The Kia saga, part two - rejection

[Wonko The Sane]

You may recall a problem we had with our Kia Cee'd Estate about 9 months ago, to re-cap:

The wiring loom wore through itself rubbing against another part of the vehicle, the dashboard lit up with every fault light it could and the car went into limp mode.

Had to wait a week for the garage to take it in and look at it, the wiring loom was un-wrapped, re-insulated, re-wrapped and the car tested, all under warranty.

Since then the car often (it once managed to do it three times in one week, but usually just once a week) will simply loose power on the motorway when you try to accelerate, changing down through the gears does nothing to help you find power but re-starting the car instantly resolves the issue, the throttle on the car is drive by wire and I'm confident the issue is due to the wiring loom fault.

The car has been in the dealership no less than 9 times, they have failed to find the fault despite accepting that it's a potentially dangerous fault.

I have been in contact with Kia UK who, likewise, accepted the fault exists and that it's potentially dangerous and arranged for the dealership to take the car in again.

no fault could be found or replicated so we have the car back.

A week ago the possibility of the dealership buying the car back from us was raised with seemingly a positive tone from the dealership, been chasing for updates on this since Thursday and have been told today that I could expect a call today.

If they only offer the same as what we buy any car etc offer are they just chancing their arm that I'll pay the difference for a vehicle of similar age and millage off their yard, given that same age and millage are about £4k above what we buy any car have quoted for mine?

we bought the car at a year old and also purchased "return to invoice" and 'damage protection (small dents etc) from Kia alongside this as we expected to keep the car for a number of years, not just until the finance was up (last payment is later this year)

I'm not expecting what we paid for it as we have had it since Oct 2014 but a chunk of the millage on the vehicle is down to it having been driven on test, along with me taking an afternoon unpaid from work to go and drive it on test to see if the fault would show (it didn't)
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[Baggyman]

Still in warranty - go for a brand new replacement. They can only say no but I would push it well past any first refusals.

Have a word with citizens advice to get the right words to use in any letters rejection.... not of merchantable quality etc.

Have you checked any Kia enthusiasts (if there is such a thing) forums to see if it is a known fault?
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Old fart
Baghira, modded GS1000 and the T150 I bought in 1978 when I was 21

[Wonko The Sane]

[B5234FT]

Wiring loom should have been replaced from the off.

As much as Id be pissed off the the inconvenience and costs of time off work etc, I suspect you'll have to be happy with getting out at market value.

Dont accept any we buy any car prices, but get some comparable prices from parkers, glasses, ebay sold listings, autotrader adds (bear in mind this will include some haggle space) and get a solid idea of the true market value. I personally wouldnt be taking a penny less than that.

[Wonko The Sane]

most vehicles the wiring loom is one of the first things into the car, it's a strip almost to shell to replace - I was surprised it was repaired as were a few friends who work in the industry.

trade-in price I've been offered range from £5500 to £6000

As I've said, I'm not expecting to get back what I paid, but I would expect enough to get an equivalent vehicle with dealer backing.

I'm not asking compensation for time off work and being late to work etc, more that it's taken into consideration when working out the offer, say, overlooking a scuff on the interior that would polish out when valeted.
____________________
Looking to pass your CBT / Bike tests in Bury Lancashire? try www.focusridertraining.co.uk Would recommend.
They're also on Facebook https://www.facebook.com/pages/Focus-Rider-Training/196832923734251

[Evil Hans]

[owl]

is it the petrol or the diesel model?
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Observation is the greatest source of wisdom.

[Wonko The Sane]

[owl]

[Wonko The Sane]

[uberkron]

Egr valve.
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i ride a zip 50 2smoke. It overtakes a hundred times a day.

[Wonko The Sane]

[owl]

You keep referring to the "Kia dealership" out of curiosity have you been going to the same dealer the entire time?
____________________
Observation is the greatest source of wisdom.

[Wonko The Sane]

[Ben90]

[Wonko The Sane]

[owl]

[Wonko The Sane]

[wots]

Kia's head office is opposite my office, want me to shit on their doorstep?
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Currently: Yamaha DT 125 LC2,Repsol Fireblade, and Bumblebee MSX 125

[Wonko The Sane]

[owl]

[mas101]

Error Codes?

Anything like this I'd want to see live data and error codes just to know what the ecu thinks is happening.

[Wonko The Sane]