Garage have damaged bike forks during tyre change...

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[MarJay]

[DrSnoosnoo]

The fact the bolt snapped is possibly not their fault. But. If they were the ones to last touch it, it could be attributed to them.

That repair is fkn terrible. It's bloody awful and I suspect if you'd have been told, mate the bolt snapped when we tried taking it out, can we charge a "reasonable fee" to get it drilled out and sorted properly, you'd have said yes. If you were asked, shall we drill it with our eyes shut and use the wrong type of nut and bolt and say "that'll do". You'd have said no.
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I'm Sam; Northern, Ginger, Lover
Did have: '95 ZZR600 '83 CG125 '97 ZZR1100 '15 Hypermotard 821 SP Do Have: '10 ZX10R

[colink98]

might be worth letting everyone know which garage to avoid....

i bet none of them at the garage would be happy to ride with that repair.
____________________
PCX125 (stolen) - CBF600 (current)
Ride it like you stole it.
ride sensible and not like an idiot and you wont get 6 points in one week.

[bacon]

Wow is all I can say. What a useless bunch of bell boys.

What have you decided to do?

[stinkwheel]

I wonder how big that boss on the casting is and if it would be possible to drill and tap it and fit a threaded insert with the same OD? Might even be possible to line-drill the centre of a large, fine-pitch bolt to make such an insert and screw it in from the outside?
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“Rule one: Always stick around for one more drink. That's when things happen. That's when you find out everything you want to know.”
I did the 2010 Round Britain Rally on my 350 Bullet. 89 landmarks, 3 months, 9,500 miles.

[Ste]

Doing a chargeback is just going to complicate things since the tyres aren't what the dispute is about.

OP will soon update us, unless he's died in a pinch bolt related crash.

[daws0n]

[G]

And fully repainted so it shows no sign of the previous damage, too I'd hope.

[Fisty]

And this is why I don't use garages.
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Quietly and consistently taking the piss.
TL1000R | Hayabusa | ZXR400 | TL1000S | Bandit 400 V
Fatter and faster than Fret

[Ste]

Now that you've seen the quality of their workmanship, I wouldn't trust them to make a cheese sandwich yet alone to remove the fork and get it welded and re-threaded.

[waffles]

They kept quiet and hoped you wouldn't notice.
They did a terrible job of repairing it.
They used materials that are not suitable for the job.
They took your money.
They allowed you to ride off on a bike that could fail an MOT.

No. They would no longer be allowed to even look at my bike let alone try to fix their clusterfuck of messes. Take the bike to a mechanic you trust and the tyre place can reimburse you.
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Theory test - 19/8/09, CBT - 11/10/09, MOD 1 - 16/8/10, MOD 2 - 27/10/10
Past rides Yamaha XT125X, Triumph TT600, Honda XR250
Current rides Suzuki GSXR 600, Honda MSX125

[iooi]

[Hawkeye1250FA]

[recman]

[Riejufixing]

If you're going to go all legal about it, get records of what you say/do/they say (e-mails, real letters, "contemporaneous notes"...). Say what the damage is and that you want it fixed (they could reasonably offer to have it welded, which would require dismantling, or replace the fork leg). If that's a sticking point, then get 3 quotes for the work, and give them copies, saying that if they won't do it, you will have the work done and bill them. If nothing happens, have the work done, and bill them/use MCOL[1] if need be ( https://www.moneyclaim.gov.uk/web/mcol/welcome ). Ensure you keep receipts and records of your reasonable expenses (this means reasonable expenses you reasonably incurred, not necessarily reasonable price).

I very much doubt you will get to the "getting three quotes" stage, especially if you are firm but avoid more "shouting matches" - be as nice as possible but determined - ensure you write down times/people you spoke to on a notepad, this has a wonderful effect.

Should your bike be fixed by these miscreants, I would be inclined to go over it most carefully with a friend and a camera both before and afterwards.

[1] This is a lead-in to what some peope call "the small claims court".

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[Tdibs]

Yeah honestly I would refuse the welding repair. Imagine if they got it welded up somewhere else then the same monkey tried to drill and tap it again

Second hand fork lower I would feel much better about.

https://www.ebay.co.uk/itm/kawasaki-er5-03-breaking-bike-for-spares-auction-for-bolt/302885506741?hash=item4685620eb5:g:ppwAAOSwVMlbnkfR:rk:2:pf:0
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Previous : 09 Vanvan 125| 02' Sv650s || Current: 1999 Xj600n | 1992 DR650 RSE | 2005 Fazer 1000

[Riejufixing]

There seem to be lots about. Search terms for eBay:

kawasaki "er5" ("fork leg",forks,breaking) -selector

[Ste]

Just report them to Trading Standards rather than threatening to. Whatever they do or don't end up doing to make good their fuck up, it's still crap and dangerous that they didn't tell you about their ham fisted half arsed shoddy repair they saw fit to do after they damaged your bike.

Saying that its potentially an MOT advisory makes it seem like less of a big deal than it is. Therefore you should shamelessly steal what Stinkywheels said as it's harder for them to dispute or play down.

[BTTD]

Blimey. That's horrendous.
It's like they looked at it and just said fck it, it's an old bike and we can't be arsed to get it sorted properly.
Then again I wonder if they used an impact wrench to undo it, only set the wrong way.

[dydey90]

[J4mes]

I've no other advice to offer so I'll just chime in with


that "repair" is an absolute fucking disgrace

[recman]

[iooi]