Motorbike Insurance RIP OFF

[Craggles83]

Ha anyone else had trouble with their motorbike insurance through Bike Sure.

I had mine done the other day when geting my CBR 600, i then the next day had an e-mail saying i had to call them to discuss a few things.

I'm keeping my bike in a garage that isn't to far from my house, because of this they have increased the policy by an extra £113 on top of the £270 they already charged me.

They said i can cancel but would have to pay £51 for 1 days cover so basically they've held me in a corner where i had no choice but to pay the extra

Thing is on their site all it states is "A Locked Garage"

Any advise how to get round this or out of insurance for free?

Many thanks

[Rogerborg]

Hi and welcome to BCF.

The member that you'll want to speak with is "arry", although I'll take a pop.

Thing is, you've told them an address, and that it will be kept in a locked garage at night. It seems clear that the reasonable interpretation is that the bike is going to be kept in a garage at the address that you gave them.

Since it's not, then of course that changes the risk.

While insurers are indeed contemptible reptiles (hi, arry ) in this case I can't see what they've done wrong. I won't mince words: you thought you'd get away with letting them draw the wrong conclusion. You didn't.

However... within 14 days they cannot charge you for "cancellation". They can charge you for the costs of setting up the policy, plus a pro rata for the cover enjoyed, i.e. that extra £1. Their site says that the arrangement fee is £30, not £50 though.

Now, what's the whole story? Did you go via a comparison site, and if so which one, or direct to them? If to them, why didn't you speak to them before agreeing the policy?
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Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike

[Craggles83]

HAHA thanks for your e-mail, i can honestly say there was no bad behaviour on my part, i put locked garage and didn't for 1 second think i was scamming them because i though a locked garage was a locked garage end of, if they are then going to change the goal posts then they should have "Locked Garage" at your property or somewhere else.

I went through the comparison website which was actually bikesure

I can understand people trying to manipulate the system but i can say i never thought of that

They have taken advantage of the fact their poor website doesn't allow you to put all the details in and then they have held me to ransom for more money

Shocking IMO

[Taught2BCauti...]

What would happen if you tell them you are not going to keep it at a remote locked garage any more, but you are actually keeping it secured at your home address?

Have you asked them what would be an acceptable place to keep the bike that wouldn't incur the additional fee?
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Honda Varadero XL125(V8)
www.TheFutureIsHere.eu

[Craggles83]

Not sure however i need to keep it in the garage, funny enough i have a missed call from the insurance so will see what they say

[iooi]

[The Disapproving Brit]

[Ammoman]

Avoid Bike Sure!! I have had the misfortune of using them ONCE but Never again..
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2013 ZZR1400 & Honda CG125 1986..

[Wednesday Biker]

I keep mine in the back garden and none of my security devices were on the list.
£110 for a Z750
Best bet in future might be to say its left uncovered and unlocked on the main road and they might knock you £100 off

[andyscooter]

mines kept in a garage at my address which is a low crime area

but my mate has to rent a garage two miles away from where he lives

this one is in a dodgy area where bike theft is quite high and so is vandlisim and other crimes

he has to pay a lot more for his insurance then i do because of this
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gilera runner vxr200 (chavped)
if its spelt wrong its my fat fingers and daft auto correct on my tablet