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Royal Mail V Couriers

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Royal Mail or Courier
Royal Mail
74%
 74%  [ 23 ]
Courier
25%
 25%  [ 8 ]
Total Votes : 31

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Walloper
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PostPosted: 09:17 - 16 Sep 2011    Post subject: Royal Mail V Couriers Reply with quote

Triggered into action by someone's complaint about Royal Mail.

Who do you prefer to use? (Be honest.)
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Wafer_Thin_Ham
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PostPosted: 09:26 - 16 Sep 2011    Post subject: Reply with quote

Depends.

Royal Mail if it's a parcel as the sorting office is just over the road from my house and I'm really lazy. Laughing
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dogbot
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PostPosted: 09:35 - 16 Sep 2011    Post subject: Reply with quote

I very rarely send anything that requires more than a post box, but were I to, there's a PO sorting office just across the road from me, too, so I'd use that first.
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tatters
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PostPosted: 09:47 - 16 Sep 2011    Post subject: Reply with quote

Royal mail, the service is still far better than all couriers and the depot is local not 20 miles away like parcel force/DHL/Fedex/City link etc.
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Nai
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PostPosted: 11:00 - 16 Sep 2011    Post subject: Reply with quote

Royal Mail. For all their faults they are a million times better than City Link. Not sure about other courier companies, never use them.
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angryjonny
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PostPosted: 11:21 - 16 Sep 2011    Post subject: Reply with quote

Last Friday the other half bought a book to be shipped next day via Citylink. Yesterday she just told them to stop looking for it and give her a refund. Idiots.
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-LG-
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PostPosted: 11:23 - 16 Sep 2011    Post subject: Reply with quote

Whoever is cheapest.

Only company I wont use is UPS after a driver assaulted my mum.
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CB77
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PostPosted: 11:25 - 16 Sep 2011    Post subject: Reply with quote

After 'losing' important parts, and wrecking a piano in transit, I wouldn't touch another courier company.

Saying that, the Royal Mail have also let me down a few times, most notably with XBox games going walkies. If it's worth anything, it gets sent recorded from now on.
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stinkwheel
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PostPosted: 11:32 - 16 Sep 2011    Post subject: Reply with quote

Depends what and which courier.

I wouldn't trust citylink with a bag of dog shit.

UPS have always been pretty good for me.

Business post are one of the better ones and dop a flat rate for parcels up to a certain weight which makes charging stuff out much simpler. With them tracking means tracking, if you call they'll tell you where the van is with the parcel on. I've sent someone to meet up with one for an urgent parcel before.
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thx1138
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PostPosted: 11:37 - 16 Sep 2011    Post subject: Reply with quote

I've used most of them, they've all varied from rubbish to very good.

UPS have been the most consistent.


I use Royal Mail less, as the sub post offices are all closing, and they privatised our main crown post office, and it has been dreadful ever since.
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GhostRider
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PostPosted: 11:59 - 16 Sep 2011    Post subject: Reply with quote

I use parcelforce most of the time (recorded delivery if it's worth over £10), however if you show them a picture of snow they turn to absolute shit.

I tried to book DHL through parcel2go once, two days in a row they didn't even bother to show up to collect the parcel, so I switched back to parcelforce and it was collected the next day, the guy even phones me up to tell me he's collected it, sterling service.

FedEx and UPS and the like are all good until they try to deliver when you are not in, their depots are always 20 miles away in the middle of nowhere.

Yodel are a shower of shit, meant to post this in the other thread but got distracted, anyway myprotein.co.uk use them as their courier service and they are fucking dreadful, they don;t even leave cards.........actually they do, but you won't know about them until 2 days later when you are coming back from work and notice a slip of paper with important looking writing on in the mud beside the pathway, pick it up and notice that it was dated 2 days ago, so rather than slip it unto the main door (live in block of flats) or even they just chucked it on the grass and left. Utter cunts.

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Wave2k
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PostPosted: 13:05 - 16 Sep 2011    Post subject: Reply with quote

There is no such thing as a perfect delivery service, anywhere in the world.

However, Royal mail are still heaps above the rest as there infrastructure is already in place, and its pretty big.

but closing down many of the Post offices IS having an effect on frontline delivery.

Royal mail delivery offices, generally source there staff from the area.

So you will notice in shit areas, you WILL have more scummy postman.
Ive Worked in Croydon delivery office for example, and i wouldnt really trust my post being delivered there.

I live and work in a fairly posh area, and ive never even heard of a theft complaint.
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-LG-
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PostPosted: 13:17 - 16 Sep 2011    Post subject: Reply with quote

In a sidenote, I was awaiting a parcel, paid a bit extra to get it the next day, forgetting that I needed to pop out for a bit during the day. Sods law it came when I was out. No worries, warehouse was only a couple of miles away.

My god, the way the treated the packages in the back of the vans...boxes with TVs and 'fragile' on, being thrown around! Luckily mine was just a bag and folder so couldn't get damaged, but was not impressed!

I'm guessing that they are all like this, but the fact they knew I was there waiting for my package...would have thought they would be a bit more careful!
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Jrod
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PostPosted: 14:01 - 16 Sep 2011    Post subject: Reply with quote

I nearly always use UPS - never had a parcel lost and for anything over a few kg they work out far cheaper.

I leave it in reception at work so don't have to worry about missing the collections!
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Marmalade
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PostPosted: 22:33 - 17 Sep 2011    Post subject: Reply with quote

Wave wrote:
There is no such thing as a perfect delivery service, anywhere in the world.


There is something pretty damn close to it but i'm not cheap.

The problem being, you have a set of clocks that need to be 200 miles away by wednesday, it's sunday night.

Do you get on parcel 2go and pay a tenner to have them, maybe picked up monday morning and hope that they arrive by weds and are in one piece when and if they finally get there.

or

do you pay over £200 and get a proper courier to collect them at a time and place you specify who will then take them directly there and then phone you to tell you they have arrived, which you already knew as you've been watching the progress including speed of the vehicle on the real time tracking system

We all know the answer, we all want it cheaper and cheaper but then moan when it all goes tits.

The reality is that they are doing so cheap to try to win the customers that they no longer can provide the service we want.

Personally I choose to pay a tiny bit more, maybe a tenner with TNT instead of 5 or 6 quid with hermes so that i get that tiny little bit of a better service and find it does usually get there

So, there's my choice, plus it's usually cheaper than parcel farce or post office once it's over something like 750g and I just put it in the porch and it's collected.
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Benson_JV
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PostPosted: 23:13 - 17 Sep 2011    Post subject: Reply with quote

I've only really used TNT apart from Royal Mail & parcelforce.

Must say they were pretty damn good, got a parcel from Amsterdam to my front door in 48 hours.
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The Shaggy D.A.
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PostPosted: 01:01 - 18 Sep 2011    Post subject: Reply with quote

Good, cheap, fast. Pick two.
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Old Thread Alert!

The last post was made 14 years, 124 days ago. Instead of replying here, would creating a new thread be more useful?
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