Comp Help (spyware)

[ChowderV4]

I have little to no knowledge about computer virus's etc, i seem to have got a virus or spyware on my profile, it doesnt affect the other 2 profiles on the comp just mine.
Im running windows xp (yes very outdated)
and all i have is microsoft essentials, i have done 2 full scans and picked up a trojan horse but whenever i sign into my profile microsoft essentials doesnt open and some other virus scanner keeps popping up, which isnt on the compter so i assumed was the virus so i didnt accept anything.

any idea of how to get rid of it or am i fooked.
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V4 Is The Law

[Hetzer]

Try doing a restore-point to a time before the problem appeared. It tends not to work with later versions of the malware I think you're describing but it's worth a shot as not all malicious websites have the latest version of it.
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"There's the horizon! Ride hard, ride fast and cut down all who stand in your way!"

[Scotsman37]

Try this very good malware/spyware/virus software detection/removal program as I personally think it's amazing and FREE, and why it's free because you have to buy it if you want automatic updates with continual protection.


Once installed, run the update to get the latest version of anti virus/malware known list, then run at Full Scan. So just run it when ever you suspect foul play!

https://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

[panrider_uk]

As above.

Boot the pc into "Safe Mode With Networking" (Press F8 while booting) then download and run Malwarebytes.

You'll want to run it several times to be sure the system is clean.

Once its clean, pay to register it so that you get realtime protection otherwise you'll probably just get infected again. Its not expensive - around £20. That's a one off payment that let you get all future updates.

Mark
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Current bikes: Honda ST1100 Pan European. Moto Guzzi V85 TT Travel

[panrider_uk]

[Hetzer]

[panrider_uk]

Second option down on the F8 boot menu I think.

Mark
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Current bikes: Honda ST1100 Pan European. Moto Guzzi V85 TT Travel

[doggone]

Google the name of the thing and you'll find some info.
Bleeping computer has good guides to get rid of them manually if the first stop Malwartebytes can't do it.

[ChowderV4]

Cheers lads, im running the scan normally now, i'll run it in safe mode next.
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V4 Is The Law

[ChowderV4]

Scotsman you bean!

all sorted and cleared, thanking muchly.
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V4 Is The Law

[Scotsman37]

Happy to help!