Can you cancel a contract phone?

[RooRoo]

Basically, my contract phone is shit, and pay as you talk is better for my finances....is there a way I can cancel, or do I HAVE to keep it for a year?

[Laura]

You have to keep it for you're contracted time.
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[Dusty]

You can probably cancel it, but you'll still have to pay for the year which kind of defeats the point.
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[MikeyC]

or you can cancel, but you have to pay the outstanding, i.e., if your 8 months into a 12 month contract, and u cancel, you have to still pay the outstanding 4 months.

[swaffs]

I got my last phone from carphone wahrehouse on contract, and took out there insurance.

In it was a 'contract breaker' deal, that allowed me to just return ther phone etc.. exactly how i brought it and everything would be cancelled (had to have it for 90 days)

I did this after about 4 months and started a new one, with a better phone.

[iCraig]

By Law you have 7 days to change your mind on ANY Contract, so if its within this time they should cancel it with no penalty what-so-ever

[Danny]

With some companies such as T-mobile, you may have a 12 month contract but you can change to a different pricing scheme after 6 months.

[jay12329]

O2 let you change plans after 3months.
J

[Steve H]

[iCraig]

[jay12329]

I was told that you have 14days to cancel a phone contract, i took one back cus the phone was mis-sold. Dont know if you can just say you dont want it anymore.
J

[Demonic69]

Consumer Rights act does allow you to take a phone back after 7 days, but only if it was mis-sold or faulty etc.
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[Steve H]

Some Companies will go above and beyond their legal obligations to customers and consequently offer a cooling off period as part of the stated terms and conditions within their contracts.

However, from a legal standpoint there is nothing specifically written that states that once a contract is signed on retail premises (it's slightly different if you sign a contract at home or away from trade premises) you have a cancellation period.
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[JonB]

The problem with 12 month phone contracts, well on O2 anyway is that you can't even upgrade your mobile, I am intending to keep my contract after the 12 months are up, but I really want a new phone, because mine is dodgy!
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[primalcarl]

What I have done is say I simply can't afford to pay the contract any more and can they change me to Pay As You Go. That way they're more happy because they keep you as a customer
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[karen_moomin]

Yes, like others have said, you have to stay on the contract for the year. I'm in the same situation. I called them to see if I could cancel my contract and they said I could "buy out" of it. But it works out cheaper to go on the lowest tarriff available and just not use my phone (I have a pay as you go which is loads better). As soon as I can cancel my contract phone I will.

[Visitor Q]

contracts are gay. My mum had a *free* 3310 plus 200 *free* texts a month. They modified the 3310 so that it sent like 5 texts instead of 1, so when i got it, it munched through credit in days. Believe me get pay as you go, no line rental, you can keep a sim for years (mines only got a 10 message capacity its like 4 years old) and its been in about 10 fones over the years, if not more.
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[carvell]

[Visitor Q]

[dainesefreak]

Cheapest way out is to drop the contract down to the lowest tariff possible and buy it out from there.

[Sacarius]

Sorry to say RooRoo but it would seem that you lose.
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[JonB]

[craigT19]

i had a contract with vodaphone...i just sent them a letter (giving them notice in writing) a month later...no contract
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[Shaun]

I used to work at singlepoint, when you start a contract you have a 14 day "cooling period" if you don't like it you can return the phone and cancel the contract but it has to be within 14 days!

[Visitor Q]