Should I complaint?

[SinceNow]

About 6 weeks ago I had a local garage replace the fork stanchions on my bike as it's chewed through two sets of seals in the last 18 months.

When I got the bike back I notices what looks like heat marks on the fork legs but I didn't pay too much attention at the time. Looking at it now the job looks to be badly finished. There is the weird heat marks. The bottom of the fork legs have been chipped. The dust seals are a little tore up. The right leg looks to be badly chipped at the back of the leg that the dust seal doesn't sit flat. Also above the yoke on the right stanchion there is some pit marks, not a big deal but I have just paid for new ones.

The question is should I complaint or I am just being to picky about this? Does anyone know why there would be these heat marks? Could the chipping on the legs be repaired?

If go back to complain then I want to be informed and know what I'm talking about.

A few pictures to see what I mean.

https://i288.photobucket.com/albums/ll161/Sincenow56/Mobile%20Uploads/IMG_20150419_190256_zpszdfiin9v.jpg

https://i288.photobucket.com/albums/ll161/Sincenow56/Mobile%20Uploads/IMG_20150419_190031_zpscrn5ur2l.jpg

https://i288.photobucket.com/albums/ll161/Sincenow56/Mobile%20Uploads/IMG_20150419_190148_zpsiovboxwx.jpg

[Fisty]

Complain? I'd be beating them to death with the forks.

Those stanctions are fucked!
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Quietly and consistently taking the piss.
TL1000R | Hayabusa | ZXR400 | TL1000S | Bandit 400 V
Fatter and faster than Fret

[Eddie Hitler]

.

[covent.gardens]

Water droplets I see?

[Commuter_Tim]

They are concave surely, not rain? admittedly hard to tell.

Did they leave a soldering iron resting on them whilst they did the wiring on some guys bike they gave a shit about or what?

That sucks if its not rain droplets dude.
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The above post is most likely nonsensical.

I ride a Bandit 600... badly.

[SinceNow]

Unfortunately that's not water droplets it's small dents on the stanction

Sorry the pictures aren't the best.

[SQL]

That will not last <1000 miles it will tear the seals, return the forks.

[mentalboy]

A garage did that? Name and shame, that's fucking hideous.
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Make mine a Corona.

[stonesie]

That's some dodgy workmanship right there, which set of cockeyed clowns did that then had the cheek to charge for fucking your bike?




Please, double check that all the bolts on the front end are not loose.

[Shaft]

[kramdra]

6 weeks after is a long time, they will say it has happened since.

Heat marks - its common to use a torch to get them out. The paint should not be damaged and the marks should wipe/polish off easily. Either they are overcooked or lazy bastards. I would be urgently questioning if they replaced the bushings, as the PTFE coating will have melted away. If they did not charge for the parts, they havent.

The screwdriver marks and damage to the dust seals is shit. They do not look new. Theres no reason to pry up and damage new dust seals unless the job was bodged.

The stanchion marks are another sign they dont give a shit, and possibly they are low quality stanchions that wont last 5 minutes in winter. Refund ASAP.


Pics of rest of bike? how much did you pay for the work? Did they do the previous work - "two sets of seals in 18 months"?

[Pol Anorl]

throw em through the garage window theyre fucked.
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GOOD GAME BODYGUARD: https://i.imgur.com/8WePGgf.jpg
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Jewlio Iglesias: You live in Liverpool - Chances are, the front door has already been kicked off the hinges

[BigShow]

Yes, if someone fucks your shit up you complain.

Out of interest what would they have had to of done for you to complain without asking?

[Nemo]

What were they using to put the seals in?!
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Previously owned: Kawasaki KH125, Suzuki GP125, Suzuki GX 125, Honda CB125 TDC '83, Honda ntv 600, Kawasaki ER5, Kawasaki ZZR600, Aprilia RSV 1000 Mille
Now own: Ducati 848 evo

[Rogerborg]

[Matt B]

[recman]

[SinceNow]

Thanks for the replies, I'll try to answer everything.

The dents are near the yoke so that wont cause the seals to go but it's a new stanchion so it shouldn't have dents. Their is too many of them in small area to be stone chips. Saying that I'm not too worried about it.

I didn't pay for the the first two sets of seals. When I bought the bike from them they said they would replace the seals. About 8 months after that the seals started to leak. I took the bike back and they replaced the seals for free. The right seal when went again and this time they told me the stanchions needed replaced or the seals would just leak again.

I wasn't charged for the bushings so they must not have changed them. I didn't supply the parts, the garage ordered them. The stanchions were £230. Total bill was £448 but I had other work done at the same time.

When i got the bike back from the repair I thought well that not pretty but I trusted the garage to have done the job correctly. I've used the garage for the last 8 years.

Saying that the repair has been bothering me. Not knowing any other bikers to take a look at it and having no real mechanical knowledge myself. I thought it was best to ask for advice before I went back to the garage.

Thanks for the tip about the heat marks, i'll try polishing them tonight and see if that works.

My real worry is the chipping on the fork legs. It pretty bad on the right side and the seal doesn't sit flat. Can it be repaired or would the bottom part of the leg will need replaced?


Thanks for all the help

[Fisty]

Those are new stanchions?!?
____________________
Quietly and consistently taking the piss.
TL1000R | Hayabusa | ZXR400 | TL1000S | Bandit 400 V
Fatter and faster than Fret

[P.addy]

My left testicle are they new.

[Mudshark]

[SinceNow]

All I can say is that I paid for new stanchion so I'm hoping their are new. I was also charged for new outer seals so i presume that's the dust seals and new fork oil.

So it sounds like I do have a case to go back the garage and complain?

[Doovy]

Yes, I would complaint.
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Yamaha RXS 100 > Honda CD 250 > Honda Hornet 600 > Honda CBR 600RR > Yamaha RXS 100 > Kawasaki ZX6R J2 > Yamaha FZ1

[P.addy]

[finchy95]

They'll probably tell you to get fucked with it being six weeks since the job was done. Doesn't mean you shouldn't kick off to fuck though.
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2005 suzuki van van - Sold. -> 2015 honda cbr 125 r - current bike.
Now's not the time for fear. That comes later.