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iooi |
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iooi Super Spammer
Joined: 14 Jan 2007 Karma :
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Rogerborg |
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Rogerborg nimbA
Joined: 26 Oct 2010 Karma :
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J4mes |
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J4mes World Chat Champion
Joined: 18 Mar 2011 Karma :
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Posted: 16:40 - 26 Jan 2018 Post subject: |
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Was it the end of the week yesterday Roger?
Think it was today. And while progress has been made, and I'm a shit load further along with regards to contact (which was also part of my initial (unofficial, not hand delivered) complaint with the company), I am still not quite where I want to be so an official complaint shall be raised, as well a LBA drafted over the weekend.
Iooi - first posted edited to reflect that the incident took place in May 2017 and was passed to the insurers in July....sorry for the confusion.
Mpd - no wheels in the same style have been spotted on ebay/breakers pages. Only same size/similar vintage |
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Rogerborg |
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Rogerborg nimbA
Joined: 26 Oct 2010 Karma :
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syl |
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syl World Chat Champion
Joined: 05 Dec 2005 Karma :
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Posted: 09:32 - 01 Feb 2018 Post subject: |
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You ought to have hired a caravan when you wanted to go away, passing on the costs to the claim - that might have focussed their minds about getting it sorted a bit quicker.
As for the 3 old wheels, they can keep them. Not your problem. Exhaust their complaints procedure and then go via the financial ombudsman. ____________________ Current bike: Kawasaki Z750S |
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J4mes |
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J4mes World Chat Champion
Joined: 18 Mar 2011 Karma :
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Posted: 14:11 - 03 Feb 2018 Post subject: |
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Just to wrap this up, claim paid in full last week without official complaints, ombudsmen, burning down of offices etc
Emailing CEOs works
Syl looking back I wish I had done.
I've got all 4 new alloys paid for, old alloys kept and scrap value removed from claim.
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MCN |
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MCN Super Spammer
Joined: 22 Jul 2015 Karma :
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Old Thread Alert!
The last post was made 6 years, 83 days ago. Instead of replying here, would creating a new thread be more useful? |
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