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Kris |
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 Kris World Chat Champion

Joined: 03 Feb 2002 Karma :   
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 Posted: 17:49 - 05 Feb 2013 Post subject: Okay lets see if breakdown is worth it.. |
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Just had the throttle cable break on the bandit. Lets see if the roadside cover with the AA is worth anything. They reckon I should see someone by 7pm... Ho hum. ____________________ NSR125RR - ZXR750H1 - ZX9R E1 - GSF600S - GSF600SK3 - VFR400-NC30 - SV1000N - ST1100-R - CBR900RR-R - GSF1200SK5 - GSF600SK1 - VFR1200FA - GSXR1000K2 - ZZR1400 D8F
www.prisonplanet.com |
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bridgedino |
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 bridgedino Spanner Monkey

Joined: 22 Oct 2012 Karma :  
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Kris |
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 Kris World Chat Champion

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krytenboog |
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 krytenboog Nova Slayer
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covent.gardens |
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 covent.gardens World Clap Champion

Joined: 09 Jun 2012 Karma :     
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bridgedino |
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 bridgedino Spanner Monkey

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Kris |
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 Kris World Chat Champion

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yen_powell |
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 yen_powell World Chat Champion

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t121anf |
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 t121anf World Chat Champion

Joined: 23 Feb 2007 Karma :     
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tom_m |
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 tom_m Scooby Slapper
Joined: 18 Jul 2012 Karma :     
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Dan79 |
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 Dan79 Scooby Slapper
Joined: 26 Nov 2009 Karma :  
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 Posted: 21:02 - 05 Feb 2013 Post subject: |
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I've needed recovery several times, but never has the recovery guy been able (or even attempted) to fix the fault - but I don't expect them to, they are there to get you home or to a place where the vehicle can be fixed.
My current service is provided by Roadsure, via my insurer - I've needed their assistance a few times, and I can't fault them. Far better than the AA; when my bank gave me AA cover, the one time I needed them, they failed me. My RXS got a flat tyre 25 miles from home on a cold January afternoon, two hours later (starting to get dark) the recovery vehicle turned up, the man took one look, told me I wasn't covered for a flat (even though I'd explained the problem when I summoned help and had been promised recovery), and just abandoned me in the middle of some hick village. I was not happy, and luckily was able to resort to asking work colleagues coming to collect me with a flat bed and a plank.
To this day I always make sure my breakdown cover is adequate. All the best ____________________ Previous bikes - 1984 Honda VF500 (FII) Interceptor and 1990 Yamaha RXS100
Current bikes - 1984 Honda VF500 (V30) Magna |
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covent.gardens |
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 covent.gardens World Clap Champion

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Dan79 |
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 Dan79 Scooby Slapper
Joined: 26 Nov 2009 Karma :  
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Polarbear |
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 Polarbear Super Spammer

Joined: 24 Feb 2007 Karma :  
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 Posted: 00:23 - 06 Feb 2013 Post subject: |
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I only have cover for recovery. I really don't want some heavy handed car mechanic using 3/4" drive sockets and nut guns on my bike.
Just get me and the bike home and I'll sort it from there  ____________________ Triumph Trophy Launch Edition |
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lozzypop1 |
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 lozzypop1 Certified MILF!

Joined: 04 Jan 2006 Karma :   
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Peirre oBollox |
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 Peirre oBollox Could Be A Chat Bot

Joined: 04 Aug 2004 Karma :   
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AndyB1989 |
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 AndyB1989 Scooby Slapper
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thx1138 |
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 thx1138 World Chat Champion

Joined: 06 Oct 2005 Karma :    
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 Posted: 10:23 - 06 Feb 2013 Post subject: |
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11pm M3. Piston stopped firing on a Fazer. Called AA, told them, can't be fixed, need recovery.
Waited 3 hours for an agency breakdown. Agreed, couldn't be fixed, needed recovery. He was prepared to get a flat bed and take me, 10 mins wait.
AA made me wait a further 2 hours for an AA flat bed, wouldn't let agent take me.
Joined RAC.
Flat tyre. They sent an agent, to the wrong location, then when they did turn up, insisted I pay them, no the driver, but their call centre bods kept pestering me on my mobile. Despite me having everything membership, Europe, Home, Accident etc RAC sorted it, in the end.
Wish there was a really , really decent service for bikers, instead of this bolt on afterthought.
I hate having innertubes, at least sometimes the RAC or AA, depends who I am with they are both as bad as each other, have been able to fix punctures at the roadside. |
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Kris |
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 Kris World Chat Champion

Joined: 03 Feb 2002 Karma :   
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 Posted: 10:26 - 06 Feb 2013 Post subject: |
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Okay so a more in-depth review of the ‘service’ I received from the AA. Hopefully it’ll give some insight in to what to expect in a similar situation.
At 5.30pm I attempt to ride up a cobbled side street after just leaving work. I get near the top of the street (it’s on a hill) and I find I can’t accelerate anymore. The throttle isn't operating normally. I park up and see if it runs on choke. It does. I try to use the throttle and the thing just spins freely with no snapping back. I waddle the bike backwards against the kerb and park up. I whip off the bar muffs and have a look at the throttle cables at the bars: all fine. I peer under the tank but the combination of darkness and no proper light on my mobile means I can’t see what is happening at the carb end of the cable. On a bandit the throttle assembly is at the centre of the bike.
At 5.40pm I call the AA and report in. I listen to a 2 minute pre-recorded message about ‘safety at the roadside’ then get put through to an operator, a nice lady who takes my AA details. For the record I have the Roadside level of cover which means they will try to fix it and if they cannot they tow you to a nearby garage. The lady on the phone asks if I am in a vulnerable or dangerous spot, to which I reply to the negative. I was in a not so bad part of town and 20 seconds from work. She then tells me I will receive updates on the phone I am calling with and I should be seen by 7.00pm.
It starts to rain and is bloody cold. I stand in a doorway out of the rain.
At 5.56pm I get a text saying [omitted] Recovery Ltd will be attending by 6.35pm.
At 6.34pm I get a call from [omitted] Recovery Ltd. A young lady with a hint of London slang tells me they are on their way and aim to be with me in 10-15 minutes.
At approximately 6.45pm a Mercedes Sprinter type van arrives emblazoned with the recovery company logo. Whilst he parks up opposite I raise an inner smile.
At approximately 6.47pm he wanders over and says “Throttle cable broken yea? Sorry mate but I don’t think I can fix it.” My inner smile evaporates instantly.
“Haven’t you got any cable?” I ask.
“Nah mate.” Comes the reply, “They always do this. Call us when we can’t help. Our place refuse to pay for things like cable kits and expect us to pay for ‘em. I feel sorry for you guys when we turn up and can’t help. It’s bollocks.”
He tries the left grip, realises it doesn’t turn then goes for the correct side. I wince. He starts fiddling with the free play adjusters, wildly spinning them.
“Let’s have a looksee.” He says.
He wanders over the the van and gets out a lamp and small car battery. He hooks it up and peers under the tank.
“ I don’t know if it’s broken for sure, I can’t really see properly under there – even with the light.” I say. He mutters something and wanders over to the van.
I wander over and say, “If you’ve got a 10mm socket I can take the tank off and we can have a proper look. It comes off real easy; only two bolts.”
He comes out with some ratty old (but functional) socket set and gets out a 10mm socket whilst I remove the seat.. I really want to take over, seeing as I know all the fiddly parts that can fall out and be lost in the carcass of the bike – but my politeness takes over and I watch him attack the first bolt. The ratchet knocks against the side of the petrol tank with a mighty “CLLLLAAAANNNNGGGG!”
I wince harder.
“Sorry mate.” He says. He looks sheepish so I politely smile.
After I lift the tank off we both peer under and see the problem immediately. The return cable has come off the bracket so just needs reattaching. His earlier fiddling has removed the free play necessary to do this, which he spots and rectifies. The cable gets attached and we re-adjust the throttle free play at the handlebar end.
We refit the tank and I put the seat back on and fire her up. All is well.
He goes back to the van, putting everything away. When he reappears I ask if I have to sign anything – which I don’t – then I bid him farewell and leave. ____________________ NSR125RR - ZXR750H1 - ZX9R E1 - GSF600S - GSF600SK3 - VFR400-NC30 - SV1000N - ST1100-R - CBR900RR-R - GSF1200SK5 - GSF600SK1 - VFR1200FA - GSXR1000K2 - ZZR1400 D8F
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Acemastr |
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 Acemastr World Chat Champion
Joined: 01 Oct 2008 Karma :  
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DrDonnyBrago |
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 DrDonnyBrago World Chat Champion

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UnspeedySam |
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 UnspeedySam World Chat Champion

Joined: 25 Nov 2009 Karma :  
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andyscooter |
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 andyscooter World Chat Champion

Joined: 30 May 2009 Karma :  
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 Posted: 11:02 - 06 Feb 2013 Post subject: |
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when i had an immobiliser issue and the bike wouldnt start i had a 3 hour wait i wanted to be towed home as i knew the immobiliser was wet and had had trouble before
as soon as it dried out it started fine
bearing in mind it was brand new and i used piaggio assist
then the first van turned up said its a bike we cant tow bikes with this van we dont normally do bikes (why piaggio assist sent a comany that dont do bikes i dont know )
we will have to send somthing else
hour later the second van turns up without a trailer
i can tow it but will have to go fetch the trailer
off he goes
45 minits later he turns up tries the key which doesnt work says i will have to tow it were are you going
i was about 30 miles from home at this point so tell him to take me there
thats out of my area i may have to drop you off before and get someone else to collect you from there
gets in van on phone
at this point im on the phone to piaggio assist saying ive now been waiting over FIVE hours for recovery to my house and the idiots they sent still havnt loaded my bike onto a trailer to get me home
he gets off the phone saying he will have to wait for authurisation
ten minites later they phone and say its ok he loads me and off we go
i broke down at 4 o clock in the afternoon and got home just after ten at night
since then i have always phone a mate with a van and paid for fuel instead  ____________________ gilera runner vxr200 (chavped)
if its spelt wrong its my fat fingers and daft auto correct on my tablet |
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Islander |
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 Islander World Chat Champion

Joined: 05 Aug 2012 Karma :    
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 Posted: 11:07 - 06 Feb 2013 Post subject: |
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I've been an RAC member for years and have been recovered a fair few times. Furthest and best was on my way home from Orkney (I lived in London at the time) and got a puncture in Inverness. RAC don't fix tubed punctures so it was a recovery vehicle all the way home - and it was the worst torrential rain I've ever seen too. Result!
I've been recovered from Birmingham to London (puncture), Ashford to London (collapsed wheel bearing), and Shetland to Orkney for a car - they gave me a hire car for 3 days for that one, recovered the car to the ferry and from the ferry to home at the other end.
I've found them to be excellent value over the years and have certainly had my money's worth out of them.  |
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Andyk |
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 Andyk Borekit Bruiser
Joined: 17 Dec 2012 Karma :    
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Old Thread Alert!
The last post was made 12 years, 206 days ago. Instead of replying here, would creating a new thread be more useful? |
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