scan computers

[woodall57]

just a quick question, i ordered a sabertooth board from scan, 990fx R2. instead they sent me the r1 board am i in my right to get it changed to a r2 board as seen as thats whats advertised on the web site?

will i have to pay postage?

thanks
____________________
cbt:4/7/12 theory:16/7/12 module 1:12/8/12 module 2: ?

[Hetzer]

I take it you're referring to the revision number? If they clearly stated revision-2 you're entitled to an exchange with all postage costs covered (including the cost of returning it to them). By law.
____________________
"There's the horizon! Ride hard, ride fast and cut down all who stand in your way!"

[J.M.]

Of course, they've sent you the wrong item.

I recently had the same with a tool that I ordered. I got sent the wrong size, making it useless. Spoke to the company, got a return envelope sent out with a return code on it, put the item in, sent it back to the company. Job done. They even sent me my replacement item before I sent them my item back.

Anything you buy over the internet is subject to the distant selling regs anyway, giving you 14 days to return it.

Email the company.
____________________
2004 R1 & 2018 XSR900

[fatpies]

Scan ie scam computers they always do this i recall back on the 90s they sold me an overclocked pc with 32,mb ram. It was supposed to be an intel but was a cyrix and had a ram doubler program installed not knowing much they got away with it until I sold it and the seller told me i was.a.scammer
____________________
"It's easy to attack and destroy an act of creation. It's a lot more difficult to perform one"

[woodall57]

thanks guys, guess that clears it up, i have emailed their support. i have ordered stuff once before and it was fine, although i have heard lots of people call them scam because they are crap but so far at least last time they where fine, i think i will look at other places next time such as ebuyer or novatech as they have let me down this time, especially seen as on the website it says that its a r2 board and even on the invoice aswell

theres an r3 just released so im tempted just to ask for a refund or ask for teh r3 if they have it yet


____________________
cbt:4/7/12 theory:16/7/12 module 1:12/8/12 module 2: ?

[U_W v2.0]

Scan is a private small company, they only have a handful of employees and if I recall they are family owned.

Give them a break.

Yes you can return it for the R2. And your entitled to it and I would go for it. But their RMA can be a little slow.
____________________
BCF's biggest cunt list: Cansa, Pits, Rob

[Phil.]

[woodall57]

[The Artist]

[woodall57]

the delivery was good, they even text you an hour before its due to be delivered, im just annoyed as i was exited to get a new mobo and now i cant even open it and will probably have to wait for ages til they sort it out :/ it says on the box in caps R2.0
____________________
cbt:4/7/12 theory:16/7/12 module 1:12/8/12 module 2: ?

[CaNsA]

[woodall57]

[Torque Wrench]

Scan Computers International Ltd, Bolton?, employ over 150; hardly "handful".

[The Artist]

[CaNsA]

I use Ebuyer, Dabs and bought my AIO watercoolor from OCUK.
It had to get returned cos the rad fans were damaged.

Ebuyer are fucking awesome though.
Order @ 9pm on a Friday and it still arrives on a Saturday, providing you pay for Saturday delivery.

[U_W v2.0]

Big fucking whoop, so they have more than a handful. Does it make you feel big and powerful taking the piss outta someone because they got 1 out of 2 things wrong?

whoop-dee-fucking-doo.

Losers.
____________________
BCF's biggest cunt list: Cansa, Pits, Rob

[trevoriv]

Scan are or at least were the largest computer seperates mail order company in europe.

They are still family run and i've used them without issue since the early 1990's. They are normally pretty quick to sort out problems but it is easier if you can pop into their warehouse in Bolton

I may be able to help if needed as I work on the same industrial estate as Scan.
____________________
Past: '96 Thundercat, '02 ZX636R (A1P), '58 KTM 690 SM LC4 Current: '06 ZX636R (C6F)
Mudskipper wrote: Someone just has to sig that...

[Jayy]

Scan definitely aren't a small company, have you been to their main place near the Reebok Stadium? It's huge!

https://goo.gl/maps/DWcMs

Only 15 mins away from me but I rarely go down there, just get next day delivery.

[CaNsA]

[Shinigami]

try www.aria.co.uk

It's in longsight in manchester and i've been using them for years with no problems (and normally decent prices)
____________________
Current: Honda City Fly CLR125 2003 Honda CB600F Hornet 2008 Yamaha FZ6 S2 + 1991 Kawasaki GPZ500
"Once you realize what a joke everything is, being the Comedian is the only thing that makes sense.

[UrbanRacer]

I've used Scan for years, never had an issue with anything I've bought from them. all good quality components.

If you have a problem, contact them and get it sorted. bitching about it on here will do nothing.

[Hetzer]

[Ste]

[iooi]

[chris-red]

I have used scan a fair bit recently, and everything has been cool

I normally use either Amazon or Dabs, OC UK is expensive and they customer service is terrible.
____________________
Well, you know what they say. If you want to save the world, you have to push a few old ladies down the stairs.
Skudd:- Perhaps she just thinks you are a window licker and is being nice just in case she becomes another Jill Dando.
WANTED:- Fujinon (Fuji) M42 (Screw on) lenses, let me know if you have anything.