Triumph Recalls

[Polarbear]

Had an e-mail from Triumph today asking if I'd like to take my Explorer back to the dealer for an engine upgrade that will stop any rattling (which might be annoying but is not detrimental so they say).

Thanks Triumph, That will be going back soon. Rumour has it a new engine is forthcoming .

Umm, I have Trophy too. Same engine so can I have a new one for that too!

Watch this space for my verdict on Triumph when it comes to warranty work
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Victory Cross Country American tractor.

[evoboy]

Wonder if its the CCT...

Do let us know what the problem was.
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Suzuki GT250 x7------- Fazer 600------CB250RS------Aprilia Rally 70----- Bandit 600

APT Motorcycles

[stuartt]

My rocket had to get a new ecu & wiring loom at 18 months old !

[stuartt]

My rocket had to get a new ecu & wiring loom at 18 months old !

[McJamweasel]

Its to replace the cylinder head and cam chain tensioner. The Trophy isn't affected so that one won't be going back too.
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BCF: Be yourself, just don't be an arse.

[Polarbear]

[andys675]

trophys are affected too, only announced to dealer network this morning, any chassis number prior to 603000
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Some people feel the rain, others just get wet.

[Polarbear]

[Polarbear]

Well I got my Explorer back from Triumph today complete with new cylinder head, new ECU and new center stand.

The cylinder head was what it went in for. There is a recall on the ECU's so they changed mine while it was at Hinkley and the center stand was changed because they have a history of the paint flaking off. (mine was fine but they changed it anyway).

Triumph's QC has taken a bashing!
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Victory Cross Country American tractor.

[P.addy]

What bike did you take while it was being fixed?

[Polarbear]

[MarJay]

On the way home from the last BCF BBQ my Regulator Rectifier died. I literally turned into my street and the bike died.

I took it to Triumph because there was an outstanding recall on the Reg/Rec. They took it in, also replaced the gear selector shaft and did the work very quickly. When I went to collect they just handed me the keys and said "Here, all done!". I said to the guy: "Is it all good? I thought you could take out the alternator if the regulator rectifier dies".

He replied: "Oh yeah, that was completely fried too, we replaced that as well!" Free of charge. That to me is good customer service.
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British beauty: Triumph Street Triple R; Loony stroker: KR1S; Track fun: GSXR750 L1; Commuter Missile: GSX-S1000F; Cheap project: CBR900RR FireBlade
Remember kids, bikes aren't like lego. You can't easily take a part from one bike and then fit it to another.

[andys675]

and I'm sure you're going to complain about the extra 12 months engine warranty they give with factory modified bikes.
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Some people feel the rain, others just get wet.

[Big Rab]

Aparently, the valves on the explorer are eating into the heads. discovered by a mechanic up in Scotland last year. cant say who. all explorers are being sorted free of charge. as you would expect. Bad Triumph, putting these out with faulty heads.
Some are getting a complete new engine.

[P.addy]

[Polarbear]

[Woost]

Apparently I'm looking at May before they can fit mine in!

Jeez, nothing like customer service.....that is

[MarJay]

Sadly in Engineering people make mistakes sometimes. The issue comes when the organisation involved refuses to acknowledge it. In this case Triumph have held up their hands and said "Yeah, there is an issue, and although the failure rate is very low we're prepared to replace the head on every affected bike."

You can't say fairer than that really.
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British beauty: Triumph Street Triple R; Loony stroker: KR1S; Track fun: GSXR750 L1; Commuter Missile: GSX-S1000F; Cheap project: CBR900RR FireBlade
Remember kids, bikes aren't like lego. You can't easily take a part from one bike and then fit it to another.

[P.addy]

[Polarbear]

[Shinigami]

actually sounds like decent CS. At least they held their hands up to it rather than try and fob it off.
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Current: Honda City Fly CLR125 2003 Honda CB600F Hornet 2008 Yamaha FZ6 S2 + 1991 Kawasaki GPZ500
"Once you realize what a joke everything is, being the Comedian is the only thing that makes sense.

[andys675]

[Woost]

[pits]

So is this to stop the new range of Triumphs shitting themselves? Known quite a few now to chuck the rod out the side of the block, the 675's seem to the biggest culprit.
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Stinkwheel: You have no right to free speech
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[Polarbear]