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Polarbear |
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Polarbear Super Spammer
Joined: 24 Feb 2007 Karma :
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Posted: 16:02 - 02 May 2016 Post subject: Insurance - Yes more woes or laughs, depending... |
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Mrs Bear decided she wants her bike back on the road after a year off. Her last insurance was with Hastings Direct and about £90 FC.
So she goes on a comparison site and puts in all the gubbins. Bike Insure (I think that was it) was cheapest at £77. Hastings came in at £86 so she decides to phone Hastings and try to negotiate.
After confirming that her details were the same as before, same bike and everything, they quoted her ...... £280.
They wouldn't even knowledge and match the on line quote saying it was because she had a year off riding. Now is this pure attempted profiteering or what!
Needless to say she went with the other firm. ____________________ Triumph Trophy Launch Edition |
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Rogerborg |
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Rogerborg nimbA
Joined: 26 Oct 2010 Karma :
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Posted: 16:50 - 02 May 2016 Post subject: |
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So are they saying that if she'd bought online that they'd have knocked it back because of some secret "had a year off" clause? ____________________ Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike |
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Polarbear |
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Polarbear Super Spammer
Joined: 24 Feb 2007 Karma :
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ScaredyCat |
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ScaredyCat World Chat Champion
Joined: 19 May 2012 Karma :
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Commuter_Tim |
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Commuter_Tim World Chat Champion
Joined: 09 May 2013 Karma :
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ScaredyCat |
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ScaredyCat World Chat Champion
Joined: 19 May 2012 Karma :
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Commuter_Tim |
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Commuter_Tim World Chat Champion
Joined: 09 May 2013 Karma :
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Posted: 21:56 - 02 May 2016 Post subject: |
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Had not seen that thread, cheers.
However I just assumed all insurance companies are worthless.
I've yet to find a company that nobody at all has a horrible story about, so its a minefield. ____________________ The above post is most likely nonsensical.
I ride a Bandit 600... badly. |
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Mudshark |
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Mudshark Nearly there...
Joined: 19 May 2014 Karma :
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Hefty |
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Hefty Could Be A Chat Bot
Joined: 25 Jun 2013 Karma :
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Matt B |
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Matt B World Chat Champion
Joined: 01 May 2012 Karma :
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Posted: 15:34 - 03 May 2016 Post subject: |
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I think we have established they are all as bad as each other when it comes to a claim. ____________________ stinkwheel: He had an animated .gif of a cat performing fellatio. It's not socially acceptable. It can have real life adverse effects on other people. |
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natefz6 |
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natefz6 Brolly Dolly
Joined: 06 Apr 2005 Karma :
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Posted: 17:07 - 03 May 2016 Post subject: |
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Yeah I love Hastings Direct especially the bit where they denied I had insurance with them after I got knocked off. I ended up having to find my way to work with a knackard knee and a broken hand to dig out the details, where upon they continued to deny it for the next few hours. I ended having to go through to the complaints centre to get them to deal with it before I could even put in my claim.
Took over 5 hours to get it logged and then then would not pick up the bike without me there.
My advice if you do go with them is to phone them up to make sure you are on their system and the numbers they have given you to use in even of needing to claim are correct, mine were not.
Oh and why the f$ck they are called Hastings "direct" is anyone's guess as they have not directly dealt with me ever every thing is farmed out to some two bit companies.
But I guess they are all as bad as each other. ____________________ "no I didn't steal it that's just the way I ride" |
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Old Thread Alert!
There is a gap of 351 days between these two posts... |
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arry |
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arry Super Spammer
Joined: 03 Jan 2009 Karma :
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Posted: 16:27 - 20 Apr 2017 Post subject: |
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Most recent thread on Hastings Direct so I'm bumping this one; news is not worthy of a whole new thread dedicated to these suckers.
So I bought a new bike yesterday and, therefore, it needed insurance. Ran the quotes - Hastings came out a good head and shoulders above the rest and as a result of that I decided hey ho, I'd take the gamble as it isn't a large amount of money we're talking about overall, and the differential to the first 'decent' company was circa £100. Risk versus Reward said it was worth the punt.
Anyway, so yesterday around 13:30 I ran new quotes for the bike online via 'insert bike related comparison website here'. After picking Hastings the comparison site transferred me through to the main Hastings site. After correcting all the stuff that had pulled through wrong (quite a bit actually, so I was glad I checked as I wonder what they would have charged me to mid term adjust it) and clicking through the endless bolt-on covers they repeatedly try to sell you that aren't worth the paper they're written on, I take the policy out. I then get a screen to provide 'log in' details on, which I don't have any log in details so I put in what I'd like my log in details to be and it takes them and doesn't say anything as it goes through with the payment.
Some emails in my inbox later and I've got a receipt. Some later and I've got a welcome pack. Some more still and I've got a register here click-box which I think well I've already registered so I put my details in and get into the constant loop of 'account already exists' when clearly it doesn't. Meh, solve that and forward we go to log in - got some documentation and printed it off.
Good job I did the print run, as the bike didn't go onto the MID on the day cover incepted; still never mind, I only had a 60 mile run across two of the most ANPR'd counties in the country, with a stint on each of the 3 major motorways running through them
Luckily no tug as a result, but hey - I was looking forward to a good batoning; fancied some big brutish copper to start calling me Rodney King as he laid into me.
Anyway fast forward to today, and they've now contacted me by text message despite explicit instructions not to do so. Never mind; surely if they've got the time to drop me text messages for stuff then they've updated MID?
Nope |
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Freddyfruitba... |
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Freddyfruitba... World Chat Champion
Joined: 20 May 2016 Karma :
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arry |
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arry Super Spammer
Joined: 03 Jan 2009 Karma :
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M.C |
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M.C Super Spammer
Joined: 29 Sep 2015 Karma :
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Posted: 17:14 - 20 Apr 2017 Post subject: |
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I thought it normally takes a while for it to show up on MID (even though it falls off straight away)?
I don't mind comparison sites getting their commission apart from when it goes to James Corden |
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Loui5D |
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Loui5D Brolly Dolly
Joined: 22 Sep 2014 Karma :
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P. |
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P. Red Rocket
Joined: 14 Feb 2008 Karma :
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M.C |
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M.C Super Spammer
Joined: 29 Sep 2015 Karma :
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Posted: 17:45 - 20 Apr 2017 Post subject: |
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Talking of harassment, Admiral have been calling me everyday (sometimes multiple times) for the last month trying to sell me extras. I think they've got the message now |
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Matt B |
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Matt B World Chat Champion
Joined: 01 May 2012 Karma :
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trevoriv |
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trevoriv World Chat Champion
Joined: 04 Jun 2005 Karma :
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Shinigami |
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Shinigami World Chat Champion
Joined: 14 Feb 2012 Karma :
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Posted: 10:24 - 21 Apr 2017 Post subject: |
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i'm with Hastings on my FZ6, £80 didn't realise they were shits, didn't have problems with the setup though
however...was going to use them for the GPZ but had a question that needed answering for soph as named rider and just couldn't get through at all. Went with a company who's quote on comparison site was a bit more (however when i updated the details on the insurance site to make sure they were correct it was actually less than hastings).
end of the day though, all insurance companies are right shits ____________________ Current: Honda City Fly CLR125 2003 Honda CB600F Hornet 2008 Yamaha FZ6 S2 + 1991 Kawasaki GPZ500
"Once you realize what a joke everything is, being the Comedian is the only thing that makes sense. |
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arry |
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arry Super Spammer
Joined: 03 Jan 2009 Karma :
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M.C |
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M.C Super Spammer
Joined: 29 Sep 2015 Karma :
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Posted: 17:42 - 21 Apr 2017 Post subject: |
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...except for arry insurance |
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Rogerborg |
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Rogerborg nimbA
Joined: 26 Oct 2010 Karma :
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Old Thread Alert!
The last post was made 6 years, 364 days ago. Instead of replying here, would creating a new thread be more useful? |
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