The AA lost my bike

[matlow]

Looks like the AA have misplaced my bike. Anyone know how their Unaccompanied Relay service works?
____________________
Hornet 600, CBR600F, 929 blade, 07 R1, R1200GS, 09 Blade, 750 SRAD, ZZR1200, 954 Blade, KTM 990 Adventure, Ducati 749s

[MCN]

They don't do Unaccompanied Relay.

Was it Ford Transit and did the driver have a thick Irish accent?

Edit: You have contacted HQ I assume.

Hope it turns up. Maybe he's broken down.
____________________
Disclaimer: The comments above may be predicted text and not necessarily the opinion of MCN.

[Wonko The Sane]

Need a bit more info on what's happened to be able to advise...
____________________
Looking to pass your CBT / Bike tests in Bury Lancashire? try www.focusridertraining.co.uk Would recommend.
They're also on Facebook https://www.facebook.com/pages/Focus-Rider-Training/196832923734251

[matlow]

I get AA relay as part of my bank account, bike broke down in the highlands at the weekend and i took the option of having the bike transported to my home address unaccompanied, allowing me to jump on the back of a mates bike to get home.
when i spoke to the recovery guy about what would happen to the bike, he said it would be transferred from agent to agent over the course of 48 hours to my home address. whereas a car could be left in service station car parks that would'nt happen with a bike for obvious reasons, it would either be met or the handover would happen at a garage so the bike was secure. They can't give you an actual definite time of delivery due to it all being dependent on drivers hours etc..

48 hours expired at 8am this morning and still no bike, so phoned the AA and they are saying their records show the transaction was completed yesterday. I have no bike, the house was occupied all day, they are now trying to track the last agent who delivered it to find out whats gone on and where the bike is. in all honesty i expect the bike to be in a local agents garage. although they still have'nt called me back and i was promised a phone call within the hour.

I'm assuming all liability is with them until i assume liability by being in receipt of the bike?
____________________
Hornet 600, CBR600F, 929 blade, 07 R1, R1200GS, 09 Blade, 750 SRAD, ZZR1200, 954 Blade, KTM 990 Adventure, Ducati 749s

[Rogerborg]

Probably just common or garden incompetence, happy ending will be achieved with enough persistence.

However, I'd want to get as much as possible admitted in writing in case you end up having to invoice them for the bike and your consequent expenses.


____________________
Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike

[Nexus Icon]

Yeah, what Roger said.

Actual cool story though, bro.

Hope it works out for you - keep us updated.
____________________
Greetings from Shitsville!

[J.M.]

[Minty]

I have a call recording app on my phone. All calls, in and out. So I use my mobile to make such calls so every detail of the conversation can be referred back to. Has come in very handy several times.
____________________
My fingers smell of your mum.

[brains_t]

You may have to advised the other party the conversation is recorded for it to hold up in court. I believe it may be an illegal practice not to.

[bikertomm]

Hope it's all good mate.

(Searches ebay..) [/i]
____________________
07' Honda Hornet now full powaah! My guide on performing an oil change!

[Rogerborg]

[matlow]

All good, they found the bike and its been delivered in the same condition it was collected in, i.e. broken. looks like it was merely an issue with their system being updated prior to the bike actually being dropped off.

phew didn't fancy a long drawn out issue.

Thanks for all the input!
____________________
Hornet 600, CBR600F, 929 blade, 07 R1, R1200GS, 09 Blade, 750 SRAD, ZZR1200, 954 Blade, KTM 990 Adventure, Ducati 749s

[thx1138]

[Michelle L]

That's horrible , hope you get your bike back.... I am with AA relay .
____________________
Ride safe , if you can not ride safe , ride free....

[MCN]