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got hit & run, not a potato, what do?

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Ste
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PostPosted: 18:55 - 28 Mar 2017    Post subject: Reply with quote

I'd refuse the random lid because it will be paid for from your settlement.

I presume what you actually want is a like for like replacement for your damaged lid if it's still available and if it's not then you'll have to go and try some on to find something that fits well?

And these are the repair people: https://beta.companieshouse.gov.uk/company/08697889
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arry
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PostPosted: 18:58 - 28 Mar 2017    Post subject: Reply with quote

How many claims management companies can one person be involved in?
https://beta.companieshouse.gov.uk/officers/0QwkJVqqvgod4CIFSHAPAzT6MyE/appointments
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M.C
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PostPosted: 21:31 - 28 Mar 2017    Post subject: Reply with quote

Tierbirdy wrote:
Theyve arranged a company called Plantec to collect my bike and tell me its a write off (probably, nobody is going to want to restore a near 15 year old fazer surely?), same company will deliver a hire bike, and a new helmet (that I can keep, isnt that nice? Itll probably be a chinese unbranded special but free lid is free).

CN have said they (by they I assume whoever my underwriters are, Aviva I think? As far as I know CN are just a broker and liaison?) will be going after the other party's insurers as a no-fault (of mine) claim for cost of bike/gear/injury etc.

Mildly concerned about that no win no fee not allowed anymore thing though...

EDIT: ok Ive re-read the PI small print, what it says is that I do indeed have to pay their costs if I win, however they will also automatically seek to get that reimbursed by the other party as well. So I do pay, but I get it back (maybe?).

I tried Laughing Have fun riding with a dislocated shoulder, and paying to get your bike back when they've finished 'storing' it for you.
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Tierbirdy
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PostPosted: 22:37 - 28 Mar 2017    Post subject: Reply with quote

I think you're misreading me, I'm just reporting what they've said they're going to do, I'm not dismissing any ones advice or anything like that.
My main priority of course is whats best for me, not my insurance company and how big a bill they can rack up. That's why I'm asking for advice Smile

I may well turn the hire bike etc down, Ill have to give them a ring in the morning and raise these points with them and see exactly whats going on. Theres no point having a hire bike racking up daily charges that I cant ride. If they could have one once Im fit to ride that would be great, but if they wont do that then I guess theres little point.

Iv'e got the fazer back home from now, police kindly didn't impound it and a mate wheeled it home. Its in surprisingly not fucked condition. Seems the exhaust acted as a very good crash bung and took almost all the damage. Front & rear fairing is shattered and that's about it. Pissed oil everywhere too, dunno if it starts yet, didn't want to try it.

Iv'e no doubt the insurers will write it off still, though I may well be looking at keeping it and repairing it myself to keep as a second London daily hack bike.
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Baggyman
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PostPosted: 22:55 - 28 Mar 2017    Post subject: Reply with quote

arry wrote:
How many claims management companies can one person be involved in?
https://beta.companieshouse.gov.uk/officers/0QwkJVqqvgod4CIFSHAPAzT6MyE/appointments


and he is not the only one....

I would be tending toward the "politely decline - I will get a quote from an accredited dealer thank you - not letting the bike out of my site and don't want your helmet. If you want to send your assessor her that will be fine with an appointment"
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Vracktal
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PostPosted: 22:56 - 28 Mar 2017    Post subject: Reply with quote

https://images9.images-speurders.nl/images/15/1591/159126159_1_big.jpg

Thumbs Up

and i'd agree, don't let them take the bike if you can get their assessor to come to you instead. Since it's in your garage it's not accruing any storage fees, as soon as it's with them you can bet they'll start tacking them on.
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Ste
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PostPosted: 22:59 - 28 Mar 2017    Post subject: Reply with quote

Go to a firm of real solicitors instead of the people Carole Nash passed you to.

First thing in the morning you should tell them so that they don't send someone to collect your bike.

Having a hire bike when you can't use it sounds like the type of thing that the insurance company won't pay for and so you'd end up with the bill.

I also can't see the insurance company being keen on the idea of them paying for a helmet that is of no use to you.
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M.C
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PostPosted: 00:20 - 29 Mar 2017    Post subject: Reply with quote

Tierbirdy wrote:
I think you're misreading me, I'm just reporting what they've said they're going to do, I'm not dismissing any ones advice or anything like that.
My main priority of course is whats best for me, not my insurance company and how big a bill they can rack up. That's why I'm asking for advice Smile

I may well turn the hire bike etc down, Ill have to give them a ring in the morning and raise these points with them and see exactly whats going on. Theres no point having a hire bike racking up daily charges that I cant ride. If they could have one once Im fit to ride that would be great, but if they wont do that then I guess theres little point.

Iv'e got the fazer back home from now, police kindly didn't impound it and a mate wheeled it home. Its in surprisingly not fucked condition. Seems the exhaust acted as a very good crash bung and took almost all the damage. Front & rear fairing is shattered and that's about it. Pissed oil everywhere too, dunno if it starts yet, didn't want to try it.

Iv'e no doubt the insurers will write it off still, though I may well be looking at keeping it and repairing it myself to keep as a second London daily hack bike.

They've arranged sounds like it's happening. They don't need the bike (except to rack up storage charges), they can send an assessor out. Going by previous stories on here if you let the bike go it could be laid down in the back of a van, then sold on without your knowledge. You might end up not being able to buy the salvage back, or they might want a silly amount for it, but I wouldn't let it go unless you never want to see the bike again.

Hire bikes are normally meant to be for a month so I don't see them giving you one at a later date. Once you get the cheque for your bike you're meant to give it back.

Unless your name's Arcane don't start the bike after it's lost oil Shocked Laughing
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Tierbirdy
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PostPosted: 11:13 - 29 Mar 2017    Post subject: Reply with quote

Ok so phoned Plantec, Im keeping the bike in my garage locked away safely. Theyre goinf to assess it at home but said I need to get my own estimate on repair costs etc then. So Ill see what my local yamaha garage can do for me. Im confused though why theyve said theyll assess it, but I have to get my own estimate? If theyre not estimating the cost when they asses it, what are they doing?

Hire bike is being put on hold, will re-asses my need for one when Im actually capable of riding it. If claim is settled before then thats one less hassle to worry about. But I really do need a bike to get to work, so if Im back to work before that happens Ill need one.
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Baggyman
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PostPosted: 11:42 - 29 Mar 2017    Post subject: Reply with quote

Don't forget to visit doctor, get referred for X-Rays etc.

You need that audit trail for any claim now or in the future in the case of latent spazzing, loss of earnings etc.

Also, check with your employer about anything they might need as they will have an interest if paying you sick pay.
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Tierbirdy
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PostPosted: 12:01 - 29 Mar 2017    Post subject: Reply with quote

Baggyman wrote:
Don't forget to visit doctor, get referred for X-Rays etc.

You need that audit trail for any claim now or in the future in the case of latent spazzing, loss of earnings etc.

Also, check with your employer about anything they might need as they will have an interest if paying you sick pay.


Already had all that done at A&E who sent the results to my GP as well, I believe the personal injury lot will be arranging for me to go to a private clinic for further assessment when it gets to that stage. Work is aware, they've said they'll deal with all that in a back to work interview when I go back.
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M.C
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PostPosted: 13:53 - 29 Mar 2017    Post subject: Reply with quote

Tierbirdy wrote:
Ok so phoned Plantec, Im keeping the bike in my garage locked away safely. Theyre goinf to assess it at home but said I need to get my own estimate on repair costs etc then. So Ill see what my local yamaha garage can do for me. Im confused though why theyve said theyll assess it, but I have to get my own estimate? If theyre not estimating the cost when they asses it, what are they doing?

Eh? They'll be assessing the damage, total cost of parts and working out whether it's an economical repair or not*. What they could be referring to is this: Plantec Assist are the UK's leading motorcycle hire and repair service provider to the insurance and accident management industry.

I'm guessing they mean we won't fix your bike for you, which's what you want.

*£50 on it being a Cat C.
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TheArchitect
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PostPosted: 13:58 - 29 Mar 2017    Post subject: Reply with quote

same happened to me, got reg/colour/make of car on camera but owner claimed "wasn't me officer"

Put in claim to TP insurance that covered that plate. Lots of back and forth later got payout "without prejudice".

Don't back down, keep pushing. MIB takes years, if you can get TP to pay up it'll work out better for you.
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Tierbirdy
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PostPosted: 14:19 - 29 Mar 2017    Post subject: Reply with quote

M.C wrote:

Eh? They'll be assessing the damage, total cost of parts and working out whether it's an economical repair or not*. What they could be referring to is this: Plantec Assist are the UK's leading motorcycle hire and repair service provider to the insurance and accident management industry.

I'm guessing they mean we won't fix your bike for you, which's what you want.

*£50 on it being a Cat C.


That makes a bit more sense, theyve emailed me saying "We have cancelled the request to collect your bike and we have asked the Third Parties insurance to do a home inspection of your vehicle." so Im guessing TP insurers will turn up, go "its fucked mate" and offer me a tenner and half a pack of polos for it, which I clearly reject then get my own estimate from a garage? Or something along those lines?

Damage so far looks entirely cosmetic, but expensive cosmetic so no doubt itll be a cat C. Which it already was, which I didnt know when I bought it until the V5 turned up saying this vehicle has previously been written off. Ideally I want to keep it and get it back on the road.
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Rogerborg
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PostPosted: 14:25 - 29 Mar 2017    Post subject: Reply with quote

Tierbirdy wrote:
If theyre not estimating the cost when they asses it, what are they doing?

That's a question for them and for the ambulance chasers instructing them.

[UPDATE] Ah, good news. Definitely get the 3rd party insurers involved.

Please be clear that nobody involved is the least bit interested in helping you out. They're just in it to gouge as much as they can for themselves by billing for 'services', or to try and dodge being gouged.

I agree with the general gist so far. Retain your bike; hassle anyone who's meant to be 'representing' you early and often; and consider sodding them off ASAP in favour of a firm of your choice, or handle the claim yourself by contacting the driver's insurance directly.

You shouldn't have to, but your claim is just a tiny one of thousands crossing people's desktops and the only person who really cares about your welfare is you.
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wots
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PostPosted: 14:38 - 29 Mar 2017    Post subject: Reply with quote

Tierbirdy wrote:
Damage so far looks entirely cosmetic, but expensive cosmetic so no doubt itll be a cat C. Which it already was, which I didnt know when I bought it until the V5 turned up saying this vehicle has previously been written off.


Whoah, already Cat C, the third party insurers have a good reason to seriously under value right there.
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Tierbirdy
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PostPosted: 15:02 - 29 Mar 2017    Post subject: Reply with quote

Dumb question, but will they know? And surely it shouldn't matter, if the previous owner had restored it to an as new condition? I bought it from a dealership who didnt mention it, wasnt until I got the v5 and did the autotrader trick that I found out. Sad
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wots
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PostPosted: 15:04 - 29 Mar 2017    Post subject: Reply with quote

Tierbirdy wrote:
Dumb question, but will they know? And surely it shouldn't matter, if the previous owner had restored it to an as new condition? I bought it from a dealership who didnt mention it, wasnt until I got the v5 and did the autotrader trick that I found out. Sad
Depends, but anything that makes their payout less is worth a bit of digging. It takes 10 seconds to do an HPI which they will buy in bulk anyway.
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Rogerborg
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PostPosted: 15:18 - 29 Mar 2017    Post subject: Reply with quote

Tierbirdy wrote:
Dumb question, but will they know?

Yes, the cartel records it. The cheek is that they then demand that we tell them about it when insuring vehicles.

Have you had any contact with or from the 3rd party insurers yet? I stress that there is only one person involved in this with any incentive to get it resolved.
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M.C
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PostPosted: 19:18 - 29 Mar 2017    Post subject: Reply with quote

TheArchitect wrote:
same happened to me, got reg/colour/make of car on camera but owner claimed "wasn't me officer"

Put in claim to TP insurance that covered that plate. Lots of back and forth later got payout "without prejudice".

Don't back down, keep pushing. MIB takes years, if you can get TP to pay up it'll work out better for you.

Still find that whole situation baffling.

Tierbirdy wrote:
That makes a bit more sense, theyve emailed me saying "We have cancelled the request to collect your bike and we have asked the Third Parties insurance to do a home inspection of your vehicle." so Im guessing TP insurers will turn up, go "its fucked mate" and offer me a tenner and half a pack of polos for it, which I clearly reject then get my own estimate from a garage? Or something along those lines?

Damage so far looks entirely cosmetic, but expensive cosmetic so no doubt itll be a cat C. Which it already was, which I didnt know when I bought it until the V5 turned up saying this vehicle has previously been written off. Ideally I want to keep it and get it back on the road.

They might use the fact it's been previously written off as an excuse for a low offer (obviously keep that fact quiet Wink). They might make a good offer, I was offered nearly a grand over what I paid. If not you'll have to find examples to prove how much the bike's worth. I didn't realise the V5c recorded if the bike's a write-off? Confused
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Freddyfruitba...
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PostPosted: 19:35 - 29 Mar 2017    Post subject: Reply with quote

arry wrote:
You're just as able to choose and instruct your own, more specialist, actually able solicitor and indeed that would be best advice

Out of interest, would this advice be the same if the OP had comprehensive insurance? Or would he then be compelled to go with the insurer's, er, mong?
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Tierbirdy
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PostPosted: 20:34 - 29 Mar 2017    Post subject: Reply with quote

M.C wrote:

They might use the fact it's been previously written off as an excuse for a low offer (obviously keep that fact quiet Wink). They might make a good offer, I was offered nearly a grand over what I paid. If not you'll have to find examples to prove how much the bike's worth. I didn't realise the V5c recorded if the bike's a write-off? Confused


Nor did I, til I saw this when mine turned up. Shocked
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arry
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PostPosted: 21:40 - 29 Mar 2017    Post subject: Reply with quote

Freddyfruitbat wrote:
arry wrote:
You're just as able to choose and instruct your own, more specialist, actually able solicitor and indeed that would be best advice

Out of interest, would this advice be the same if the OP had comprehensive insurance? Or would he then be compelled to go with the insurer's, er, mong?


His insurer would only be dealing with the accident damage to his bike. Yes, leave them to that and make sure they recover their outlay from TP insurer to reinstate NCD.

But the uninsured losses (injury, kit, loss of wanking time) still need recovery and unless you can run that yourself then yeah, you'll still need a better class of mong.
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M.C
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PostPosted: 21:49 - 29 Mar 2017    Post subject: Reply with quote

Tierbirdy wrote:
M.C wrote:

They might use the fact it's been previously written off as an excuse for a low offer (obviously keep that fact quiet Wink). They might make a good offer, I was offered nearly a grand over what I paid. If not you'll have to find examples to prove how much the bike's worth. I didn't realise the V5c recorded if the bike's a write-off? Confused


Nor did I, til I saw this when mine turned up. Shocked

Interesting, I'm fairly certain my Cat C didn't have that in the notes, if it makes you feel any better I didn't check when buying either Embarassed
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Rogerborg
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PostPosted: 21:59 - 29 Mar 2017    Post subject: Reply with quote

Huh, I think that is new, and about bloody time too.

Tierbirdy, can you do us a favour? If you check on https://vehicleenquiry.service.gov.uk/ does it show your bike as written off?
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