any of his details and his car hasn't been in the carpark since I hit him.
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JonB
Afraid of Mileage



Joined: 03 Jun 2004
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PostPosted: 18:25 - 08 Jan 2010    Post subject: Reply with quote

Damz wrote:
may be worth paying for it yourself, its a lot cheaper for everyone if you pay for it yourself. if insurers take it to get repaired the garage will claim all kinds of stuff is broken/damaged and rack up a fortune because insurers always pay out. now of course you wont pay for this but when you need to insure again it will add quite a bit of you have an expensive claim.

Common misconception. Bodyshops really value their relationships with insurers as getting a decent reputation can get them loads of business. For example RBS underwrite 40% of the British car insurance industry. If a bodyshop wins their business they get shedloads of money.

You will find that many bodyshops won't repair damage that hasn't been declared to the insurance companies. They reason that other damage gets repaired is cause the policyholder has given them inaccurate information! (I.e they have been commiting insurance fraud - pushing everyone elses insurance premiums up).

Bodyshops get the big bucks from Non-fault repairs and referals. It's a really complex and dirty system, basically if you are a policyholder of direct line and you have a crash that wasn't your fault and you didn't know that you don't actually have to contact your own insurer at all if you have been hit by some body else. Someone (like me) will capture the non-fault claim and bill the third party insurer for courtesy car provision at an inflated rate.

For example, insurance companies hire a Ford KA from us for about £9-15/day. If we get a turnaround before the third party insurer is aware they need to payout for a car, then we will bill them £34.97/day. You think this is bad, a lot of credit hire companies would charge £200+/day for the equivalent vehicle.

The same goes for the bodyshop industry, their labour rates are about £20/hr, but through the same process they can and will bill out third party insurers not aware of claims quick enough £36-40/day.

Some insider info for you there.
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G
The Voice of Reason



Joined: 02 Feb 2002
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PostPosted: 19:40 - 08 Jan 2010    Post subject: Reply with quote

Jon B wrote:

Common misconception.
....
Bodyshops get the big bucks from Non-fault repairs and referals. It's a really complex and dirty system, basically if you are a policyholder of direct line and you have a crash that wasn't your fault and you didn't know that you don't actually have to contact your own insurer at all if you have been hit by some body else.

Isn't that quite likely to be the case here?
Further, I'm not convinced that plenty of body shops won't wack on a big charge regardless when they here the word 'insurance', even if they don't always make it look like that to you Smile.
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MarJay
But it's British!



Joined: 15 Sep 2003
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PostPosted: 15:11 - 09 Jan 2010    Post subject: Reply with quote

I went to an accident repair centre with my Mrs's Peugeot 206 which had a dent in the wing from some dozy cow who reversed into it and left her details. They gave me two options:

1.) pull out the dent and respray, cutting it in on the panel

2.) replace the whole panel, spraying the door and the bonnet too to cut in with the panel so the repair wouldn't be noticeable.

Option 1 (£600)

Option 2 (£1200)

I was told only to go for Option 2 if I was going through insurance as Option 1 is a perfectly acceptable and not noticeable repair.

Go figure.
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DanceLikeAMon...
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Joined: 24 Sep 2004
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PostPosted: 17:28 - 09 Jan 2010    Post subject: Reply with quote

My crappy week continues Sad

Re-mounting my wall speakers in my living room and managed to drill straight through a water pipe, so that was £85 to the plumber (pricey, but he was here within 10 minutes of me calling on a snowy Saturday and had it all sorted in 30 minutes so can't complain too much).

These things happen in threes, so any bets on what is going to happen next? Almost fell on my arse on the way to supermarket to get beer while a load of teenagers laughed at me so maybe that's the last one.

Think I'll go buy a lottery ticket now.
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