bikesure questionnaire

[brad1973]

Hi all,

I just took out a policy with bikesure after they came out cheapest on bikeinsurer for me. They've sent me the usual stuff and want me to send back photocopy of my licence, proof of NCB and a questionnaire.

I have no problem with the first two but the questionnaire is just asking when is your house insurance due, cars not insured with us etc. The letter that comes with it makes it clear I have to fill it out and return it otherwise they can cancel. I'm reluctant to do so and am on the verge of just cancelling the policy as I don't like dodgy practices like this.

Has anyone had insurance with them and not sent back the questionnaire?

Cheers.

[Fowlersrs]

The questionnaire should be optional, I was never asked to do one, but yes sending ur licence in is and I would imagine that's what they're referring too as compulsory, give them a call they're quite helpful over the phone. Is it really a big deal if they know about ur other insurance?! Wouldn't bother me after all they might be able to save you a few pounds, if not u can just say know. It's just modern marketing being put into practice, no biggie.

[Bikesure]

[DrDonnyBrago]

I filled in my details, but didn't answer the questions and sent it through as normal. They didn't cancel or ask for more info.

IIRC it was just renewal date stuff, so not mind blowingly important but I had felt the need to rebel.

[Bikesure]

[DrDonnyBrago]

[brad1973]

Didn't realise BikeSure were on here, that's a nice surprise. Thanks for the response and clearing that up. I haven't got the letter with me but it definitely implied the questionnaire was required. Having a box at the bottom to sign it is unneccessary as well IMHO.

I realise some people might see this as picky but I value my privacy and don't want to be marketed to every minute of the day. Sorry if the rubs some people up but there you go it take all sorts.

I appreciate the prompt answer on here though, thanks again.

[G]

[Bikesure]

[brad1973]

@BikeSure

Minor website feedback......I added a named driver when filling out the forms on bikeinsurer but the details didn't make it across when it transfered me to your website. I think only the date of birth showed (partially).

The phone rep confirmed you had the data on the quote so probably just a rendering issue, could be worth fixing so people don't have to call to confirm though.

Cheers.

[Bikesure]

[parkmoy]

Well done Bikesure for coming on here and addressing concerns. Let's hope further action is now taken by the suits in back offices.

[Alpha-9]

Am I the only one who finds these companies that come on here to resolve things creepy as fuck?

It's pretty cool if they're actually forwarding on these problems or whatever, and answering people's questions, but it feels like more invasive marketing

I feel violated
____________________
Fzr-600 1999

[Rogerborg]

[parkmoy]

[G]

[Alpha-9]

[G]

They just tried to spam their 'big ed' blog.
I believe now all comments on the said blog require moderation - you've got BCF to thank for that - I believe nob cat may have paid a visit.

[Rogerborg]

[G]

Now that it's printed on here, unless they tried to deny this was them, I think he'd have a very good case if they did try and cancel his insurance, etc.

[Alpha-9]

[Rogerborg]

Indeed, if I were minded to trash a competitor, I'd go about it in pretty much that way: terse, dismissive, stuffy, snippy inhuman responses.
____________________
Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike

[G]

This is the internet.

Thankfully, generally the people that try and do that sort of thing are usually silly enough to get caught out easily enough.

[bikertomm]

I had one too that thought it implied it was compulsory.

So it got filled in with bollocks.


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07' Honda Hornet now full powaah! My guide on performing an oil change!