Waiting 8 weeks for an exhaust system...

[adamck]

Hmm annoying issue here.

I ordered an exhaust system (full system) for my bike around 8 weeks ago, the system is custom and hand made.

Its 2 downpipes going to 2 cans
https://img18.imageshack.us/img18/8/photo31pf.jpg

I had spoken to the company a few weeks before ordering and was told that a pipe bending machine was faulty so they where waiting for a new part so it would be a few weeks late if i ordered it then...

I waited around 3 weeks to save up for the system, then i send my order in via paypal (£409 in total).

The following day i get an email from the company saying that the guy who makes the silencers has broken his wrist racing at the weekend and is now signed off work for 6 weeks so my exhaust wont be ready for around 7-8 weeks, and would i like a refund or to wait...

As the system is the only one of this style in existence for my bike, and my current downpipes are completely knackered i decided to wait for it.

I presumed that 7-8 weeks would be more like 5-6weeks with a few weeks added as a failsafe... but now 8 weeks into the order and nothing has arrived.

I was told i would be updated regularly, and i havent, i have had to email them asking for updates, but they do reply reasonably quick when i email them.

Anyhow... i asked what the delay is with the system as its been 8 weeks and i was told they are on holiday and if its not arrived by the 4th, i should email them again.

Ive now missed pretty much all the summer riding waiting for this exhaust to come and im now kindof expecting another excuse come thursday about more delays etc...
So on thursday do i cut my losses, get my money back and just order a single system from Scorpion?
OR do i hold out for it?
OR should i kick up a fuss and ask for some money back due to having to wait so long?


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[lllN30lll]

They sound like utter c*nts TBH, who is it?

Get your money back, I'm sure somebody else can make it for you.

[adamck]

The problem is, ive tried every local exhaust manufacturer and they wont touch it
Plus they would need my bike for a while to make the make the system fit etc...

Not many places are interested unless they can order the bits in, not many people actually fabricate downpipes in the UK with a pipe bender etc...

I tried pipeworx, MTC etc... and they will do cans but thats it...
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[lllN30lll]

have you actually called them instead of emailing? pretty poor way to treat a customer tbh.

[adamck]

No not spoken to them since before i ordered the system.
I will try and call them tonight.
Its a family run business, and by the sounds of it, the guy i spoke to who is on holiday has left others in his family/company in charge of the order.

I was aware of the delay and i accepted to continue with the order as its the system ive always wanted! Im just annoyed that it has taken the whole 8 weeks and i havent been given any updates on timescale or whats going on etc...

I just hope that if it does arrive this week that it all fits and is right as i will be even more annoyed if it needs sending back or has bits missing!

I think it feels like so much longer as the bike was in for paint several weeks before it so ive not ridden the bike all summer due to waiting for paint, parts and exhaust.

And now i need an MOT and to re-tax and re-insure it.

Ive done 30 miles this year
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[Kickstart]

Hi

There are people who make exhausts (rather than just making cans). Rather more skilled job though.

Gazelle

OS Stainless

I am sure there are others (used one in Nottingham many years ago called Gran Fabrications, but they do not seem to have a web site).

All the best

Keith
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[P.]

Going by the cans an my not so fantastic memory.. MotoUnion.

TBH, they aren't fantastic, and I did tell you adamck

They dont sound that great, they are the same ones they put on the 250cc (which have a slightly larger bore on the actual exhaust) so i'd get it running on a dyno after you've spent (way too much imho) on that exhaust.

They offered me just the stainless pipes for £140 a while ago when I got on with them... it was a simple case of slip on can and done then as their carbon effect cans aren't too fantastic after a few hundred miles.

I love how i've found a stainless system for my bike for £209 and a nice can for £150... its just having the money to buy it

[adamck]

Thanks keith, but again i will have to give them my bike for them to make the system up.
and i dont have a trailer, or an exhaust on the bike at the moment.
So i have no way of getting the bike to them, also most places that do downpipes want £400+ just for the pipes then theres £100+ per silencer

The £409 price tag is reasonable (MTC price the GP style cans at £170 each without any pipes)
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[0ddball]

If you were really more interested in riding than being a tart you'd have bought an off the shelf system and had a good summers riding.

They told you about the delays from the start. It's not their fault if they say the guy is off for 8 weeks but you choose not to believe them and tell yourself 5-6 weeks. You could have had a refund 2 months ago. It's not a great way to run a business but they have been fair.
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[Marcg868]

I'd of just ordered the Scorpion pipes to be honest. There a hell of alot cheaper. Plus I personally don't like double sided cans. Especially on a small capacity bike.

Cancel it and order the Scorpion one.

https://www.seastarsuperbikes.co.uk/exhaustfitment1.php

Cheapest i have found them for. I need to get one ordered as my front down pipe has fallen to pieces.
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JACK, MISS YOU LOADS YOU LEGEND.

[adamck]

The standard OEM pipes are pointless, they are restrictive, horrible to look at, heavy and rust within 12 months. not to mention they are pricy!

Then the off the shelf system gives me a wide range of Scorpion or Scorpion.

The scorpion system isnt carbon fibre, and it isnt twin, and it is almost as expensive.

The main things i wanted was carbon cans (to match my bike), twin exit (my bikes pretty custom, so wanted something completely different to oem), stainless (to stop the rusting), and built for my bikes performance (it doesnt have much, but why restrict the flow).

I may be a tart but if ive spent so much making the bike nice, why not finish it off with the exhaust ive always wanted for it!
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[P.]

[adamck]

Well thats option no2 on the list when i ordered.

The scorpion system is reasonable at the sale price, its just abit boring.
Stainless shiny can (like standard) and stainless downpipes that wont really be seen.

I just want the bike to be abit more unique, and not many Hyo's have a twin exhaust system on it.

This (imo)
https://motounion.co.uk/images/img0015la.jpg

looks better than this
https://www.bikebits4you.com/images/scorpion%20exhaust%20full%20system%20hyosung%20gt125.png
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[Marcg868]

[MinhDinh]

Aren't you just a whore in terms of pics and the bits you add to it?
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Hit the G spot.

[adamck]

The standard downpipes are sleeved there is a small internal pipe (very thin) surrounded with a bigger pipe to make it look abit more beefy.

The new system im getting has skinny pipes without any sleeve.
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[Marcg868]

[adamck]

[adamck]

[Kickstart]

[adamck]

Yes the motounion system was made with skinny pipes at a set length to match my bikes engine.
They worked with a few very technically knowledgable people from the Korider site to make the system.

I think if i was to get my bike to somewhere in order for them to make the system for me, it would be even more expensive and possibly take even longer than the 8 weeks ive already spent.

Anyhow... 1 more week then its Scorpion who has my money
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[P.]

[adamck]

I would appreciate pics of your mates cans, ive not heard anyone else complain about them yet, im not saying your lying, i would just like to see the issues he had.

As this order is already processing, if its not here by the weekend, then i will be sorting out a scorpion system.

Thanks
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[P.]

[instigator]

I bet you'd already have the exhaust by now if you phoned instead of emailed from the start.