Resend my activation email : Register : Log in 
BCF: Bike Chat Forums


Bike stolen and recovered...insurance...help required!

Reply to topic
Bike Chat Forums Index -> General Bike Chat
View previous topic : View next topic  
Author Message

Luthien
Two Stroke Sniffer



Joined: 11 Jul 2011
Karma :

PostPosted: 08:57 - 16 Jul 2012    Post subject: Bike stolen and recovered...insurance...help required! Reply with quote

I recently had my GP100 stolen, probably by some kids. I had just got it back from its MOT and forgot to lock it Shocked It was gone by morning, wheeled around the corner where they attempted and failed miserably to burn it. They didn't even seem to have ridden it.

Anyway, the day after that there's a knock at my door and a policeman saying he had found my bike (well a guy getting nicked for something mentioned that there was a bike being messed with in an alley near his house.) And kindly enough said i could wheel her home so I wouldn't have to pay recovery Thumbs Up

I call the insurance company and say it has been found but badly damaged etc. They said that with the age of the bike it would probably be a write off and offered to take it to surrey for assessment. As I'm based in Cheltenham and this seemed quite far and random I said I could get it assessed for the work here. They agreed and I took it to my usual garage.

The estimates came in at a whopping £620 for repairs (mainly cosmetic things like the burned seat and smashed off bits) as mechanically it still runs!) and £550 for a respray. The bike is only insured at £700 The estimates have gone to the insurer and they called me and said the bill it so high that it would be a write off but they have to get their people from surrey to collect it to assess it and make me an offer? T
hey are also telling me I have to pay the charge for getting the estimate from my guys who have charged £24 for looking it very thoroughly

is this right or normal? Should I let them take it?
I have no idea what's going on. I only spoke to them about 20 minutes ago. What should I do? Please help!!!
____________________
1979 Suzuki GP100
a.k.a Missus Killa
 Back to top
View user's profile Send private message You must be logged in to rate posts

GF-91
Brolly Dolly



Joined: 14 Apr 2011
Karma :

PostPosted: 09:10 - 16 Jul 2012    Post subject: Reply with quote

Should have just let them take it to wherever they wanted it to go mate. They'd have had it done very quickly. You've just cost them time so they will want you to pay for the estimate that you chose to get.

Tell them to do what they need to do, if it is a write off, get it back, it's not like the bike has structural damage, (has it?), you could probably repair it for pennies. A re-spray can wait a little while, right?
____________________
One dream, one soul, one prize, one goal.
 Back to top
View user's profile Send private message You must be logged in to rate posts

P.
Red Rocket



Joined: 14 Feb 2008
Karma :

PostPosted: 09:19 - 16 Jul 2012    Post subject: Reply with quote

Don't write it off, its a claim on your history and quite a pain when it comes to insurance.

You are probably far better off sourcing used parts for the burnt ones, seat/tank and possibly some wiring loom/fuel hoses if these were damaged.

Probably get all parts for £100 or less Thumbs Up
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts
Pol Anorl This post is not being displayed because the poster is banned. Unhide this post / all posts.

Luthien
Two Stroke Sniffer



Joined: 11 Jul 2011
Karma :

PostPosted: 09:39 - 16 Jul 2012    Post subject: Reply with quote

GF-91 wrote:
Should have just let them take it to wherever they wanted it to go mate. They'd have had it done very quickly. You've just cost them time so they will want you to pay for the estimate that you chose to get.


I wish I'd known that in the first place. I thought I was doing them and me a favour by not getting it shipped off to surrey just so that they could figure out that it was a write off.

It's not structurally damaged at all, runs fine. Just a few bits that need changing but no great shakes.

I'm so angry with myself. Just back from the MOT and when it was there a guy was interested in buying it - perfect as I wanted to sell it before my insurance renewal was due at the end of July. Grrr!

Thanks for the tip Paddy, I'll bear that in mind when I'm further discussing options with the insurer.

And hahaddumball, yes I can hear the stirrings of rape rumbling in the distance, it sucks.

Thanks all for the advice Smile I will let them go ahead and see what they offer me in their infinite kindness
____________________
1979 Suzuki GP100
a.k.a Missus Killa
 Back to top
View user's profile Send private message You must be logged in to rate posts

killa
Won't Shut Up



Joined: 18 Oct 2004
Karma :

PostPosted: 09:51 - 16 Jul 2012    Post subject: Reply with quote

Personally i think it’s wrong to have agreed with you that the local assessment is the way to go. They should have mentioned this before.
You shouldn’t be the one losing out after having it pinched, if they write it off, does anyone know if it then becomes their property or something? I can’t see the bike coming back if they take it and that’s not on.
As it’s usually scripted their end I’d be asking the following over the phone.

Arrow Why was this not explained to me in the first place when a local assessment was mentioned?
Arrow Will i get the bike back after the assessment in Surrey?
Arrow Why can’t you send someone out to do the estimate?

If it is going to be taken you want everything in writing or something, so you can go back to what they said.
____________________
Cleverly disguised as a responsible adult.
Bike:- Yamaha TRX850 | Killas Biking History | Killas Gaming History | Killas autmotive history
 Back to top
View user's profile Send private message Send e-mail Visit poster's website You must be logged in to rate posts

Luthien
Two Stroke Sniffer



Joined: 11 Jul 2011
Karma :

PostPosted: 10:02 - 16 Jul 2012    Post subject: Reply with quote

killa wrote:
Personally i think it’s wrong to have agreed with you that the local assessment is the way to go. They should have mentioned this before.

I agree with you there, they didn't make it clear that if my guys pretty much class it as a right off, their guys with have to look at it anyway. That's a bit annoying.

killa wrote:
Arrow Why was this not explained to me in the first place when a local assessment was mentioned?
Arrow Will i get the bike back after the assessment in Surrey?
Arrow Why can’t you send someone out to do the estimate


As for these points, I rang them back and asked her to spell it out to me for peace of mind. They are simply deciding how much it will cost to repair and how much it is worth if it is a write off. They will then make me an offer. If it's a write off and they pay out, they then own the bike as it were. I could have the option of buying it back off them (and I'd be legally required to have an MOT done Evil or Very Mad )
At this stage though, I would still have the option of telling them that I want the bike back and no claim and they would give it back, end of story.
It's pretty much just all round hassle right now. (oh and I feel like an idiot) Twisted Evil
____________________
1979 Suzuki GP100
a.k.a Missus Killa
 Back to top
View user's profile Send private message You must be logged in to rate posts

Teflon-Mike
tl;dr



Joined: 01 Jun 2010
Karma :

PostPosted: 10:05 - 16 Jul 2012    Post subject: Reply with quote

It's your bike. - But thier money!

IF you let them collect it, then that is an incurred expense in consequence of the theft attempt and THEIR COST, they cannot charge you MORE than your policy excess.

BUT, yes, they will write it off, and you will have to accept settlement, if they take the bike away.

Question is DO you want to keep it?

Chances are on bike that value, they will make rise able offer of settlement, less your excess & loss of NCB & loading next year will mean long term you loose.

PERSONALLY I wouldn't let them have it; I would get another mechanic to offer a quote for repair, 'for comparison' and then do a quick DIY estimate of how much YOU could fix it for....

2nd hand bits & Halfrauds rattle-cans....

£550 for a respray is rather taking the proverbial... its reasonable 'quote' for a pro-re-spray, but ISTR that when you got the bike, it was not a factory paint-job, but an amateur rattle can job....

Insurance wouldn't accept that, its called 'betterment'.... like dropping a McDonalds Burger ---- calling it a 'restaurant-meal' and expecting them to buy you a Steak-Dinner in a posh-nosh-pala to replace it!
____________________
My Webby'Tef's-tQ, loads of stuff about my bikes, my Land-Rovers, and the stuff I do with them!
Current Bikes:'Honda VF1000F' ;'CB750F2N' ;'CB125TD ( 6 3 of em!)'; 'Montesa Cota 248'. Learner FAQ's:= 'U want to Ride a Motorbike! Where Do U start?'
 Back to top
View user's profile Send private message Visit poster's website You must be logged in to rate posts

killa
Won't Shut Up



Joined: 18 Oct 2004
Karma :

PostPosted: 10:11 - 16 Jul 2012    Post subject: Reply with quote

I have the paint ready to spray it.
I can do all the work myself for less than £100
At this stage in the claim, can we just tell the insurance we want the bike as is and do the work ourselves?
____________________
Cleverly disguised as a responsible adult.
Bike:- Yamaha TRX850 | Killas Biking History | Killas Gaming History | Killas autmotive history
 Back to top
View user's profile Send private message Send e-mail Visit poster's website You must be logged in to rate posts

Suntan Sid
World Chat Champion



Joined: 07 May 2009
Karma :

PostPosted: 10:20 - 16 Jul 2012    Post subject: Reply with quote

Luthien wrote:
At this stage though, I would still have the option of telling them that I want the bike back and no claim and they would give it back, end of story.


If it was me I'd take this option, just to save the ball ache, which just goes to prove what a right, royal, scam insurance really is!

If the bike's still running and rideable, how much are you going to be out of pocket if you take this option and fix it up over a period of time?
____________________
"Everybody needs money, that's why they call it money!" Cool
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

Polarbear
Super Spammer



Joined: 24 Feb 2007
Karma :

PostPosted: 10:22 - 16 Jul 2012    Post subject: Reply with quote

as has been said, the amount of money you are talking about means it isn't worth claiming. Yes it sucks, yes you are getting raped. At the end of the day you are better keeping your no claims.

Although all my vehicles are fully comp, I would have to have a serious accident that was my fault before I started claiming on my insurance as the resultant premiums when up for renewal would be horrendous.

I dread to think what we pay for vehicle insurance in my house per year, 3 cars and 4 motorbikes so I really couldn't afford to lose my no claims.
____________________
Triumph Trophy Launch Edition
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

Luthien
Two Stroke Sniffer



Joined: 11 Jul 2011
Karma :

PostPosted: 11:09 - 16 Jul 2012    Post subject: Reply with quote

Suntan Sid wrote:
If it was me I'd take this option, just to save the ball ache, which just goes to prove what a right, royal, scam insurance really is!

If the bike's still running and rideable, how much are you going to be out of pocket if you take this option and fix it up over a period of time?


I think this may be the way I go. I can't really afford the bike let alone repairs right now. But it seems stupid to get f-all from the insurance for it when I could (or Killa could) repair it for pittance and then sell it.

I've just spoken to them again and told them I'm not happy about it leaving Cheltenham when it's going to cost everyone a lot and she's now said that someone in the office will have a quick look at what they think it will cost and get back to me.

Which as I write this they have. They still think it needs physically inspecting. Have advised me to move it from the garage where it is to stop me incurring any more charges there and that they will do a home inspection here when they come and the wont charge for the privilage, but their engineer will go through all the costs with me step by step until we agree a value.

Ball ache is exactly what this is (or would be if I actually had any balls)

Polarbear, that must cost a fortune! At the moment my no claims means not a lot -I only have my 100CC bike and that's only been for this

Thanks all for info and advice I really appreciate it. I'll let you know what they think it's worth when it happens. Thumbs Up
____________________
1979 Suzuki GP100
a.k.a Missus Killa
 Back to top
View user's profile Send private message You must be logged in to rate posts

Suntan Sid
World Chat Champion



Joined: 07 May 2009
Karma :

PostPosted: 12:07 - 16 Jul 2012    Post subject: Reply with quote

IMO if there's any way you can cut the insurers out of the loop, i'd do it asap. I think it'll save you money in the end.
____________________
"Everybody needs money, that's why they call it money!" Cool
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

woo
World Chat Champion



Joined: 14 Feb 2005
Karma :

PostPosted: 13:20 - 16 Jul 2012    Post subject: Reply with quote

Luthien!!

My advice to you is this

Give me back those bloody damn Simarils and I will get your bike fixed for you!

And if you dare sing to me again I swear Carcharoth will be the last of your worries!!!

lol!!
____________________
Elen sila lummen omentielvo!
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

Luthien
Two Stroke Sniffer



Joined: 11 Jul 2011
Karma :

PostPosted: 13:30 - 16 Jul 2012    Post subject: Reply with quote

woo wrote:
Luthien!!

My advice to you is this

Give me back those bloody damn Simarils and I will get your bike fixed for you!

And if you dare sing to me again I swear Carcharoth will be the last of your worries!!!

lol!!


Never! You loathsome wretch. Much did it cost me to reclaim those most precious of treasures, no bike could be worth that!

lol!!
____________________
1979 Suzuki GP100
a.k.a Missus Killa
 Back to top
View user's profile Send private message You must be logged in to rate posts

DMCpro
Traffic Copper



Joined: 16 Jul 2012
Karma :

PostPosted: 20:56 - 16 Jul 2012    Post subject: Reply with quote

Since its not your fault, you wont lose your NCB.

They will pay any fees for example inspection.

When they send you a check for a "written off" vehicle you can ALWAYS buy it back off of them.
____________________
Honda CB-1, TS125X
VW Golf Estate
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

Teflon-Mike
tl;dr



Joined: 01 Jun 2010
Karma :

PostPosted: 21:54 - 16 Jul 2012    Post subject: Reply with quote

DMCpro wrote:
Since its not your fault, you wont lose your NCB.

They will pay any fees for example inspection.

When they send you a check for a "written off" vehicle you can ALWAYS buy it back off of them.


Its a No CLAIMS Bonus, not a No FAULT bonus!

Unless you have 'protected' bonus, make a claim, you don't get any NCB.

'No-Fault - No-Loss' only works if you have an accident and claim of SOME ONE ELCES insurance for damage THEY do.... claim is then against THIER policy, THEY loose thier NCB, your policy isn't effected.

UNLESS... you are insured Fully-Comprehensive, and go through YOUR insurance to get the damage fixed, and let them then chase the third party to 'reclaim' the loss....

In which case; whether you will keep your NCB 'depends':-

a) whether your insurers have a 'No-Fault-No-Loss' clause on your policy, OR choose to be kind
b) whether they successfully claim back, FULL loss from the third party, or their insurers.

But claim against YOU policy; its a CLAIM so they don't usually give you a No-Claims-Discound for making claims!
____________________
My Webby'Tef's-tQ, loads of stuff about my bikes, my Land-Rovers, and the stuff I do with them!
Current Bikes:'Honda VF1000F' ;'CB750F2N' ;'CB125TD ( 6 3 of em!)'; 'Montesa Cota 248'. Learner FAQ's:= 'U want to Ride a Motorbike! Where Do U start?'
 Back to top
View user's profile Send private message Visit poster's website You must be logged in to rate posts

Rogerborg
nimbA



Joined: 26 Oct 2010
Karma :

PostPosted: 12:31 - 17 Jul 2012    Post subject: Reply with quote

Hindsight is 20:20, but... I wouldn't have had a £700 bike insured for F&T in the first place and nor would I have told them that it was stolen. At most, I'd have cancelled the (TPO) insurance on it, and the reason is none of their business. "Because I no longer have the bike" would also be an entirely accurate answer.

Sorry, you shouldn't have to be a victim twice, but that's how the system is set up. Sad
____________________
Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike
 Back to top
View user's profile Send private message You must be logged in to rate posts
Old Thread Alert!

The last post was made 13 years, 186 days ago. Instead of replying here, would creating a new thread be more useful?
  Display posts from previous:   
This page may contain affiliate links, which means we may earn a small commission if a visitor clicks through and makes a purchase. By clicking on an affiliate link, you accept that third-party cookies will be set.

Post new topic   Reply to topic    Bike Chat Forums Index -> General Bike Chat All times are GMT
Page 1 of 1

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You cannot download files in this forum

Read the Terms of Use! - Powered by phpBB © phpBB Group
 

Debug Mode: ON - Server: birks (www) - Page Generation Time: 0.12 Sec - Server Load: 0.65 - MySQL Queries: 14 - Page Size: 111.71 Kb