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Ichy
World Chat Champion



Joined: 15 Jul 2005
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PostPosted: 09:09 - 18 Jul 2015    Post subject: Ebike Reply with quote
What is going on at Ebike? Considering that they are an internet only company it's interesting that the website does not allow me to log on to my details.

Quote:
The client area is currently undergoing essential maintenance. We apologise for this inconvenience, we will be up and running soon. If you do have an urgent query our team would be happy to help you, please call 0333 222 4560. Lines are open from 9am - 6pm Monday to Friday excluding Bank Holidays and 9am - 7pm on Saturday. Calls are charged at local rate plus network extras; calls from mobiles and other networks may cost more.


That message has been there for at least a week as far as I'm aware.

I've not received any renewal information or emails and not been pestered over the phone. If you click on 'contact' you get a blank page.

Ah well. looks like I'm going to have to change this year to Devitt. Slightly annoyed that I have 10 years no claims and it looks like I can only use 5 due to the way Ebike report it.
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instigator.
Nitrous Nuisance



Joined: 04 Apr 2015
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PostPosted: 09:50 - 18 Jul 2015    Post subject: Reply with quote
https://www.bikechatforums.com/viewtopic.php?t=304772
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bamt
World Chat Champion



Joined: 15 Dec 2013
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PostPosted: 10:11 - 18 Jul 2015    Post subject: Re: Ebike Reply with quote
Ichy wrote:

Ah well. looks like I'm going to have to change this year to Devitt. Slightly annoyed that I have 10 years no claims and it looks like I can only use 5 due to the way Ebike report it.


That's not uncommon (probably going back to the days when 5 years was maximum anywhere). I'd be quite surprised if it makes any noticeable difference to your premium.
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Ichy
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Joined: 15 Jul 2005
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PostPosted: 10:13 - 18 Jul 2015    Post subject: Reply with quote
£14 difference.

Doesn't sound much but it works out at about 15% of the cost for fully comp. One of the few benefits of being old.
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Ichy
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Joined: 15 Jul 2005
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PostPosted: 10:15 - 18 Jul 2015    Post subject: Reply with quote
instigator. wrote:
https://www.bikechatforums.com/viewtopic.php?t=304772


I did a search earlier and that never came up?
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Rogerborg
nimbA



Joined: 26 Oct 2010
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PostPosted: 10:26 - 18 Jul 2015    Post subject: Reply with quote
Ichy wrote:
instigator. wrote:
https://www.bikechatforums.com/viewtopic.php?t=304772

I did a search earlier and that never came up?

BCF search is less than optimal. Perhaps it was "undergoing essential maintenance".

eBike don't seem to be e any more, which was their major attraction. You'd think it would cost them more to pay folk to answer the phone, but it appears that they've not bothered doing that either, so silver linings.
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Ichy
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Joined: 15 Jul 2005
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PostPosted: 10:34 - 18 Jul 2015    Post subject: Reply with quote
I guess it helped me save some money. Their quote was double everyone else. Laziness has a price.
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instigator.
Nitrous Nuisance



Joined: 04 Apr 2015
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PostPosted: 10:44 - 18 Jul 2015    Post subject: Reply with quote
Ichy wrote:
I guess it helped me save some money. Their quote was double everyone else. Laziness has a price.


I actually went with them, again, anyway. Despite my protests. I only wanted cover for 3-4 months maximum and they turned out to be the cheapest, taking into account their tiny cancellation charges + refunds on the policy. Everyone else penalises you quite heavily for doing that it seems. That and their 365 day EU cover kind of secures my business. Hope I can move to NL soon so I can get a cheap SP1 and insure it for 68 euro per year over there. Laughing
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Old Thread Alert!

The last post was made 11 years, 57 days ago. Instead of replying here, would creating a new thread be more useful?
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