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confused.com glitch

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ratboy
Nova Slayer



Joined: 23 May 2005
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PostPosted: 11:17 - 08 Aug 2013    Post subject: confused.com glitch Reply with quote

Just renewed my insurance with bikesure and after some discussion knocked off a bit of money.
I then got a quote through confused.com for the exact same policy with them to find it cheaper again.
After an irate second call I was told the confused system isn't applying the £30 broker fee at present.
If anybody else is renewing with them its worth a shot until they amend it as they have to honour the quotes given.

Hope it helps someone!
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-Matt-
World Chat Champion



Joined: 28 Apr 2013
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PostPosted: 11:22 - 08 Aug 2013    Post subject: Reply with quote

Always best to check across the board really Thumbs Down and in the coming months to renewal especially if using comparison sites.

I've found before on comparison sites, although quotes are usually only valid for 30 days, 'refreshing' old quotes with updated start date info at 30 days prior to your renewal date gives different (2 of 3 times cheaper) quotes to putting the same data in as an entirely new quote.

Fuck only knows why, but then that seems to be the general principle with insurance quotes Rolling Eyes
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CaNsA
Super Spammer



Joined: 02 Jan 2008
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PostPosted: 11:26 - 08 Aug 2013    Post subject: Re: confused.com glitch Reply with quote

ratboy wrote:
Just renewed my insurance with bikesure and after some discussion knocked off a bit of money.
I then got a quote through confused.com for the exact same policy with them to find it cheaper again.
After an irate second call I was told the confused system isn't applying the £30 broker fee at present.
If anybody else is renewing with them its worth a shot until they amend it as they have to honour the quotes given.

Hope it helps someone!


Sounds like they are bullshitting you to be honest.

Phone them back, say you have a quote that is valid for 30days.

If they refuse to knock off £30 cancel the policy and go elsewhere. Very Happy

14 days "cool-off period" brah!
They cant charge you a cancellation fee, only for the number of day you have actually been insured.
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