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bodger
Nova Slayer



Joined: 18 Apr 2012
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PostPosted: 07:54 - 09 Jun 2012    Post subject: Insurance Con Reply with quote

My insurance was coming for renewal for my XJ Yam and I received the renewal quote which was for £116 (50% up on last year) Shocked
When they rang me to follow this up I told them I would not renew it with them and I would look around for a cheaper quote.
I found a quote on the internet for £68, for the same cover and excess .
Surprise surprise its my current insurer!
So I reinsured it on the internet for the same premium as last year.
This seems to happen every year for the bike and the car no matter who I am insured with. Shocked
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dannymassive
Brolly Dolly



Joined: 28 May 2011
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PostPosted: 08:09 - 09 Jun 2012    Post subject: Reply with quote

This happens to me every year, on my car as well. I think they rely on people not bothering to shop around for the ease of the "automatic policy renewal" that most insurers have in place, which you have to phone them up to cancel. Most annoying!
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pinkyfloyd
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Joined: 20 Jul 2010
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PostPosted: 08:15 - 09 Jun 2012    Post subject: Reply with quote

Agreed with above. I got a lovely letter from mine saying I need to renew and, and I quote. "The best price from our extensive panel of the UK's top insurers is with your existing insurer." (Dial Direct)

Oh I thought. I then looked at the price they quoted me. £196.67. Not up 50% like the above but up 100%. Last years price was 96 quid.

Funnily enough I had done comparisons the day before as I know my insurance is due at the end of June so I always like to hunt around a month before so I can call my current and cancel if need be at the end of the year. (Some places auto renew unless you cancel).

Best quote I got was with Swinton and was £93. Needless to say I called Dial Defunct and made sure they would cancel my policy and went elsewhere.
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arry
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Joined: 03 Jan 2009
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PostPosted: 09:32 - 09 Jun 2012    Post subject: Reply with quote

Unfortunately, it's not just as simple as 'same insurer, same price'. The broker that's handling your policy will have different admin and policy fees to the next, and commission levels will vary across brokers too - ie one may be earning 10%, another 20.

Also confusing is that just because it's the same insurer, doesn't mean the cover will be the same, nor does it mean things like excess will remain at the same level. Whilst the insurer will have a 'standard' market wording, some brokers will push the insurer to write a number of extensions or plug apparent 'gaps' in the wording which will make that wording bespoke to that particular broker.

Even more frustrating is that one insurer's rates are not the insurer's rates full stop. If an insurer provides capacity to a scheme intermediary then the rating models within that will be, say, May 2012. If it then goes on to update its rating model in June, it may not have a chance to update the rates on the May scheme until December 12, under the terms of the contract. This means that effectively you're still selling on the old price rather than the new.

And just to top it all off, if it is a scheme insurer / capacity arrangement, generally speaking if the scheme is running ok you don't take anything other than 'base' action, which is to say covering general inflation (staff handling costs) and claims inflation (the cost of everything bike related going up, personal injury claims becoming more frequent, yadayada), so you get a nominal increase of say 6-7% and that's that. When the scheme runs bad, however, then the insurer will look to fix that by one of 3 levers - 1) rating action, ie carrying rate across the whole book, 2) mix improvement - looking at sectors of risk that are costing money within the book and specifically targetting them to improve rating strength, or just lapse it out of the book entirely, and 3) dropping the broker's commission rate, which sounds great until, of course, the broker doesn't want to lose out, so will up policy admin fees to cater for it.


Minefield, eh?
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Polarbear
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Joined: 24 Feb 2007
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PostPosted: 09:57 - 09 Jun 2012    Post subject: Reply with quote

arry, I'm sure you are right although most of what you wrote there imeans less to me than a document in Swahili.

However when you get a quote that is way higher than what you can get doing the comparison websites, from the SAME insurer (a la bodger) isn't that just a straight rip off?

When I had my 4x4 with sureterm direct, the first year was a good quote, the second year had a renewal fee of around £100. I phone them up and cancelled my policy. I then took a new one out with them, £100 quid cheaper, no renewal fee. In any other buisness it would be fraud.
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arry
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Joined: 03 Jan 2009
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PostPosted: 10:11 - 09 Jun 2012    Post subject: Reply with quote

Polarbear wrote:
arry, I'm sure you are right although most of what you wrote there imeans less to me than a document in Swahili.

However when you get a quote that is way higher than what you can get doing the comparison websites, from the SAME insurer (a la bodger) isn't that just a straight rip off?

When I had my 4x4 with sureterm direct, the first year was a good quote, the second year had a renewal fee of around £100. I phone them up and cancelled my policy. I then took a new one out with them, £100 quid cheaper, no renewal fee. In any other buisness it would be fraud.


essentially what I'm saying is there's other factors that affect the insurer's price; policy coverage, excess, commission level to broker, broker admin fees, which means that a ABC Insurance Co quote to XYZ Broker isn't going to be the same as the quote to DEG Broker because there's a lot of different costings involved. Of course that's not of a consequence to the end customer directly in terms of price, but then insurance isn't just a number on the screen with a £ sign in front of it.
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Rogerborg
nimbA



Joined: 26 Oct 2010
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PostPosted: 11:35 - 09 Jun 2012    Post subject: Reply with quote

arry, arry, you forgot to mention the hidden "introductory discount", which I believe is pronounced "loyalty punishment". Wink
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arry
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Joined: 03 Jan 2009
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PostPosted: 12:25 - 09 Jun 2012    Post subject: Reply with quote

Rogerborg wrote:
arry, arry, you forgot to mention the hidden "introductory discount", which I believe is pronounced "loyalty punishment". Wink


I have yet to see a proper one on a bike policy. Home policies, yes. Motor, sort of - they're 'pretend' discounts.
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Old Thread Alert!

The last post was made 13 years, 195 days ago. Instead of replying here, would creating a new thread be more useful?
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