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Handsome
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PostPosted: 18:19 - 06 Apr 2011    Post subject: konnect-enterprises...connectsafetysystems ?... Reply with quote

So, I order a part for the bike from said konnect-enterprises on the 26th of last month which was a Saturday, payed by paypal and the listing says delivery ' Usually within 3-4 working days ' and posts two days after payment has cleared.

Now, am I right in thinking paypal is instant ?...As in Saturday/Monday the payment would be cleared ( money has left bank account-checked ) which means if he doesn't post it until the Wednesday, counting four working days for a signed for delivery it should have been here by the following Tuesday ?...

Alas no part has turned up ( it'll be two weeks this Saturday )

He still hasn't ' checked/ticked ' the posted box on the add, hasn't responded to an email send through eBay, hasn't responded to an email sent to his business email and his phone number gives the ' Disconnected ' tone...

He does say in his eBay advert/shop that that he is currently moving premises to be able to hold more stock, his rating is pretty high ( I know it means shit on eBay ) and apparently his postage times are spot on, but surely waiting nearly two weeks for a part is taking the piss, the bike has been sat in the Garage since the 24th of last month in bits as I'm waiting on this part and having to get lifts to and from work as I'm bikeless...

Anyone know this bloke or has anyone had dealings with him at all previously as I'm about to ' Dispute ' the sale now as he's doing my fucking coconut in by not responding and having recieved no part...

I'm going to need to learn how to ride again at this rate !!!

Thoughts/options ?...
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iooi
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PostPosted: 18:40 - 06 Apr 2011    Post subject: Reply with quote

Don't you have to wait 10 days before you can start a non reciept dispute.....

Get it started now. he has had the chance. A swift kick from PP might just stir him into action.
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JP7
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PostPosted: 18:44 - 06 Apr 2011    Post subject: Reply with quote

I'd have expected to receive some sort of apology for the delay, it's not on, really.

It may be worth putting in a non-received item dispute with Paypal and seeing what happens, especially if he's ignoring emails from you.
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Handsome
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PostPosted: 19:00 - 06 Apr 2011    Post subject: Reply with quote

Well I've ordered another part from another seller, I'll get a dispute in for this one, if it does turn up ( doubtfull ) one of them will just go straight back on eBay...

Seriously doing my coconut in, hate not having the bike, hate having it in bits and hate having my fucking time wasted...
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JP7
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PostPosted: 19:03 - 06 Apr 2011    Post subject: Reply with quote

Well that's the problem, isn't it, you've ordered the part because you need it now... not in over two weeks.
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Handsome
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PostPosted: 19:16 - 06 Apr 2011    Post subject: Reply with quote

Even if it does turn up I'll leave feedback judging by how I've been treated...

If he'd have responded with ' Sorry mate, due to moving premises I've gotten snowed under blah blah blah ' I'd have said well courier it over in 24 hours and we'll say no more about it, but he hasn't responded to any method of contact and his phone number's disconnected, fuck him, he's had his chance...

Let this serve as a future warning then to any further customers of his that are thinking of buying any of his other parts...
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Handsome
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PostPosted: 15:53 - 09 Apr 2011    Post subject: Reply with quote

Still heard nothing, dispute's gone in, ordered another part from another seller Wednesday, came this morning, bike's fixed...
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