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Ebay Address Cock Up

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CaNsA
Super Spammer



Joined: 02 Jan 2008
Karma :
PostPosted: 11:47 - 14 Jun 2011    Post subject: Ebay Address Cock Up Reply with quote
Moved house about 3 months ago,
Changed addresses on Paypal and Ebay accounts a week after the move.

Everything I "Buy It Now" from Ebay gets sent to my old address.

Quote:

Jenny Downs
Welcome to eBay Live Help, my name is Jenny. Please give me a few moments while I verify your account details.
Jenny Downs
I have verified your account. How may I help you today?
zxr400l1
Hi
everything i order is getting to my old address, xxxxxx road
zxr400l1
I updated my account info over a month ago and it still happens.
zxr400l1
my new address is xxxxxx street
Jenny Downs
I realise the importance of this to you. Aside from your old address, would there be anything else I can assist you with?
zxr400l1
no
Jenny Downs
Alright. Please give me few minutes to check on this for you.
zxr400l1
thank you
Jenny Downs
I can confirm that you have updated your address on eBay. if you have not done so, I would recommend that you change this on your PayPal account as well.
zxr400l1
i already have, both my paypal and ebay addresses were changed over a month ago, yet something i bought on ebay last week has been sent to the wrong address and the person at that address says they have never received it.
zxr400l1
this is the item
zxr400l1
https://payments.ebay.co.uk/ws/eBayISAPI.dll?ViewPaymentStatus&transId=xxxxxxxxx
Jenny Downs
It is possible that the seller used a third party checkout. Third party checkouts usually have the old details for members. If you encounter the same one in the future, I would recommend that you contact the seller and inform them of the new one.
zxr400l1
it was purchased using ebay and paypal only.
zxr400l1
have you check my last 3 purchases?
zxr400l1
they all list my old address
zxr400l1
ad the delivery address
zxr400l1
as*
Jenny Downs
One moment please.
Jenny Downs
Thank you for waiting. We have received reports from members regarding this. In order to resolve this, I would recommend that you remove the link from your eBay and PayPal accounts.
Jenny Downs
Another option is to manually add the correct address to the addresses instead of using the postal address from your PayPal account.
zxr400l1
i have confirmed with Pay Pal that they have not got that address for me
zxr400l1
This is an ebay issue, as you have said, and i would like to know what can ebay do about my item that was sent to the incorrect address


Still fighting so i will update this as time goes on.
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.....
Quote Me Happy



Joined: 15 Jan 2005
Karma :
PostPosted: 11:54 - 14 Jun 2011    Post subject: Re: Ebay Address Cock Up Reply with quote
CaNsA wrote:
Still fighting so i will update this as time goes on.


I can barely contain my excitement.
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CarlosCBR
World Chat Champion



Joined: 12 Mar 2010
Karma :
PostPosted: 12:20 - 14 Jun 2011    Post subject: Reply with quote
I cant imagine this will end up with you getting your item/refund.

Just another example of how shit ebay can be.

Lesson learnt?
____________________
https://www.youtube.com/watch?v=1OPv5mDPQ14

https://www.facebook.com/carl.simmonds.7
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J0Al1
World Chat Champion



Joined: 25 Nov 2006
Karma :
PostPosted: 12:31 - 14 Jun 2011    Post subject: Reply with quote
I advertised something the other week only to find my best mate bidding on it. . . Laughing

Twit brain, could she not see the location? I'm obviously wey cool for her to want to copy me and have my old things.
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The Artist
Super Spammer



Joined: 06 Jan 2008
Karma :
PostPosted: 13:15 - 14 Jun 2011    Post subject: Reply with quote
When you checkout it says what address the seller will receive. Sometimes you can add a new one but it will not be set as default.

next time you purchase something, check in the checkout pages.

Also paypal may have used your old address because you haven't verified your new one.
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mistergixer
World Chat Champion



Joined: 15 Jun 2005
Karma :
PostPosted: 13:21 - 14 Jun 2011    Post subject: Re: Ebay Address Cock Up Reply with quote
CaNsA wrote:

Still fighting so i will update this as time goes on.


Great. I can scarcely wait for the next exciting episode. Seat. Edge of.

Oh, wait...something more interesting has come up...the grass in my garden appears to be growing, i'd better go watch that.

Mr. Green
____________________
Space Monkey #7
Don Eladio is dead. His capos are dead. You have no one left to fight for. Fill your pockets and leave in peace. Or fight me and die!
Mistergixer's videos on YouTube
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CaNsA
Super Spammer



Joined: 02 Jan 2008
Karma :
PostPosted: 17:09 - 14 Jun 2011    Post subject: Reply with quote
Long story short.

They are cnuts, live chat is shit, ill phone them later.
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Paivi
World Chat Champion



Joined: 30 Sep 2005
Karma :
PostPosted: 17:15 - 14 Jun 2011    Post subject: Reply with quote
MissEd wrote:
I advertised something the other week only to find my best mate bidding on it. . . Laughing

Twit brain, could she not see the location? I'm obviously wey cool for her to want to copy me and have my old things.

Apart from being a female, is she also single and white?
____________________
My other bike's a Monster... Wink
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Suntan Sid
World Chat Champion



Joined: 07 May 2009
Karma :
PostPosted: 17:39 - 14 Jun 2011    Post subject: Reply with quote
I've had similar problems, AFAIK this seems to be what's happening.

When you hit the "BIN" button, whatever address you were using, when browsing Ebay, is then used for the Paypal transaction.

Even if you spot this on the Paypal invoice and try and change it, it always reverts back to the address you had set, (in Ebay), when you hit the "BIN" button.
____________________
"Everybody needs money, that's why they call it money!" Cool
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Old Thread Alert!

The last post was made 15 years, 119 days ago. Instead of replying here, would creating a new thread be more useful?
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