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What is the name of the act?

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thegubner
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Joined: 25 Mar 2007
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PostPosted: 12:22 - 15 Jun 2011    Post subject: What is the name of the act? Reply with quote

Where you if you buy something online and its faulty you can return it regardless? Is it something to do with distance?

Ta.
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SlimRick
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Joined: 29 Sep 2008
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PostPosted: 12:23 - 15 Jun 2011    Post subject: Reply with quote

The Consumer Protection (Distance Selling) Regulations 2000

https://www.legislation.gov.uk/uksi/2000/2334/contents/made
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BigTobyD
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PostPosted: 12:28 - 15 Jun 2011    Post subject: Reply with quote

https://www.oft.gov.uk/about-the-oft/legal-powers/legal/distance-selling-regulations/
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Rogerborg
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Joined: 26 Oct 2010
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PostPosted: 12:29 - 15 Jun 2011    Post subject: Re: What is the name of the act? Reply with quote

^^^
That.

theguvnor wrote:
Where you if you buy something online [...] you can return it regardless?


EFA. There's no need to give a reason. Don't get into an argument about whether it works or not, just cite the Distance Selling Regulations and return it for a full refund.
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GREENI3
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PostPosted: 13:08 - 15 Jun 2011    Post subject: Reply with quote

https://www.which.co.uk/consumer-rights/sale-of-goods/understanding-the-sale-of-goods-act/
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Mr.Everready
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Joined: 28 Mar 2003
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PostPosted: 13:51 - 15 Jun 2011    Post subject: Re: What is the name of the act? Reply with quote

theguvnor wrote:
Where you if you buy something online and its faulty you can return it regardless? Is it something to do with distance?

Ta.


If it's faulty it's really got nothing to do with the distance selling stuff.
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