Motorcycle megastore Swindon customer service

ReadySalted · Scooby Slapper Joined: 23 Aug 2008 Karma :

Bought a set of richa leathers six weeks ago from the motorcycle megastore in Swindon, formerly George Whites. The night before my mod 1 test the jacket zip completely broke which was a nightmare.

Yesterday a took the 60 mile trip back to their shop only for the head gasket on my land rover to go kaput a few miles from the shop. Got recovered home. Another nightmare.

Went back down there today with jacket but no receipt and the staff there were great. I showed them the bank statement on my phone and they were fine with that. Exchanged the jacket for a new one with no fuss so after a pretty dismal few days the good customer service form the megastore has perked up my mood. Will definitely buy from these guys again.

(Oh and I passed my mod 1).

Nexus Icon · World Chat Champion Joined: 26 Aug 2010 Karma :

I used to enjoy a day drip to GW's for a browse at the massive clothing/helmet warehouse, a burger from the roach coach, a coffee from the cafe and, of course, to sit on just about every current bike from the big 4 Japanese manufacturers.

I even bought my first big bike there and couldn't fault them at all.

It's just not the same now though it would help somewhat if Blade motorcycles on the same lot opened on a Sunday.
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Benno · World Chat Champion Joined: 06 May 2012 Karma :

Good stuff. It's good to have good news sometimes, usually people only post (or news is only reported) when bad things happen.

Thumbs Up

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TheCatSatOnTh... · Scooby Slapper Joined: 30 Nov 2013 Karma :

Top stuff, I'll take a trip down there some time. Smile

Customer service.

The Tot · World Chat Champion Joined: 11 Jun 2004 Karma :

Shame they don't sell premium stuff! When it was george whites, they were selling Arai RX-GP's for a good £200 off RRP, so you can't complain. Likewise, they had all the top drawer AGV and Shark lids too. It's great if you don't want to spend >£400 on a lid, but some of us do.

Saying that, the store caters for pretty much most of the riders out there and conveniently handy to boot.
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